A few simple steps to ensure perfect water, every time.
Use and Care Guide MODELS: A12-CTPOU Registration Please visit the website below to register your new water cooler within the first 30 days of purchase. Registration within the first 30 days will activate your one year warranty. www.avalonh2o.com/register-my-avalon-cooler Please keep your model number, order number and purchase date for future support. You can reach us at 1-800-256-0695.
Contents About Your Water Cooler Meet Your Avalon Product 1-2 Part Names 3-4 Indicator Lights 5 Tech Specs 6 Filter Function Introduction 7 Getting Started Unpacking 9 Installation (Under the Sink) 10-11 Installation (Refrigerator Water Line) Flushing Filters 12 13-14 Finishing Water Cooler Installation 15-18 Activating Heating and Cooling 19 Installing and Removing the Drip Tray 20
Contents User Guide and Maintenance Dispensing Water Replacing the Filters Leak Detection 22 23-25 26 Cleaning Activating Self-Cleaning Function 28 Rinsing, Cleaning, and Draining 29-31 Cleaning 32-33 Troubleshooting 35-36 Safety 38-39
About Your Water Cooler Meet Your Avalon Product Inside the box, you’ll find: Adapter with Valve Valve and Tube Assembly 2 Filter Adapters Carbon Block Filter Sediment Filter 2 Small PE Tubing 2 Mounting Brackets 1 PE Tubing (20') Three Way Plastic Adapter
About Your Water Cooler Meet Your Avalon Product Attractive Design Custom Temperature Dual Stage Filtration Worry-Free Cleaning Built-in Nightlight Attractive stainless steel design with 3 water spouts Piping hot, room temperature, or crisp cold water Double the filtration for twice the peace of mind Self-cleaning ozone function for longer lasting water purification Makes late night water trips a breeze NSF Certified Filters UL Listed Energy Star Approved Child Safety Feature We meet strict
About Your Water Cooler Part Names 3. Cooling Indicator Light 1. Power/Self-Cleaning Indicator Light 4. Filter Indicator Light 2. Heating Indicator Light 7. Room Temperature Water Push Button 5. Hot Water Push Button 6. Child Safety Lock 8. Cold Water Push Button 9. Panel 10. Hot Water Spout 12. Cold Water Spout 11. Room Temp Spout 13. Nightlight 14.
About Your Water Cooler Part Names 16. Filter Reset Switch 15. Filters 19. Nightlight Switch 20. Cooling Switch 21. Heating Switch 18. Self-Cleaning Switch 17. Condenser 22. Water Inlet Push Connect Ring 23. Power Cord 24.
About Your Water Cooler Indicator Lights Power/Self-Cleaning Indicator Light This light will remain steady on to indicate that the unit is plugged in and the power is on. When the unit is placed into self-cleaning mode this indicator light will blink until the cycle is complete. When the cycle is complete the light will return to steady on. Heating Indicator Light This light will indicate when the water is heating.
About Your Water Cooler Tech Specs Model A12-CTPOU Hot/Cold/Room Temp Output 1.2L/min / 1.2L/min / 1.0L/min Hot Water Capacity 4 L/H (≥ 185°F) Hot Tank Volume 1.16 Liters Cold Water Capacity 2.5 L/H ( ≤ 50°F) Cold Tank Volume 3.6 Liters Applicable Water Pressure 0.1-0.4 MPa Applicable Water Tap Water Stage 1 Filtration Sediment Stage 2 Filtration Carbon Block Product Size 13”(L)x12”(W)x41”(H) Packing Size 16”(L)x15”(W)x45”(H) Net Weight/Gross Weight 27.78 lb/37.
About Your Water Cooler Filter Function Introduction 7 Stage Filter Function Stage 1 Sediment Filter Course filtration of raw water to remove rust, dirt and sediment Stage 2 Carbon Block Filter Removes the water odor, residual chlorine, organic matter, and lead to improve taste
Getting Started 8
Getting Started Unpacking Your Avalon Water Cooler Locating Dispenser • Do NOT plug in the power cord yet. • Place dispenser upright on a hard and level surface in a cool and shaded location near a grounded wall outlet. Position the dispenser so there is about 4 inches of clearance from the wall on the back and both sides. Locating Accessories 9 • Unpack the product and install the drip tray by inserting it into place, see page 20.
Getting Started Installation (Under the Sink) Installing the Metal Adapter with Valve 1. Turn off the current cold water supply that is the source of water to your sink. 2. Disconnect the current cold water supply line under your sink. 3. Connect the Metal Adapter with Valve between the cold water supply line and cold water valve.
