PanelView Plus Terminals Catalog Number 2711P 400, 600, 700, 1000, 1250, 1500 Terminals User Manual
Important User Information Solid state equipment has operational characteristics differing from those of electromechanical equipment. Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls (publication SGI-1.1 available from your local Rockwell Automation sales office or online at http://www.rockwellautomation.com/literature/) describes some important differences between solid state equipment and hard-wired electromechanical devices.
Summary of Changes The information below summarizes the changes to this manual since the last revision. Revision bars, as shown in the margin, identify updated information. This document includes the following changes.
Summary of Changes 4 Publication 2711P-UM001J-EN-P - November 2009
Table of Contents Preface Objectives. . . . . . . . . . . . . . . . . . Intended Audience . . . . . . . . . . . Parts List. . . . . . . . . . . . . . . . . . . Additional Resources. . . . . . . . . . Software and Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 . 9 . 9 10 10 Chapter Objectives . . . . . . . . . . .
Table of Contents Modify Display Settings . . . . . . . . . . . . . . . . . . . . Font Linking . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configure Keypad, Keyboard, or Mouse. . . . . . . . Configure the Touch Screen . . . . . . . . . . . . . . . . Configure Print Options. . . . . . . . . . . . . . . . . . . . Configure Startup Options . . . . . . . . . . . . . . . . . . Configure Startup Tests . . . . . . . . . . . . . . . . . . . . View and Clear the System Event Log . . . . . . . . .
Table of Contents Ethernet Connections DH-485/DH+/Remote ControlNet Module . . DeviceNet Module . . .......... I/O Module . .......... .......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 176 182 185 Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transfer Applications . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Appendix A Specifications Electrical. . . . . . . . . . Environmental . . . . . Display . . . . . . . . . . . Mechanical . . . . . . . . General . . . . . . . . . . Agency Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface Objectives This preface provides information on these topics. • Intended audience • Parts list • Additional resources • Software and firmware upgrades Intended Audience Use this manual if you are responsible for installing, operating, or troubleshooting the PanelView Plus or PanelView Plus CE terminals. No special knowledge is required to understand this manual or operate the terminal.
Preface Additional Resources For additional information, refer to these publications, that you can download from http://literature.rockwellautomation.com. Resource Description DeviceNet Communications for PanelView Plus Terminals User Manual, publication 2711P-UM004 Provides procedures for creating a DeviceNet application to run on a PanelView Plus terminal.
Chapter 1 Overview Chapter Objectives This chapter gives an overview of the PanelView Plus terminals. • Software support • PanelView Plus 400 and 600 features • PanelView Plus 700 to 1500 features • Catalog number configuration • Product components Software Support Each PanelView Plus and PanelView Plus CE terminal is preloaded with FactoryTalk View Machine Edition runtime and terminal configuration software that does not require activation.
Chapter 1 Overview – Support for the .NET compact framework Some of the above software applications are included on the PanelView Plus CE Accessory CD. PanelView Plus 400 and 600 Terminals The PanelView Plus 400 and 600 terminals offer: • • • • base-configured units. communication modules. power supply, AC or DC. grayscale and color displays.
Overview Chapter 1 Base-configured Units The base-configured unit of the 400 and 600 terminals is available in two versions.
Chapter 1 Overview Communication Modules You can attach a communication module with a network interface to the base-configured unit of the PanelView Plus 400 and 600 terminals to increase your communication capability with these networks: • • • • DH-485 DH+ Isolated RS-232 ControlNet The communication module installs easily on the back of the unit.
Overview Chapter 1 Display and Input Options PanelView Plus 400 and 600 terminals are available with these display and operator input options: • 400 terminals: 3.8 in. grayscale (320 x 240) graphics display with keypad or 3.5 in. (320 x 240) color with keypad or keypad and touch support • 600 terminals: 5.5 in.
Chapter 1 Overview Keypad or Keypad and Touch The keypad versions of the PanelView Plus 400 and 600 terminals are available with these options: • 400 terminals: grayscale display with keypad or color display with keypad or keypad and touch input • 400 and 600 terminals offer an analog resistive touch screen for touch input.
Overview PanelView Plus 700 to 1500 Terminals Chapter 1 This section gives an overview of the PanelView Plus 700, 1000, 1250, 1250H, and 1500 terminals.
Chapter 1 Overview Modular Components The terminals use modular components allowing for flexible configuration, installation, and upgrades. You can order items as separate components or factory assembled per your configuration. Communication Module Logic Module Display Module Base-configured Unit The base-configured unit of the terminal consists of: • display module (700, 1000, 1250, 1500) with keypad, touch, or keypad and touch input. • logic module.
Overview Chapter 1 Logic Modules and CompactFlash The logic module is available with or without internal CompactFlash. The contents of the internal CompactFlash is what differentiates a PanelView Plus device from a PanelView Plus CE device. • For the PanelView Plus terminals, the internal CompactFlash contains FactoryTalk View ME software and flash memory.
Chapter 1 Overview Power Options The basic configured units of the 700 to 1500 PanelView Plus terminals provide application flexibility with three available power power options: • AC (85...264V) • unisolated DC (18...32V) • isolated DC (18...32V) For DC applications using AC power, a remote AC-to-DC power supply, cat. no. 2711P-RSACDIN, is available for DIN-rail mounting.
Overview Chapter 1 Touch Screen Touch-screen displays are analog resistive and similar except for size. Replaceable ID Label Touch Screen IMPORTANT Publication 2711P-UM001J-EN-P - November 2009 The touch screen may be operated with a finger, gloved finger, or plastic stylus device with a minimum tip radius of 1.3 mm (0.051 in.) to prevent damage to the touch screen. Using any other object or tool may damage the touch screen.
Chapter 1 Overview Keypad or Keypad and Touch All displays are similar except for size and the number of function keys available. Allen-Bradley Label Numeric Keypad Backspace and Enter Keys Programmable Function Keys (optional custom legends) Tab and Shift Keys Esc, CT, Alt Keys Navigation Keys Programmable Function Keys (optional custom legends) IMPORTANT The keypad is designed for finger or gloved finger operation.
Overview Catalog Number Configuration 2711P- The table shows the catalog number explanation for configured versions of the PanelView Plus and PanelView Plus CE terminals. Not all combinations of options are available for sale. Input Type Display Size Display Type Communication (1) Power Logic Module with Flash and RAM Memory (2) | | | | | | K = Keypad Chapter 1 Special Option(2) 4 = 3.5 in.
Chapter 1 Overview Display Modules (700 to 1500 only) Cat. No. Description 2711P-RDK15C 1500 keypad color display 2711P-RDT15C 1500 touch color display 2711P-RDT15AG 1500 touch color display with antiglare overlay 2711P-RDB15C 1500 keypad and touch color display Logic Modules (700 to 1500 only) Cat. No.
Overview Chapter 1 Logic Modules (700 to 1500 only) Cat. No. Description 2711P-RP7 CE logic module with 256 MB flash/256 MB RAM, DC input (1) 2711P-RP7A CE logic module with 256 MB flash/256 MB RAM, AC input, marine certified (1) 2711P-RP7D CE logic module with 256 MB, isolated DC input, marine certified(1) (1) Compatible with ViewPoint Software. Communication Modules Terminal Type 400 and 600 700 to 1500 Cat. No.
Chapter 1 Overview Internal Compact Flash Cat. No.
Overview Chapter 1 Replacement Bezels Cat. No.
Chapter 1 Overview Adapter Plates Cat. No.
Overview Chapter 1 Communication Adapters Cat. No. Description 1761-NET-AIC AIC+ advanced interface converter 1747-AIC DH-485 isolated link coupler for use with DH-485 communication modules (2711P-RN3, 2711P-RN6) Remote AC Power Supply (700 to 1500 only) Cat. No. Description 2711P-RSACDIN DIN-rail power supply, AC-to-DC, 85…265V AC, 47…63 Hz Miscellaneous Cat. No.
Chapter 1 30 Overview Publication 2711P-UM001J-EN-P - November 2009
Chapter 2 Installation Chapter Objectives This chapter provides pre-installation information and procedures on how to install the terminals.
Chapter 2 Installation The terminals have a temperature code of T4 when operating in a 55 °C (131 °F) maximum ambient temperature. Do not install the terminals in environments where atmospheric gases have ignition temperatures less than 135 °C (275 °F). USB Ports The terminals contain universal serial bus (USB) ports that comply with hazardous location environments. This section details the field-wiring compliance requirements and is provided in accordance with the National Electrical Code, article 500.
