User Manual

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User Manual
Service Call
If the ice machine works abnormally, please confirm below before making a service call:
1. Check the water supply
• Whether there is water in the water trough;
• Whether the water pressure for the is 18.75 psi to 80 psi; the water temperature is
40-90°F;
• Whether the water valve is open;
• Whether there is no water leakage;
2. Check the power
• Whether the indicator on the display panel is ON;
• Whether the panel display does not display the OFF standby state;
• If the LED on the display panel is not ON, check whether the plug and socket are
normal, and whether the power supply switch is ON.
3. Check nameplate and serial number
• Check the nameplate located on the side or back of the ice machine and record the
model and series number of the ice machine.
Note: If the machine fails due to the user’s faults, such as failure to use and maintain a
water filter, no supply of water, electricity or environmental factors, rather than the fault of the ice
maker, the door-to-door service will be charged.