User Manual
Warranty Information
Calphalon will replace any item found defective in material or workmanship when put to normal
household use and cared for according to the instructions. Minor imperfections, surface markings
as a result of shipping, and slight color variations are normal. This excludes damage from misuse
or abuse, such as improper cleaning, neglect, accident, alteration, fire, theft, or use in a commercial
establishment.
Return Shipping Responsibility – The cost of returning the product to Calphalon is up to the
customer.
Discontinued Item Returned - If the item you returned is discontinued and is no longer available,
Calphalon will automatically replace your item with the most comparable item currently
manufactured. If nothing is available, we notify you to discuss the next steps will issue you a gift
card to Calphalon.com in the amount of the original item returned.
Replacement Requests – Calphalon will replace any item found to be defective in material or
workmanship with the most comparable current item. We do not accept special requests, nor do
we have the ability to upgrade in exchange for money.
No Defect Found - Products found to not be defective in material or workmanship will be returned
directly to you with a letter stating why.
Out Of Warranty - While many of our product lines carry a lifetime warranty, some of Calphalon’s
original fundamental cookware lines – including Pots & Pans – carried only a ten year warranty.
At this time, Pots & Pans cookware is no longer covered.
** If you have any questions about your warranty return, please submit your question on
Calphalon.com using the Contact Us form.
Please note that the information you share with us here is for internal use ONLY and is not sold or
distributed outside the company. Click here for detailed information on our privacy policy.
If you are ready to initiate a return to Calphalon under the warranty, please proceed to sign into
your "My Calphalon Account" or as a guest.
WARRANTY AND PRODUCT SUPPORT
Call 800-809-PANS (7267)
Monday - Friday
7 am to 4 pm CST
Website: http://www.calphalon.com/
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product,
where the product was purchased, or who you purchased the product from. Please review the warranty
carefully, and contact the manufacturer if you have any questions.