Installation Chapter 2 Application Information Per the National Electrical Code the circuit parameters of nonincendive field wiring apparatus for use in hazardous locations shall be coordinated with the associated nonincendive field wiring apparatus such that their combination remains nonincendive. The PanelView Plus terminal and the USB peripheral device shall be treated in this manner. The circuit parameters of the PanelView Plus terminal USB port are given in Table 1.
Chapter 2 Installation Environment and Enclosure ATTENTION This equipment is intended for use in a Pollution Degree 2 industrial environment, in overvoltage Category II applications (as defined in IEC 60664-1), at altitudes up to 2000 m (6561 ft) without derating. The terminals are intended for use with programmable logic controllers. Terminals that are AC powered must be connected to the secondary of an isolating transformer.
Installation Chapter 2 Both ultraviolet and infrared radiation can reduce the field life of any electronic device. While the materials used in the terminal bezels provide long field life, that life can be extended by proper installation. Ultraviolet radiation from the sun causes all plastics to fade or yellow and become brittle over time. Using an antiglare overlay, cat. no. 2711P-RGT12, will protect the front of the terminal from direct exposure to UV radiation and greatly increase its field life.
Chapter 2 Installation Required Tools These tools are required for panel installation: • Panel cutout tools • Small, slotted screwdriver • Torque wrench (lb•in) for tightening the mounting clips on the PanelView Plus 700 to 1500 and PanelView Plus CE terminals Clearances Allow adequate clearance around the terminal, inside the enclosure, for adequate ventilation. Consider heat produced by other devices in the enclosure. The ambient temperature around the terminals must be between 0…55 °C (32…131 ºF).
Installation Mount the 400 or 600 Terminal in a Panel Chapter 2 Mounting levers secure the terminal to the panel. The number of levers you use (4 or 6) varies by terminal type. ATTENTION Disconnect all electrical power from the panel before making the panel cutout. Make sure the area around the panel cutout is clear. Take precautions so metal cuttings do not enter any components already installed in the panel. Failure to follow these warnings may result in personal injury or damage to panel components.
Chapter 2 Installation 6. Insert all mounting levers into the mounting slots on the terminal. Slide each lever until the flat side of the lever touches the surface of the panel. Mounting Slots Mounting Levers Flat Side of Lever 7. When all levers are in place, slide each lever an additional notch or two until you hear a click. 8. Rotate each lever in the direction indicated until it is in the final latch position. Follow the latching sequence for the optimum terminal fit.
Installation Mount the 700 to 1500 Terminal in a Panel Chapter 2 Mounting clips secure the terminal to the panel. The number of clips you use (4, 6, or 8) varies by terminal type. ATTENTION Disconnect all electrical power from the panel before making the panel cutout. Make sure the area around the panel cutout is clear. Take precautions so metal cuttings do not enter any components already installed in the panel.
Chapter 2 Installation 5. Slide the ends of the mounting clips into the slots on the terminal. Mounting Clip Mounting Clip Slot 6. Tighten the mounting clip screws by hand until the gasket seal contacts the mounting surface uniformly. 7. Tighten the mounting clips screws to a torque of 0.90…1.1 Nm (8…10 lb•in) by using the specified sequence, making sure not to overtighten.
Installation Product Dimensions Chapter 2 Product dimensions for each terminal are in mm (in.). PanelView Plus 400 Dimensions 400 Keypad or Keypad/Touch Terminal 152 (6.0) 185 (7.28) 60 (2.35) 90 (3.54) 71 (2.81) 154 (6.
Chapter 2 Installation PanelView Plus 600 Dimensions 600 Keypad or Keypad/Touch Terminal 167 68 98 71 268 (10.47) 154 (6.08) 600 Touch Terminal 152 68 98 71 154 (6.08) 185 The depth dimensions are shown for: • base-configured unit (display module and logic module). • base-configured unit with communication module.
Installation Chapter 2 PanelView Plus and PanelView Plus CE 700 Dimensions 700 Keypad or Keypad/Touch Terminal a 55 (2.18) Display to Logic Module 193 (7.58) b a 290 (11.40) 700 Touch Screen Terminal a 55 (2.18) Display to Logic Module b 83 (3.27) Display to Communication Module 179 (7.04) b a 246 (9.68) The depth dimensions are shown for: • base-configured unit (display module and logic module). • base-configured unit with communication module.
Chapter 2 Installation PanelView Plus and PanelView Plus CE 1000 Dimensions 1000 Keypad or Keypad/Touch Terminal a 55 (2.18) Display to Logic Module b 83 (3.27) Display to Communication Module 248 (9.77) b a 399 (15.72) 1000 Touch Screen Terminal a 55 (2.18) Display to Logic Module b 83 (3.27) Display to Communication Module 248 (9.7) b a 329 The depth dimensions are shown for: • base-configured unit (display module and logic module). • base-configured unit with communication module.
Installation Chapter 2 PanelView Plus and PanelView Plus CE 1250 Dimensions 1250 Keypad or Keypad/Touch Terminal a 55 (2.18) Display to Logic Module b 83 (3.27) Display to Communication Module 282 (11.12) b a 416 (16.36) 1250 Touch Screen Terminal a 55 (2.18) Display to Logic Module b 83 (3.27) Display to Communication Module a b 282 (11.12) 1250 a 74 (2.90) Display to Logic Module b 101 (3.99) Display to Communication Module 363 (14.
Chapter 2 Installation PanelView Plus and PanelView Plus CE 1500 Dimensions 1500 Keypad or Keypad/Touch Terminal a 65 (2.55) Display to Logic Module b 93 (3.65) Display to Communication Module 330 (12.97) b a 469 (18.46) 1500 Touch Screen Terminal a 65 (2.55) Display to Logic Module b 93 (3.65) Display to Communication Module 330 (12.97) b a 416 (16.
Chapter 3 Power Connections Chapter Objectives This chapter covers wiring and safety guidelines, and provides procedures to: • remove and install the power terminal block. • connect DC power. • connect AC power. • reset the terminal. Wiring and Safety Guidelines Use publication NFPA 70E Electrical Safety Requirements for Employee Workplaces, IEC 60364 Electrical Installations in Buildings, or other applicable wiring safety requirements for the country of installation when wiring the devices.
Chapter 3 Power Connections Remove and Install the Power Terminal Block The terminals are shipped with the power terminal block installed. You can remove the terminal block for ease of installation, wiring, and maintenance. WARNING Explosion Hazard Substitution of components may impair suitability for hazardous locations. Do not disconnect equipment unless power has been switched off and area is known to be nonhazardous. Do not connect or disconnect components unless power has been switched off.
Power Connections Chapter 3 2. Gently pry the terminal block away from terminal to release the locking mechanism. Follow these steps to replace the terminal block. 1. Press terminal block base in first with block leaning outward. 2. Gently push the top of the terminal block back to the vertical position to snap in locking tab. 700 to 1500 Terminals The terminal block used by the 700 to 1500 terminals depends on the series of the logic module and the power input type.
Chapter 3 Power Connections Follow these steps to remove the terminal block. 1. Loosen the two screws that secure the terminal block. 2. Gently pull the terminal block away from the connector. 2-position DC Terminal Block (Series E or later) 3-position AC or DC Terminal Block Follow these steps to install the terminal block. 1. Reattach the terminal block to the connector until seated. 2. Tighten the two screws that secure the terminal block to the connector.
Power Connections DC Power Connections Chapter 3 PanelView Plus terminals with an integrated, 24V DC power supply have these power ratings Power Type DC Terminal Input Range 400 and 600 24V DC nom (18…30 V DC) 25 W max (1.0 A at 24V DC) 700 to 1500 24V DC nom (18…32 V DC) 70 W max (2.9 A at 24V DC) The power supply is internally protected against reverse polarity of the DC+ and DC- connections. Connecting DC+ or DC- to the earth terminal may damage the device.
Chapter 3 Power Connections External Power Supply For Non-insolated DC Terminals TIP To identify non-isolated DC logic modules refer to the Logic Modules (700 to 1500 only) table on page 24. TIP All 400 and 600 DC terminals contain non-isolated DC power supplies. Use a single, 24V DC power supply to power each PanelView Plus device, such as cat. no. 2711P-RSACDIN. Using a separate, isolated and ungrounded source to power each terminal prevents ground loop currents from damaging the terminals.
Power Connections Chapter 3 External Power for 700 to 1500 Isolated DC Terminals (2711P-RxxDx Logic Modules) Use an SELV or PELV 24V DC power supply, such as cat. no. 2711P-RSACDIN, to power the isolated DC PanelView Plus terminal. The isolated DC terminals may be powered by the same power source as other equipment, by a DC power bus. ATTENTION Use an SELV or PELV supply as required by local wiring codes for your installation.
