Product data
Step 4. (from step 3)
Have the system diagnostics or problem determination procedures
given you an SRN for the 2104 (sesn)?
NO
v If the system diagnostics for the 2104 are available, go to step 5.
v If the system diagnostics for the 2104 are not available, but the
stand-alone diagnostics for the 2104 are available:
a. Run the stand-alone diagnostics.
b. Go to step 6.
v If neither the system diagnostics nor the stand-alone diagnostics
are available, go to step 7.
YES Go to “Service Request Numbers (SRNs)” on page 38.
Step 5. (from step 4)
a. Run the concurrent diagnostics to the 2104. For information about how to
run concurrent diagnostics, see “Concurrent Diagnostics” in “Appendix A.
Additional Information for RISC Systems”.
b. When the concurrent diagnostics have completed, go to step 6.
Step 6. (from steps 4 and 5)
Did the diagnostics give you an SRN for the 2104?
NO Go to step 7.
YES Go to “Service Request Numbers (SRNs)” on page 38.
Step 7. (from steps 3, 4, and 6)
Is the Subsystem Check light flashing?
NO Go to step 8.
YES A device is in Identify mode.
Step 8. (from step 7)
Is the Subsystem Check light on continuously?
NO Go to step 12 on page 47.
YES Go to step 9.
Step 9. (from step 8)
Does a fan-and-power-supply assembly have its CHK light on because
its DC On/Standby switch is set to Standby?
NO Go to step 10 on page 46.
YES
a. Set the DC On/Standby switch to On.
b. If you still have a problem, return to step 2 on page 44.
Otherwise, go to “MAP 2410: 2104 – Repair Verification” on
page 65 to verify the repair.
Chapter 2. Problem Determination Procedures 45