Getting Started Installation (Under the Sink) Installing the Metal Adapter with Valve 4. Remove the nut from the Metal Adapter with Valve and insert the PE Tubing through the nut. Slide the PE Tubing onto the protruding part of the Adapter where the nut was located until it reaches the threading. 11 5. Screw the nut tightly into place to keep the PE Tubing securely connected to the Metal Adapter with Valve. Make sure the Valve is in the off position (perpendicular to the PE Tubing).
Getting Started Installation (Refrigerator Water Line) Installing the Three Way Plastic Adapter 1. Turn off the current cold water supply that is the source of water to your refrigerator line. 2. Cut the current ¼” Tubing that is connected to the back of your refrigerator or ice maker near the end of it that is currently inserted into the refrigerator. 3. Insert each cut end of the existing ¼” Tubing into one of the holes of the Three Way Plastic Adapter. 4.
Getting Started Flushing Filters Prior to Use Before continuing with installation, it is recommended that you flush both filters for approximately 2 minutes. 1. Twist the filter into the provided Filter Flushing Adapter by rotating it clockwise. 3. Hold the filter with the Filter Flushing Adapter in place over a sink.
Getting Started Flushing Filters Prior to Use 4. Turn the Valve of the Metal Adapter at the water source back to the off position, remove the filter from the Filter Flushing Adapter. 5. Remove the end of the PE Tubing from the Filter Flushing Adapter by pressing in on the push connect ring and pulling out the PE Tubing. Repeat steps 1-5 for flushing the Carbon Block Filter.
Getting Started Finishing the Water Cooler Installation Once you have flushed the filters and removed the filters and PE Tubing from the Filter Flushing Adaptor, you are ready to complete the installation process. 1. Locate the two black Mounting Brackets. Clip each bracket, one next to the other, onto the top of the back of the cooler by inserting the longer pegs upward into the slots of the condenser then click the shorter pegs into place. 15 2.
Getting Started Finishing the Water Cooler Installation 3. Locate the Valve and Tube Assembly. Connect the tube end of this assembly to the left insert on the left Filter Adapter. 4. Connect the PE Tubing (20’), that is connected to the water source, to the open end of the Valve and Tube Assembly. Make sure that the valve is in the off position (perpendicular to the PE Tubing). 5.
Getting Started Finishing the Water Cooler Installation 6. Remove the plug from the water inlet (#22) located on the back of the unit. To do this press on the push connect ring in towards the cooler and remove the plug at the same time. 8. Locate the valve on the Vale and Tube Assembly. Turn this valve to the on position (parallel to the PE Tubing) to allow water to flow through. 17 7. Locate the second Small PE Tubing.
Getting Started Finishing the Water Cooler Installation 9. Locate the Adapter with Valve that is connected to the water source. Turn this valve to the on position (parallel to the PE Tubing) to allow the water to flow through. 10. After the installation of the water line and filters is complete, plug the power cord into a grounded wall outlet and begin to use the machine. Please allow the machine about 1015 minutes for the water to fill in the tanks before use. 15-20 min 11.
Getting Started Activate Heating and Cooling Before turning on the heating (#21) or cooling (#20) switches, ensure water is already filling inside the inner tanks by dispensing a drop of water from the hot (#10) and cold (#12) spouts. To activate the cold water, push the cooling switch (#20) into the on (I) position by pushing the top of the switch in. If you do not wish to have cold water you can leave the switch in the off (O) positon.
Getting Started Installing and Removing the Drip Tray No external drain is needed, the overflow will collect here. The red float will rise to indicate when the drip tray needs to be emptied. 1. To install the drip tray, simply slide it into the area below the spouts until it snaps into place. 2. To remove the drip tray, place your fingers in the grid of thte drip tray with one hand and hold the cooler of the cooler shut with the other. 3. Gently pull the drip tray toward you to release it.
User Guide and Maintenance 21
User Guide and Maintenance Dispensing Water Cold Water Once you have turned the cooling switch (#20) into the on (I) position it will take initially 1 hour for the water to cool. During this time the cooling indicator light (#3) above the cold water icon will be steady. During this time the compressor could run continuously. This is normal. The light will be turned off when the cooling process is complete. 1. Position a bottle, glass, pitcher or cooking pot below the cold water spout (#12). 2.