Chapter 3 Power Connections On most PanelView Plus DC terminals, the earth/ground terminal is internally connected to the DC- terminal within the product. ATTENTION Damage or malfunction can occur when a voltage potential exists between two separate ground points. Make sure the terminal does not serve as a conductive path between ground points at different potentials. The PanelView Plus terminals have isolated and nonisolated communication ports.
Power Connections Chapter 3 Connect DC Power WARNING Explosion Hazard - Do not disconnect equipment unless power has been switched off and area is known to be nonhazardous. Disconnect all power before installing or replacing components. Failure to disconnect power may result in electrical shock or damage to the terminal. Follow these steps to connect the terminal to DC power. 1. Verify that the terminal is not connected to a power source. 2. Secure the DC power wires to the terminal block.
Chapter 3 Power Connections AC Power Connections PanelView Plus devices with an integrated AC power supply have these power ratings. Terminal Voltage Range Frequency VA 400 and 600 85…264V AC 47…63 Hz 60V A max 700 to 1500 85…264V AC 47…63 Hz 160V A max The input power terminal block supports these wire sizes. Wire Specifications for AC Power Terminal Block Terminal 400 and 600 700 to 1500 (1) Dual-wire Gauge(1) Single-wire Gauge 22…16 AWG 22…14 AWG 0.45…0.
Power Connections Chapter 3 Functional Earth Connection The PanelView Plus 700 to 1500 devices with an AC power input also have a functional earth connection on the back of the display. On 700 to 1500 devices, you must connect both protective earth and functional earth to ground. IMPORTANT The functional earth terminal requires a minimum wire gauge.
Chapter 3 Power Connections Connect AC Power WARNING Explosion Hazard - Do not disconnect equipment unless power has been switched off and area is known to be nonhazardous. Disconnect all power before installing or replacing components. Failure to disconnect power may result in electrical shock or damage to the terminal. ATTENTION Improper wiring of the power terminals may result in voltage at the communication connector shells.
Power Connections Reset the Terminals Chapter 3 Use the reset switch to restart a terminal without having to disconnect and reapply power. After a reset, the terminal performs a series of startup tests and then either: • runs the .MER application loaded in the terminal. • opens the desktop on CE terminals only. • enters Configuration mode. The action that occurs depends on the startup options configured for your terminal.
Chapter 3 60 Power Connections Publication 2711P-UM001J-EN-P - November 2009
Chapter 4 Configuration Mode Chapter Objectives This chapter shows how to use the Configuration mode of your PanelView Plus terminal to: • • • • • • Access Configuration Mode perform data entry and navigation. load an application. run an application. modify application settings. modify terminal settings. configure startup shortcuts for PanelView Plus CE devices. Your PanelView Plus device has onboard software, FactoryTalk View ME Station, to perform and configure terminal operations.
Chapter 4 Configuration Mode Configuration Mode Main Screen Name of application that is currently loaded. Only appears if application is loaded. 62 Terminal Operation Description Load Application (F1) Opens another screen where you can select an application to load. Once loaded, the application name will appear under Current Application. Run Application (F2) Runs the .mer application displayed under Current Application. An application must be loaded before you can run it.
Configuration Mode Chapter 4 Navigation Buttons Screen buttons are used for data entry and navigation. • On touch-screen terminals, tap the button with your finger or stylus. • On keypad terminals, select the function key listed on the button, or in some cases, the corresponding key on the keypad. • If a mouse is attached, click a button. In addition to operation specific buttons, most screens have a combination of these buttons.
Chapter 4 Configuration Mode Enter or Edit Data Many screens have buttons that access fields where you must enter or edit data. When you press the button or function key, the input panel opens ready for you to enter data. If a field is restricted to a numeric value, only the 0…9 keys will be enabled. If the value is an IP address, the 0…9 and decimal point keys will be enabled. All other buttons will be disabled.
Configuration Mode Load an Application Chapter 4 You can load a FactoryTalk View ME .MER application from the internal CompactFlash in the terminal or an external CompactFlash card. List of .MER applications stored in the CompactFlash of the terminal. Moves highlight up Moves highlight down Follows these steps to load an application. 1. Select Load Application from the main screen. 2. Press the Source button to select the storage location of the application file you want to load.
Chapter 4 Configuration Mode Run an Application After loading an .MER application, you can run the application. To load an application, select the Run Application button on the main screen. Log files are generated by the application. To delete the log files before running an application, select the Delete Log Files Before Running button on the main screen. Application Settings You can show device shortcuts defined for the loaded .MER application. For example, your .
Configuration Mode Chapter 4 Follow these steps to access terminal settings and select a function. 1. Select Terminal Settings from the main screen. Diagnostics Setup Display File Management Font Linking Input Devices Networks and Communications Print Setup Startup Options System Event Log System Information Time/Date/Regional Settings Moves highlight up. Moves highlight down. Selects highlighted item and opens screen. Returns to previous screen. 2.
Chapter 4 Configuration Mode Configure Communication Properties Follow these steps to configure driver settings for the communication protocol used by your application. 1. Select Terminal Settings>Networks and Communications>RSLinx Enterprise Communications. You see a tree view of installed communication cards and network configurations. Ethernet Driver Has no properties to edit. Communication Driver AB_ETH-1 Serial-DF1 2.
Configuration Mode Chapter 4 DHPlus Properties Field Description Valid Values Jumper ID Identifies the communication card if multiple cards are installed on terminal. 0…3 Station Number The unique address of the terminal on the DHPlus network. 0…77 (octal) Baud Rate The communication rate of the DHPlus network. 57,600 (default) 115,200 230,400 Field Description Valid Values Jumper ID Identifies the communication card if multiple cards are installed on terminal.
Chapter 4 Configuration Mode Serial Properties 70 Field Description Valid Values Device The serial device your terminal is connected to. PLC_CH0 KF2 SLC_CH0 KF3 KFC KFC15 AC_CH0 Error Check Type of error checking used. Error checking is automatically configured if Use Auto Config is set to Yes. BCC, CRC Parity Type of parity used. The parity is automatically configured if Use Auto Config is set to Yes. None, Odd, Even Stop Bits Number of stop bits used.
Configuration Mode Chapter 4 Configure the Controller Address Follow these steps to edit the device address of the logic controller. 1. From the RSLinx Configuration screen, select a device node. 2. Press the Edit Device button to view the device name and current address of the logic controller. 3. Press the Device Address button to modify the address. The input panel opens with the current address. 4. Use the Input Panel to modify the address and then press the Enter button.
Chapter 4 Configuration Mode Configure Network Information You can configure network information for your terminal. • Device name to identify terminal on network • IP address of terminal on network • Username and password to access network resources Define a Device Name for the Terminal You can configure a device name and description to identify your your terminal on the network. Follow these steps to enter a device name and description for your terminal. 1.
Configuration Mode Chapter 4 Define an Ethernet IP Address Some networks automatically assign IP addresses to Ethernet devices if DHCP is enabled. If DHCP is not enabled, you can manually enter an IP address for the terminal. Follow these steps to view or enter an IP address for your terminal. 1. Select Terminal Settings>Networks and Communications>Network Connections>Network Adapters. E100CE1:Built-in Ethernet Controller 2. Press the IP Address button to view or modify the IP address. 3.
Chapter 4 Configuration Mode Field Description Valid Values Use DHCP Enables or disables Dynamic Host Configuration Protocol (DHCP) settings. DHCP automatically allocates network devices and configurations to newly attached devices on the network. Yes (default) No If DHCP is set to Yes, the terminal is automatically assigned an IP address, Subnet Mask, and Gateway. The fields are disabled. If DHCP is set to No, you can enter the IP address, Subnet Mask, and Gateway address.
Configuration Mode Chapter 4 Define Name Server Addresses You can define name server addresses for the EtherNet/IP network adapter. These addresses are automatically assigned if DHCP is enabled for the network adapter. Follow these steps to define name server address. 1. Select Terminal Settings>Networks and Communications>Network Connections>Network Adapters. 2. Press a button to enter a name server address. Field Description Valid Values Primary DNS The address of the primary DNS resolver. xxx.
Chapter 4 Configuration Mode Authorize Terminal to Access Network Resources The terminal can access network resources with proper identification. A user name, password, and domain must be provided by your network administrator. 1. Select Terminal Settings>Network and Communications>Network Connections>Network Identification. 2. Press the user name, password and domain buttons and enter the information provided by your network administrator.
