Product data

MAP 2010: 2104 – START
This MAP is the entry point to the MAPs for the 2104. If you are not familiar with these
MAPs, read “How to Use these MAPs” on page 43 first.
You might have been directed here because:
v The system problem determination procedures sent you here.
v Action from an SRN list sent you here.
v A problem occurred during the installation of an 2104 or a disk drive module.
v Another MAP sent you here.
v A customer observed a problem that was not detected by the system problem
determination procedures.
Attention: Unless the using system needs to be switched off for some other reason, do
not switch off the using system when servicing the 2104 or any of its SCSI devices.
Power cables and external SCSI cables that connect the 2104 to the using system can
be disconnected while that system is running.
Step 1.
Does the 2104 emit smoke or a smell of burning?
NO Go to step 2.
YES Go to “MAP 2022: 2104 – Power-On” on page 52.
Step 2. (from steps 1 and 9 on page 45)
Are you at this MAP because power is not removed completely from the
2104 when the using systems are switched off?
NO Go to step 3.
YES Go to “MAP 2030: 2104 – Power Control” on page 57.
Step 3. (from step 2)
Have you been sent to this MAP from an SRN?
NO Go to step 4 on page 45.
YES Go to step 7 on page 45.
44 2104 Service Guide