User Guide and Maintenance Replacing the Filters 1. When lifetime of the filter is near its end, either by means of water flow or by means of 6 months time, the filter indicator light (#4) on the right side of the front panel will blink red as a warning. When the filter lifetime is up, the indicator light will be steady red and the machine will beep to let you know that the filter needs to be changed. 23 2.
User Guide and Maintenance Replacing the Filters 3. Twist the expired filters to remove them from the Filter Adapters at the back on the unit. Insert the new filters into the Filter Adapters by twisting them into place and rotating them clockwise. Make sure the Sediment Filter is on the left and Carbon Block Filter is on the right. 4. Turn on the Valve that was previously shut off.
User Guide and Maintenance Replacing the Filters 5. After replacing the filters, press and hold the filter reset button (#16) located on the left side of the unit. Press and hold this button until the heating (#2) and cooling (#3) indicator lights stop blinking. 25 6. In order to flush the new filters, allow the water to flow from the cold water spout for approximately 2 minutes.
User Guide and Maintenance Leak Detection Our machines are equipped with a high-tech leak detector that will alert you of any potential leak. At the same time the machine will automatically shut off any intake of water to prevent a potential flood. In the event of a possible leak, the heating indicator light (#2), cooling indicator light (#3) and filter indicator light (#4) will start blinking and a beep will sound. Please check around the machine for any leaking water and determine the source of it.
Cleaning 27
Cleaning Activating Self-Cleaning Function It is recommended that the self-cleaning feature is used once a week to sanitize the tanks and water lines. 1. To activate, press the self-cleaning switch (#18) and hold in the on position for 5 seconds and release. The switch will immediately go back into the off position. 2. The power/self-cleaning indicator light (#1) will begin to blink. This indicates the self-cleaning cycle is underway. 3.
Cleaning Rinsing, Cleaning, and Draining To prolong the lifetime of the machine, it is recommended that the unit be cleaned and sanitized manually about every six months. To clean the outside of the unit Use a disinfectant of your choice to wipe down the outside of the machine. Disinfectant does not come with this unit. It can be purchased separately from a local store. To rinse the inside of the unit The machine has been disinfected prior to departing from the factory.
Cleaning Rinsing, Cleaning, and Draining 3. Pour 0.6 gallons of clean water into the cold tank. (The cold water tank is the open cylinder that the white cover was removed from). 4. Place a large bucket beneath the drain outlet (#24) located on the back of the unit. Remove the drain cover and allow the water to drain from the unit. Water will start flowing as soon as the drain cover is removed. Caution: The dispenser will heat water to a temperature of approximately 185°F.
Cleaning Rinsing, Cleaning, and Draining 5. Once water is completely drained, reposition the drain cover, cold tank cover and the top cover. Ensure that the pipes and wires are connected properly and you may use the dispenser as normal.
Cleaning Cleaning To remove mineral deposits that may have built up inside the the cold tank, mix 4 L of water with 200 g of citric acid crystals (not included) or cleaning solution of your choice. 1. Unscrew the top cover and lift off the cold tank lid. 2. Put the mixture into the machine's cold tank and make sure the water can flow out of the hot water spout (#10).
Cleaning Cleaning 3. Plug in the power cord and turn on (I) the heating switch (#21). Allow the water to heat for 15 minutes. 15 min 5. Drain the liquid from the drain outlet (#24), then flush with water two or three times by following the rinsing instructions above. Only disassemble parts mentioned to avoid damaging the machine. 33 4. Turn off (O) the heating switch (#21) and allow the liquid mixture to cool down for 20 minutes.
Troubleshooting 34
Troubleshooting Troubleshooting If you are having trouble with your water cooler please see the following solutions. You can also view our trouble shooting videos at the website below. Please feel free to contact us with any questions. 1-800-256-0695 support@avalonh2o.com www.avalonh2o.
Troubleshooting Troubleshooting Indicator lights are flashing and unit is beeping If indicator lights #2, #3, #4 are flashing and the unit is making a slow beeping sound, it is alerting you that there may be a leak in the unit. Please refer to page 23.
Safety 37
Safety Safety To reduce risk of injury and property damage, user must read this entire guide before assembling, installing and operating the dispenser. Failure to execute the instructions in this manual can cause personal injury or property damage. This product dispenses water at very high temperatures. Failure to use this properly can cause personal injury.
Safety Safety • • • • • • • • • • • • 39 Ensure dispenser is unplugged prior to cleaning. Never allow children to dispense hot water without proper and direct supervision. Unplug unit to prevent unsupervised use by children. Service should be performed only by a certified technician. Warning: Do not damage the refrigerant circuit.