Configuration Mode Chapter 4 Remote Log Destination The Remote Log Destination forwards messages that it receives to a Windows 2000/XP computer running diagnostics. The location is determined by the IP address and port number. Field Description Valid Values Address Address of the remote Windows 2000/XP computer. xxx.xxx.xxx.xxx Port The port used to communicate with the remote Windows 2000/XP computer.
Chapter 4 Configuration Mode Manage Files on the Terminal The terminal provides operations for managing files that are stored on the terminal. • Delete application .MER files, font files, or log files that reside in a storage location on the terminal. • Copy application .MER files or font files from one storage location to another.
Configuration Mode Chapter 4 Delete Log Files from Terminal You can delete log files, alarm history files, and alarm status files from the System Default location on the terminal. 1. Select Terminal Settings>File Management>Delete Files>Delete Log Files. You are asked to confirm the deletion of the files. Do you want to delete all of the FactoryTalk View ME Station Log Files? 2. Select Yes or No. Log files not located in the System Default location will not be deleted.
Chapter 4 Configuration Mode 3. Select a file from the storage location. 4. Press the Destination button on the same screen. 5. Press the Destination button to choose the storage location where you want to copy the application or font file. The destination must be different than the source location. • Internal Storage - the internal CompactFlash in the terminal. • External Storage 1 - the external CompactFlash card loaded in the card slot of the terminal. • External Storage 2 - for future use. 6.
Configuration Mode Modify Display Settings Chapter 4 You can access and modify these display settings for your terminal: • View display temperature • Adjust display contrast • Adjust display intensity • Configure the screen saver • Enable or disable the screen cursor View the Display Temperature To view the current temperature of the display, select Terminal Settings>Display>Display Temperature. The PanelView Plus 600 to 1500 terminals have a cold-cathode fluorescent lamp (CCFL) backlight.
Chapter 4 Configuration Mode Adjust the Display Contrast You can view or modify the display contrast for PanelView 400 and 600 grayscale terminals. Displays are shipped with the contrast level set at 50%, which is the optimum setting. 1. Select Terminal Settings>Display>Display Contrast. 2. Press the up an down cursor buttons to adjust the contrast. The current contrast level is shown as a percentage. The change is not permanent until you press OK. 3. Press OK when done.
Configuration Mode Chapter 4 Configure the Screen Saver The terminal screen saver activates after an idle period using a specific intensity. You can adjust the idle timeout and intensity, disable the screen saver, and enable or disable the screen saver bitmap. 1. Select Terminal Settings>Display>Screen Saver. 2. Press the Screen Saver button to select an idle timeout for activating the screen saver. To disable the screen saver, select the Disabled option. 3.
Chapter 4 Configuration Mode Enable or Disable the Screen Cursor The terminal has a screen cursor that you can enable or disable. 1. Select Terminal Settings>Display>Cursor. 2. Press the Enable Cursor button to enable or disable the cursor. 3. Press OK to exit and return to Terminal Settings.
Configuration Mode Font Linking Chapter 4 Font linking lets you run a translated application on the terminal by linking a font file to the base font (for example, linking a Chinese font file to the base font Arial). Terminal Settings For more details on preinstalled terminal fonts and additional fonts available for downloading, see Appendix C. Font Linking Select Base Font Arial Courier New Tahoma Times New Roman List of fonts loaded on the terminal.
Chapter 4 Configuration Mode Configure Keypad, Keyboard, or Mouse You can configure input devices used with your terminal, including the keyboard, keypad, mouse, and attached keyboard. Configure Keyboard Settings You can adjust settings for the keys on the terminal keypad or for keys on an attached keyboard. 1. Select Terminal Settings>Input Devices>Keyboard. 2. Press the Repeat Rate button to specify the number of times a key is repeated per second when you hold a key down.
Configuration Mode Chapter 4 Configure Keypad Settings for the Terminal You can restrict multiple or simultaneous key presses on the keypad of your terminal. 1. Select Terminal Settings>Input Devices>Keypad. 2. Press the Single Key Mode button to select a key option. • If Enabled, any programmable key that is pressed inhibits all keys until the programmable key is pressed again. This includes the Alt, Ctrl, Shift keys.
Chapter 4 Configuration Mode Configure the Touch Screen You can configure these operations for terminals with a touch screen: • Calibrate the touch screen • Enable or disable Cursor • Set the double-tap sensitivity Calibrate the Touch-screen IMPORTANT Use a plastic stylus device with a minimum tip radius of 1.3 mm (0.051 in.) to prevent damage to the touch screen. Follow these steps to calibrate the touch screen. 1. Select Terminal Settings>Input Devices>Touch Screen>Calibration.
Configuration Mode Chapter 4 Enable or Disable the Cursor on Touch Screens You can enable or disable the cursor on terminals with a touch screen. Disabling the cursor will not disable the mouse. 1. Select Terminal Settings>Input Devices>Touch Screen>Cursor. 2. Press the Enable Cursor button to enable or disable the cursor. 3. Press OK.
Chapter 4 Configuration Mode Set the Double-tap Sensitivity You can set and test the sensitivity for both the speed and physical distance between touch-screen presses. The process is identical to setting the double-tap sensitivity for the mouse. 1. Select Terminal Settings>Input Devices>Touch Screen>Double-tap Sensitivity. 2. Double-tap the Set button to set the sensitivity of touch-screen presses. 3. Double-tap the Test button to test the sensitivity of touch-screen presses.
Configuration Mode Configure Print Options Chapter 4 You can configure settings for printing displays, alarm messages, or diagnostic messages from FactoryTalk View ME .MER applications. The general setup for printing displays and messages is the same, however, the advanced settings are different. 1. Select a Terminal Settings>Networks and Communications>Print Setup> option. • Displays • Alarms • Diagnostic Messages 2.
Chapter 4 Configuration Mode • The advanced settings for printing diagnostic and alarm messages determines when to print messages that are sent to the network or USB port. Print Messages After Default Value Example Specified number of messages 60 messages When the queue has 60 messages, the messages are printed regardless of how long they have been in the queue. You can change the number of messages.
Configuration Mode Configure Startup Options Chapter 4 FactoryTalk View ME Station software starts based on shortcuts in the Windows startup folder and whether an application is loaded. You can modify the action the terminal takes on startup. • Disable FactoryTalk View ME Station software • Go to FactoryTalk View Configure mode • Run the current application Disable FactoryTalk View ME Station Software on Startup 1. Select Terminal Settings>Startup Options>FactoryTalk View ME Station Startup. 2.
Chapter 4 Configuration Mode Enter Configuration Mode on Startup Follow these steps to enter Configuration mode on startup. 1. Select Terminal Settings>Startup Options>FactoryTalk View ME Station Startup. 2. Press the On Startup button to select Go to Configuration Mode. 3. Press the Configuration Mode Options button. 4. Press the Load Current Application button to specify whether you want to load the current application on startup. 5.
Configuration Mode Chapter 4 Run the Loaded Application on Startup Follow these steps to run the loaded application on startup. 1. Select Terminal Settings>Startup Options>FactoryTalk View ME Station Startup. 2. Press the On Startup button to select Run Current Application. If an application is not loaded, the options are disabled. 3. Press the Replace RSLinx Communications button to specify what configuration settings to use when running the application.
Chapter 4 Configuration Mode Startup Shortcuts for PanelView Plus CE Devices On PanelView Plus CE devices, FactoryTalk View ME Station software starts based on shortcuts in the Windows startup folder and whether an application is loaded. FactoryTalk View ME Station software can start: • without loading or running an .MER application. • automatically loading an .MER application. • automatically loading and running an .MER application. Start without Loading or Running .
Configuration Mode Chapter 4 Start FactoryTalk View ME Station Software and Load .MER Application To start FactoryTalk View ME Station software and automatically load an .MER application, type the appropriate shortcut path in the Run dialog on the Windows Start menu. Path to MERuntime.exe, followed by a space, followed by the path to the .MER If the path to FactoryTalk View ME runtime or the path to the application contains spaces, you must enclose the path in double quotes.
Chapter 4 Configuration Mode Other Shortcut Paths for FactoryTalk View ME Station Software IMPORTANT If the path to FactoryTalk View ME software or the path to the application contains spaces, you must enclose the path in double quotes. • To run the .MER application and delete its log files without replacing the terminal’s communication configuration with that of the applications, use the following path: Path to MERuntime.exe, followed by a space, followed by the path to the .MER, followed by /r/d.
Configuration Mode Configure Startup Tests Chapter 4 The terminal can run extended tests on startup. You can select which test to run and also specify test settings on startup. Select Tests to Run on Startup Follows these steps to select which tests you want to run on startup. 1. Select Terminal Settings>Startup Options>Startup Tests. The screen shows a list of each test that can be performed on the terminal at startup and its current On/Off status.
Chapter 4 Configuration Mode Configure Startup Test Settings Follow these steps to specify how many times to run the selected tests on startup and to enable extended diagnostics. IMPORTANT Enabling extended diagnostics and setting a high repeat count will increase the time it takes the terminal to reboot. The tests will run each time you reset or cycle power to the terminal until you disable extended diagnostics. Setting a low repeat count will also decrease the startup time. 1.
Configuration Mode View and Clear the System Event Log Chapter 4 The System Event Log screen displays a list of system events logged by the terminal. 1. Select Terminal Settings>System Event Log. 2. Select an event and then press the More Details button to display system event log details for that event. 3. Press the Clear All button to clear all system event logs. 4. Press OK.
Chapter 4 Configuration Mode Display Terminal Information You can view these details for your terminal: • Total power on time • Processor temperature • Battery voltage and battery state • Amount of memory on terminal Follow these steps to display terminal information. 1. Select Terminal Settings>System>Information>Terminal Information. All fields are read-only except for memory allocation.
Configuration Mode Chapter 4 2. Press the Memory Allocation button to view or adjust the: • amount of allocated storage or program memory. • amount of storage or program memory in use. 3. Press the Up or Down button to increase or decrease the allocation of storage or program memory. Each button press changes the allocation by a value of four. If you change the allocation for one type of memory, the other is updated accordingly. IMPORTANT These settings are not retained after a power cycle.
Chapter 4 Configuration Mode Display FactoryTalk View ME Station Information You can display the firmware number of FactoryTalk View ME Station software and the Rockwell Automation technical support number. 1. Select Terminal Settings>System>Information>About FactoryTalk View ME Station. x.xx.xx.x 2. Press the Technical Support button, if desired. 3. Press Close.
Configuration Mode Modify the Date, Time, or Time Zone Chapter 4 You can adjust the date and time for terminal operations, or change the time zone. Change the Date 1. Select Terminal Settings>Time/Date/Regional Settings>Date. The current date appears in the Year, Month, and Day fields. 2. Press the Year, Month, and Day buttons to change the values. Field Description Valid Values Year The current year in a four-digit format. 1980…2099 Month The current month. 1…12 Day The current day.
Chapter 4 Configuration Mode Change the Time 1. Select Terminal Settings>Time/Date/Regional Settings>Time. The current time appears in 24-hour format in separate Hour, Minute, and Second fields. 2. Press the Hour, Minute, and Seconds buttons to change the values. Field Description Valid Values Hour The current hour in 24-hour format. 0…23 Minute The current minute in 24-hour format. 0…59 Seconds The current second in 24-hour format. 0…59 3. Press OK when done.
Configuration Mode Chapter 4 Change the Time Zone You can view or modify the current time zone that is installed on the terminal. Time zones are installed as a part of the operating system. Changing the time zone adjusts the current time and date to match the new time zone. 1. Select Terminal Settings>Time/Date/Regional Settings>Time Zone. 2. Press the up and down cursor buttons to select a time zone.
Chapter 4 Configuration Mode 4. Press the Use Daylight Savings Button to select Yes or No. 5. Click OK when done. 6. Click OK to return to Terminal Settings. Modify Regional Settings You can adjust regional settings for a specific language installed on the terminal, including the date, time and numeric formats. To access regional settings, select Terminal Settings>Time/Date/Regional Settings>Regional Settings. The current language is shown at the bottom of the Regional Settings screen.
Configuration Mode Chapter 4 3. Press OK. The selected language will appear at the bottom of the Regional Settings screen. Change the Decimal Separator for Numeric Formats You can change the decimal separator used in numerics for the current language. The default decimal separator is a period. 1. Select Terminal Settings>Time/Date/Regional Settings>Regional Settings>Numeric Format. The field shows the default decimal separator. The field will accept a separator up to three characters. 2.
Chapter 4 Configuration Mode Change the Time Format You can change the time format for the selected language. 1. Select Terminal Settings>Time/Date/Regional Settings>Regional Settings>Time Format. The current time is shown using the currently selected format. 2. Press the appropriate buttons to adjust the formats.
Configuration Mode Chapter 4 Change the Short Date Format You can change the short date format for the selected language. 1. Select Terminal Settings>Time/Date/Regional Settings>Regional Settings>Short Date Format. The current date is shown in the selected, short date format.
Chapter 4 Configuration Mode Change the Long Date Format You can change the long date format used by the selected language. 1. Select Terminal Settings>Time/Date/Regional Settings>Regional Settings>Long Date Format. The current date is shown in the selected long date format. 2. Press the Long Date Format button to select a date format.
Chapter 5 Windows CE .NET Operating System Chapter Objectives This chapter applies only to PanelView Plus CE terminals and provides information on these topics: • Windows CE .NET architecture • Windows CE .NET programs for PanelView Plus CE terminals • Using Windows CE .NET operating system • PanelView Plus CE terminal memory • Control panel applications for configuring PanelView Plus CE terminals Windows CE .NET Architecture The Windows CE .
Chapter 5 Windows CE .NET Operating System Compile Windows CE .NET Applications While the Windows CE .NET operating system brings a higher level of standardization to embedded computing devices, third-party software applications must still be compiled and tested to run on each Windows CE .NET device. The compilation is required to tailor the software application to the device’s processor and unique hardware features.
Windows CE .NET Operating System Chapter 5 Other Windows CE .NET programs are available. Most of these programs have been written for PPC devices, and some may run on the PanelView Plus CE terminals. For more information on Windows CE .NET programs, see the Knowledgebase at http://support.automation.rockwell.com. Install Applications The PanelView Plus CE terminal allows field-installation of third-party software.
Chapter 5 Windows CE .NET Operating System You may find it convenient to use the following shortcuts. These shortcuts work with the PanelView Plus CE terminal keypad, an attached keyboard, or the input panel. Keyboard Shortcuts 116 Shortcut Description Ctrl+Esc Opens the Windows CE .NET Start menu. Use arrow keys to select a program and Enter to run. Alt+Tab Starts the Task Manager. Enter This key is equivalent to double-tap. In a dialog, you can select Enter or OK.
Windows CE .NET Operating System Chapter 5 Start Menu and Taskbar Use the Start menu to run programs, configure settings, and open recently-used documents. A single-click on the Start menu button on the bottom left of the screen brings up the menu. Subsequent clicks select the program or item you want to open. The key sequence Ctrl+Esc also activates the Start menu. The taskbar across the bottom of the screen contains buttons for programs already running, along with a status area and a Desktop icon.
Chapter 5 Windows CE .NET Operating System Find Files Select Start>Programs>Windows Explorer to locate files on the PanelView Plus CE terminal. You can alternately double-click the My Computer icon on the Desktop to open the Windows Explorer program. The Windows Explorer web browser lets you browse and manipulate the PanelView Plus CE files and folders. The Edit menu lets you move files from one location to another by using the Copy or Cut and Paste commands.
Windows CE .NET Operating System PanelView Plus CE Memory Chapter 5 The PanelView Plus CE has the following memory areas: • Boot ROM • Internal CompactFlash • Dynamic RAM • External CompactFlash cards • USB mass storage devices Boot ROM The boot ROM is used to start up the PanelView Plus CE terminal, perform power on self tests, and load the Windows CE .NET operating system into dynamic RAM. The boot ROM code is not user accessible.
Chapter 5 Windows CE .NET Operating System Dynamic RAM The RAM memory is split into two segments: Storage and Program memory. The System application in the Control Panel has a slider control that determines the allocation mix between Storage and Program memory. The Storage memory segment is a virtual RAM disk known as the Object Store. It provides specialized storage for the Windows CE .NET Registry, the file system, and system databases.
Windows CE .NET Operating System Control Panel Applications Chapter 5 The PanelView Plus CE terminal has user-configurable settings that are accessed from the Windows CE .NET Control Panel applications. These applications are similar to other Microsoft Windows operating systems. Select Start>Settings>Control Panel to open the Control Panel window. Application Description See page Certificates Manages digital certificates used by some applications for establishing trust and secure communications.
Chapter 5 Windows CE .NET Operating System Application Description See page Power Provides information on the battery condition of the terminal and other power management features. 134 Regional Settings Sets the clock, date and language, and configures formats 137 for numbers, currency, time, date, and regional settings. Remove Programs Removes programs installed on your terminal. 140 Storage Manager Displays information on terminal’s hard drive.
Windows CE .NET Operating System Chapter 5 Identification and Notes The Identification tab defines optional user information for your PanelView Plus CE terminal. Use the Notes tab if it is necessary to document additional information. Password The Password dialog lets you define a password to protect your terminal against unauthorized use. You can require that the defined password be entered each time the terminal is restarted and/or when the screen saver is activated. Select OK to activate settings.
Chapter 5 Windows CE .NET Operating System Network and Dial-up Connections The Network and Dial-up Connections application lets you configure: • ActiveSync connection between your PanelView Plus CE terminal and another computer. • Ethernet network connection. ActiveSync Connection For details on establishing an ActiveSync connection between your PanelView Plus CE terminal and a computer, see Chapter 8. Serial Connect is the default, pre-configured ActiveSync connection.
Windows CE .NET Operating System Chapter 5 4. Click OK in the title bar. A dialog will prompt you to either remove and reinstall your card or restart the device for the new settings to take effect. Click OK in the notification dialog. 5. For the built-in Ethernet Controller, you must restart the terminal. 6. Click OK to close the Network Configuration dialog. TIP If DHCP is enabled for the adapter, Name Server addresses may be automatically assigned.
Chapter 5 Windows CE .NET Operating System Touch The Touch Properties dialog lets you perform the following operations for PanelView Plus CE touch screen terminals: • Set double-tap sensitivity • Calibrate the touch screen When done performing operations, remember to click OK in the title bar to activate settings. Double-tap Sensitivity The Double-tap tab sets the sensitivity for both the speed and physical distance between screen taps. Double-tap the top grid to set the sensitivity.
Windows CE .NET Operating System Chapter 5 Keyboard The Keyboard dialog configures key settings for a keyboard that is attached to the USB port of the PanelView Plus CE terminal. You can adjust the: • rate for repeating a key press. • delay from the first key press to when repeating begins. To adjust key repeat settings, check the Enable character repeat checkbox. Adjust how often a key repeats by moving the slider between Slow and Fast.
Chapter 5 Windows CE .NET Operating System Keypad Use the Keypad dialog to: • configure key settings for keys on the PanelView Plus CE terminal. • adjust the rate for repeating a key press and the delay from the first key press to when repeating begins • enable/disable multi-key lockout. When done performing operations, remember to click OK in the title bar to activate settings. Key Repeat To adjust repeat settings for keys on an attached keyboard, check the Enable character repeat checkbox.
Windows CE .NET Operating System Chapter 5 Multi-Key Lockout Under Multi-Key Lockout, select one of the following options: • Enabled - any programmable key that is pressed inhibits all keys until the programmable key is pressed again. This includes the Alt, Ctrl, and Shift keys. • Enabled with Abort - any secondary key press will terminate the initial key press immediately. • Disable - places no restrictions on key presses. Clear both checkboxes.
Chapter 5 Windows CE .NET Operating System Display The Display dialog set the following display properties for the PanelView Plus CE terminal. • Background • Appearance • Backlight • Screen saver • Cursor When done performing operations, remember to click OK in the title bar to activate settings. Background The Background tab lets you select an image to use for the PanelView Plus CE desktop and whether the image should be tiled.
Windows CE .NET Operating System Chapter 5 Backlight The Backlight tab adjusts the brightness of the terminal’s backlight. To adjust the brightness of the terminal’s backlight, move the slider to the left or right. To use the adjusted brightness when the terminal starts up, select the Use Brightness during startup checkbox. Screen Saver The Screen Saver tab enables and disables the screen saver. To enable the screen saver, check the checkbox and then select an idle time.
Chapter 5 Windows CE .NET Operating System Extended Diagnostics From the Extended Diagnostics dialog, you can: • enable/disable extended diagnostics to run on the PanelView Plus CE terminal at each reset or power cycle. • select specific tests to run. • specify the number of times to repeat each test. When done performing operations, remember to select OK in the title bar to activate settings.
Windows CE .NET Operating System Chapter 5 Tests The Tests and More Tests tabs show a list of tests that can be performed on the PanelView Plus CE terminal at startup and the on/off status of each test. The terminal will run only the test with checked boxes. To enable a test, check the checkbox; to disable a test, uncheck the checkbox. Click Clear All if you want to clear all checkboxes.
Chapter 5 Windows CE .NET Operating System Hardware Monitor Use the Hardware Monitor dialog to: • view the current battery voltage state and temperature of the display and processor. • view and clear all recorded events. When done performing operations, remember to click OK in the title bar to activate settings. Voltages and Temperature The Voltages and Temp tab shows both the nominal and actual voltage of the battery in the PanelView Plus CE terminal and its current status.
Windows CE .NET Operating System Chapter 5 System The System dialog provides system, device, and copyright information for the PanelView Plus CE terminals. It also provides memory allocations for storage and programs. If you make memory adjustments, remember to click OK to activate settings. General The General tab displays system operating and computer information. Memory The Memory tab displays the amount of memory allocated and in use for storage and programs.
Chapter 5 Windows CE .NET Operating System Device Name The Device Name tab defines a name and description for your PanelView Plus CE terminal. This information identifies your CE terminal to other computers on the Ethernet network. The name must be unique on the network. You must change the name from the initial default the terminal was shipped if more than one PanelView Plus CE terminal is present on your Ethernet network. The device name must include: • 1…15 characters.
Windows CE .NET Operating System Chapter 5 Date/Time The Date/Time dialog sets the current date and time for the selected time zone. Changing the time zone will adjust the date and time accordingly. Check the checkbox if Daylight Savings is in effect for the current time zone. The time appears according to the format set in the Regional Settings dialog. After making adjustments, click Apply and then OK.
Chapter 5 Windows CE .NET Operating System Time The Time tab configures the time format for the selected language. A sample of the current time format is shown. This sample changes as you make adjustments. You can adjust the time format, the separator between the time fields, and the AM/PM symbol. Date The Date tab configures the style of the short date format and the long date format for the selected language. A sample of the current formats is shown. These samples are updated as you make changes.
Windows CE .NET Operating System Chapter 5 Internet Options The Internet Setting dialog provides tabs to configure parameters for accessing and using the Internet on your PanelView Plus CE device. Certificates The Certificates dialog manages digital certificates used by some applications for establishing trust and secure communications. Certificates are signed and issued by certificate authorities and are valid for a prescribed period of time.
Chapter 5 Windows CE .NET Operating System Remove Programs Use the Remove Programs dialog to remove installed programs from your terminal. The dialog shows a list of programs that can be removed. Select a program from the list, click Remove, and then OK. Storage Manager Use the Storage Properties dialog to display information about the internal CompactFlash card and other storage devices such as the external CompactFlash card and USB Mass Storage Devices.
Chapter 6 Install and Replace Components Chapter Objectives This chapter shows how to install, replace, or upgrade various components of the PanelView Plus terminals.
Chapter 6 Install and Replace Components Component Compatibility for PanelView Plus CE Terminals It is important to match the series of the internal CompactFlash card with the correct series of the logic module and software version. The series of the CompactFlash determines the version of FactoryTalk View ME software and version of the operating system. The logic module is available with or without memory installed.
Install and Replace Components Chapter 6 Compatibility After Upgrade FactoryTalk View ME terminals are compatible with .MER applications that are the same or a previous version. For example, FactoryTalk View ME 3.20 terminals can run .MER applications for FactoryTalk View ME software, versions 3.0, 3.10, and 3.20. For PanelView Plus CE devices, the appropriate changes are made to the OS, from Windows CE software, version 3.0 to 4.1, when upgrading from FactoryTalk View ME software, version 3.0 to 3.
Chapter 6 Install and Replace Components 5. Locate the RAM module on the circuit board, pull the metal retaining clips away from the module, and slide out the module. CompactFlash Card Retaining Screw RAM Module Retaining Clips 6. Insert the new RAM module at a 45° angle and snap down. Skip steps 7…11 if not replacing the internal CompactFlash. 7. Unscrew and remove the retaining clip that secures the internal CompactFlash card. 8. Pull out the internal CompactFlash card. 9.
Install and Replace Components Chapter 6 Captive Screw 4. Push down on the logic module until firmly seated. 5. Tighten the six captive screws that secure the logic module to the display module to a torque of 0.58 Nm (5…7 lb•in). Logic Module Captive screws on top and bottom.
Chapter 6 Install and Replace Components Before replacing the logic module, you must remove the communication module, if attached. You will also need to remove the Internal RAM and CompactFlash from the logic module to reuse in the new logic module. Follow these steps to replace a logic module. 1. Disconnect power from the terminal. 2. Disconnect all power and communication cables. 3.
Install and Replace Components Install or Replace a Communication Module Chapter 6 This section shows how to install and replace a communication module. The communication module installs over the logic module. The communication modules are available as separate catalog numbers for specific communication protocols. PanelView Plus 700 to 1500 Terminals TIP The logic module must be attached to the display module before you attach the communication module.
Chapter 6 Install and Replace Components To prevent ESD between the modules, allow the communication module to touch the logic module before making connection. Communication Module Connector Logic Module 5. Push down on the communication module until the connectors are firmly seated. 6. Tighten the four screws that secure the communication module to the logic module to a torque of 0.58 Nm (5…7 lb•in). Attached Communication Module Screw Follow these steps to replace a communication module: 1.
Install and Replace Components Chapter 6 PanelView Plus 400 and 600 Terminals Follow these steps to install a communication module. 1. Disconnect power from the terminal. 2. Set the terminal, display side down, on a clean, flat, stable surface. 3. Remove the label covering the connectors on the base unit of the terminal. REMOVE LABEL TO INSTALL COMMUNICATION MODULE 4.
Chapter 6 Install and Replace Components 5. Push down on the communication module until the connector is firmly seated. 6. Tighten the three captive screws that secure the module to the terminal, starting with the bottom, left screw on the module. Tighten screws to a torque of 0.34…0.45 Nm (3…4 lb•in). Follow these steps to replace a communication module. 1. Disconnect power from the terminal. 2. Disconnect the communication cables from the module. 3.
Install and Replace Components Replace the Display Module Chapter 6 This section shows how to replace the display module on 700 to 1500 terminals. It is necessary to remove the communication module from the logic module to perform this operation. Communication Module Logic Module Display Module Follow these steps to replace the display module. 1. Disconnect power from the terminal. 2. Remove the terminal from the panel. 3.
Chapter 6 Install and Replace Components 7. Position the new logic module over the new display module so that the connectors align. 8. Push down on the logic module until firmly seated. 9. Tighten the six captive screws that secure the logic module to the display module to a torque of 0.58 Nm (5…7 lb•in). 10. Attach the communication module (if necessary) and tighten the four screws to a torque of 0.58 Nm (5…7 lb•in).
Install and Replace Components Replace the Battery Chapter 6 The terminals have a lithium battery that is used by the real-time clock and static RAM. It is not used for application backup or retention. • For the 700 to 1500 terminals, the lithium battery is intended to be replaced during the life of the product. • For the 400 and 600 terminals, the lithium battery is permanently connected and should be removed only by trained professionals at the end of product life.
Chapter 6 Install and Replace Components Follow these steps to replace the battery. 1. Disconnect power from the terminal. 2. Place the terminal, display side down, on a flat stable surface. 3. Detach the communication module, if attached, from the logic module by removing the four screws. 4. Loosen the six captive screws that attach the logic module to the display module. Logic Module Captive screws on top and bottom. 5.
Install and Replace Components Chapter 6 8. Insert the new battery. IMPORTANT Use only replacement battery 2711P-RY2032. 9. Attach the logic module by aligning the two connectors on the bottom of the module with the connectors on the terminal. 10. Push down on the logic module until firmly seated. 11. Tighten the six captive screws that secure the logic module to a torque of 0.58 Nm (5…7 lb•in). 12. Attach the communication module (if necessary) and tighten the four screws to a torque of 0.
Chapter 6 Install and Replace Components 3. On touch-screen only terminals, remove the two screws that secure the small metal plate to the back of the display module. 4. Disconnect the touch screen connector. Plate Touch Screen Connector 5. Remove the screws from the back of the display module. The number of screws varies for each terminal type. Display Module Bezel 6. Remove the sealing gasket.
Install and Replace Components Chapter 6 7. Lift the back of the display module away from the bezel. Work on a clean, flat, stable surface to protect the display from debris, scratches and damage. Display Module Bezel 8. Detach all connectors, maximum of three. The number of connectors varies by model. • IrDa connector, if present • Function key connector • Touch screen connector 9. Set the bezel aside. Replace the Display Module Bezel Follow these steps to replace the display module bezel. 1.
Chapter 6 Install and Replace Components 4. Attach the touch screen connector. 5. Replace the sealing gasket. 6. Attach the screws that secure the display module to the bezel and tighten to a torque of 1.35…1.58 Nm (12…14 lb•in). 7. On touch screen terminals, reattach the small metal plate to the back of the display module using two screws and torque to 0.58 Nm (5…7 lb•in). Replace the Backlight This section shows how to replace the backlight for the 700, 1000, 1250, and 1500 terminals.
Install and Replace Components Chapter 6 4. Remove the four screws that secure the LCD display for all other displays. 5. Lift the LCD display and detach the display connector from the circuit board. The circuit board layout may vary for each terminal model. The location of the connector varies by model. Display Connector 6. Detach the backlight connectors from the circuit board. The 1250 has one or two backlight connectors depending on the series of the display. The 1500 has four backlight connectors.
Chapter 6 Install and Replace Components 7. Follow these steps for the PanelView Plus 700 and 1000 displays. a. Press the retaining tab that secures the backlight and then pull out the backlight. Backlight Retaining Tab b. Insert the new backlight. Backlight 8. Follow these steps for the PanelView Plus 1250 and 1500 displays. a. Remove the screws that secure the backlights and remove the backlights. – The two backlights for the 1250 series A and B displays are each secured with two screws.
Install and Replace Components Chapter 6 – For the 1500 series B displays, remove the tape and then remove the backlights. 1250 Backlights 1500 b. Insert the new backlights and then secure each with the same screws from the previous step and torque to 0.117 Nm (1.04 lb•in). 9. Attach the LCD display connector to the circuit board. Refer to step 5. 10. Attach the backlight connector to the circuit board. Refer to step 6. 11. Secure the LCD display. a.
Chapter 6 Install and Replace Components Remove the Product ID Label You can remove the label on your terminal and attach your own label. 1. Remove the Allen-Bradley label using your fingers or a tweezers. 2. Clean area with damp cloth and isopropyl alcohol. 3. Remove adhesive backing of OEM label and affix over area where label was located. Replace the Keypad Legend Inserts This section shows how to replace the legend inserts in the keypad terminals.
Install and Replace Components Chapter 6 600 Terminal PanelView Plus 700 to 1500 Terminals The F1-Fxx and K1-Kxx legend inserts on the PanelView Plus 700 to 1500 terminals are accessible when the display module bezel is removed. 1. Remove power from the terminal. 2. Remove the display module bezel. 3. Pull the legend inserts out from the slots on the bezel. 4. Slide the new legend strips into the same slots until only the end tab is visible. 5. Replace the display module bezel.
Chapter 6 Install and Replace Components Use an External CompactFlash Card All of the terminals have a CompactFlash card slot that supports Type 1 CompactFlash cards that come in different memory sizes. The orientation of the card slot on the 700 to 1500 terminals varies depending on the series of the logic module. CompactFlash Card Slot Insert a CompactFlash Card Insert the card in the CompactFlash card slot until firmly seated.
Chapter 7 Terminal Connections Chapter Objectives This chapter provides network and device connections for the terminals.
Chapter 7 Terminal Connections Logic Controller Cable Charts The charts provide a summary of terminal connections to controllers and network interface modules.
Terminal Connections Chapter 7 PanelView Plus and PanelView Plus CE Terminals to PLC-5 and MicroLogix Controllers Cables: PanelView Plus and PanelView Plus CE to PLC-5 and MicroLogix Controllers Protocol PanelView Plus Comm Port PLC-5, PLC-5C, PLC-5E CH0 (25-pin RS-232) (DF1) MicroLogix 1400, 1500LRP CH1/CH2 (9-pin RS-232) (DF1 or DH-485) MicroLogix 1000, 1100, 1200, 1400, 1500LSP CH0 (8-pin Mini DIN) (DF1 or DH-485) MicroLogix 1100, 1400 Ethernet 2711-NC13 (5 m/16 ft) 2711-NC14 (10 m/32 ft) 2706-NC
Chapter 7 Terminal Connections PanelView Plus and PanelView Plus CE Terminals to Logix Controllers Cables: PanelView Plus and PanelView Plus CE to Logix Controllers Protocol ControlLogix CH0 (9-pin RS-232) (DF1) PanelView Plus Comm Port CompactLogix CH0 (9-pin RS-232) (DF1 or DH-485) RS-232 (DF1) Port (9-pin) PanelView Plus 400 to 1500 2711P-RN22C DF1 (any) DH-485 (any) 2711-NC13 (5 m/16 ft) 2711-NC14 (10 m/32 ft) 2706-NC13 (3 m/10 ft) RS-232 (DH-485) Port (9-pin) PanelView Plus 400 to 1500 2711P-
Terminal Connections Communication Port Isolation The PanelView Plus and PanelView Plus CE terminals contain integral and modular (externally attached) communication ports. Some of these ports contain electrical isolation depending on the catalog number of the terminal or communication module.
Chapter 7 Terminal Connections USB Ports The 700 to 1500 terminals have two USB ports. The 400 and 600 terminals have one USB port. The terminals support standard USB keyboard and mouse devices (HID devices) with native device drivers. They also support some USB printers that have Printer Control Language (PCL) capabilities. A vendor specific Windows CE driver is required for all other USB devices. See Appendix B for a list of compatible USB devices.
Terminal Connections Serial Connections Chapter 7 The base-configured unit of all terminals has a multi-purpose serial RS-232 port that supports: • DH-485 communication through a serial connection. • DF1 full duplex communication with controllers using direct connections or modem connections. • third-party point-to-point communication. • application uploads/downloads. • printing. The serial port on the base-configured unit of the terminal is a 9-pin, male, RS-232 connector.
Chapter 7 Terminal Connections Modem Connection Wire or radio modem communication is possible between the terminal and controller. Each modem must support full duplex communication. Refer to your modem user manual for details on settings and configuration. PanelView Plus Terminal Optical Isolator DF1 Port Controller Modem Modem Construct a Null Modem Cable To construct a null modem cable, refer to this pinout.
Terminal Connections Chapter 7 Computer Connections The RS-232 serial port on the base-configured unit of the terminals supports: • application uploads/downloads using a direct connection. • printing. Base-configured Unit of PanelView Plus Terminal Computer Available Cables Cat. No. 2711-NC13, 5 m (16.4 ft) Cat. No. 2711-NC14, 10 m (32.7 ft) Cat. No.
Chapter 7 Terminal Connections Ethernet Connections The base-configured unit of the 700 to 1500 terminals and the network based unit of the 400 and 600 terminals have an Ethernet port that supports: • EtherNet/IP communication. • third-party Ethernet communication. • network connections. • application uploads/downloads. • printing. Ethernet Connector The base-configured unit of the terminals has an RJ45, 10/100 Base-T connector for EtherNet/IP or Ethernet TCP/IP network communication.
Terminal Connections Chapter 7 Ethernet Cable For PanelView Plus 700 to 1500 terminals, use Belden 7921A shielded Ethernet Category 5e cable according to TIA 568-B.1 and RJ45 connector according to IEC 60603-7 for compliance with Marine emissions limits and the European Union 89/336/EEC EMC Directive. The maximum cable length between the terminal’s Ethernet port and a 10/100 Base-T port on an Ethernet hub (without repeaters or fiber) is 100 m (328 ft).
Chapter 7 Terminal Connections DH-485/DH+/Remote I/O Module Terminals with a DH-485/DH+/Remote I/O communication module support communication with these networks. • DH+ networks • DH-485 networks • Remote I/O networks You can communicate with only one network at one time. The 700 to 1500 terminals support all protocols on one module. The 400 and 600 terminals require a separate module for each protocol.
Terminal Connections Chapter 7 DH+ Status Indicator Condition Indication Off Channel is not online. Blinking green Device is only node on the network. Solid green Device is online and receiving token. Blinking red Duplicate node. Solid red Failed selftest. DH-485 Status Indicator Condition Indication Off Channel is not online. Blinking green Device is only node on the network. Solid green Device is online and receiving token. Blinking red Parity error. Solid red Failed selftest.
Chapter 7 Terminal Connections DH-485 Network Port Wiring for 700 to 1500 Terminals Use these instructions for wiring Belden cable. If you are using standard Allen-Bradley cables, see the Logic Controller Cable Charts . A daisy-chained network is recommended. We do not recommend hybrid star/daisy chain networks as shown.
Terminal Connections Chapter 7 DH-485 Connections for 400 and 600 Terminals This section shows connections between a 400 and 600 terminal with a DH-485 communication module and an SLC or ControlLogix controller through the AIC+ module.
Chapter 7 Terminal Connections DH+ Network Connections Use the Belden 9463 twin axial or equivalent cable (cat. no. 1770-CD), to connect a terminal to a DH+ link. You can connect a DH+ link in two ways. • Trunk line/drop line - from the drop line to the connector screw terminals on the DH+ connectors of the processor • Daisy chain - to the connector screw terminals on the DH+ connectors on the processor Follow these guidelines when installing DH+ communication links.
Terminal Connections Chapter 7 Remote I/O Connections Use the Belden 9463 twin axial or equivalent cable (cat. no. 1770-CD), to connect a terminal to a Remote I/O scanner. The maximum cable length (link distance) is determined by the baud rate. • 2800 m (10,000 ft) for 57.6 Kbps • 1400 m (5,000 ft) for 115.2 Kbps • 700 m (2,500 ft) for 230.4 Kbps See Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1. The user manual for the I/O scanner module also provides cabling information.
Chapter 7 Terminal Connections ControlNet Module Terminals with a ControlNet communication module support communication and the transfer of applications between devices on a ControlNet network.
Terminal Connections Chapter 7 Minimum Requirements The software and firmware must be installed on the development computer and the PanelView Plus terminal to configure and communicate with an Allen-Bradley controller on a ControlNet network. ControlNet Unscheduled Communication Software/Firmware PanelView Plus 700 to 1500 PanelView Plus 400 or 600 FactoryTalk View Studio Version 3.10 or later Version 4.0 or later FactoryTalk View Machine Edition Runtime Version 3.10 or later Version 4.
Chapter 7 Terminal Connections ControlNet Connections 2711P-RN15C ControlNet Module for 400 and 600 Terminals Channel B Redundant BNC Cable Connectors Channel A LED B Pin 1 2 3 4 5 6 7 8 Shell NAP Signal Signal Common No Connection TX_H TX_L RX_L RX_H No Connection Signal Common Earth/Ground Network Access Port (NAP) RJ-45 connector for temporarily connecting programming terminals to devices on a ControlNet network LED A 2711P-RN15S ControlNet Module for 700 to 1500 Terminals LED A Pin 1 2 3 Networ
Terminal Connections Chapter 7 NAP and Redundant Cables Refer to the ControlNet Coax Media Planning and Installation Guide, publication CNET-IN002, for descriptions of ControlNet components. Item Cat. No.
Chapter 7 Terminal Connections Related Information For more information on DeviceNet products, refer to these publications: • NetLinx Selection Guide, publication NETS-SG001B • DeviceNet Media Design Installation Guide, publication DNET-UM072 The Rockwell Automation website http://rockwellautomation.com provides information and product descriptions of DeviceNet products. Under the Products and Services heading, select Communications. DeviceNet Protocol The terminals support DeviceNet Scheduled I/O only.
Terminal Connections Chapter 7 DeviceNet Connections 2711P-RN10C DeviceNet Module for 400 and 600 Terminals I/O Status Indicator NET Status Indicator MOD Status Indicator Red White Shield Blue Black 2711P-RN10H DeviceNet Module for 700 to 1500 Terminals NET Status Indicator MOD Status Indicator I/O Status Indicator Red White Shield Blue Black WARNING Publication 2711P-UM001J-EN-P - November 2009 Do not connect or disconnect any communication cable with power applied to this device or any device
Chapter 7 Terminal Connections DeviceNet I/O Status Indicator This bicolor (green/red) LED provides information on the states of inputs and/or outputs. Condition Status Indication Off Outputs active All outputs are active. Inputs active All inputs are active. Outputs active One or more outputs are active and under control, and no outputs are faulted. Inputs active One or more inputs are active and producing data, and no inputs are faulted.
Terminal Connections Chapter 7 DeviceNet Module (MOD) Status Indicator This bicolor (green/red) LED provides device status. It indicates whether or not the device has power and is operating properly. Condition Status Indication Off No power No power applied to device. Green Device operational Device is operating in a normal condition. Flashing green(1) Device in standby (device needs commissioning) Device needs commissioning due to configuration missing, incomplete, or incorrect.
Chapter 7 Terminal Connections DeviceNet Network (NET) Status Indicator This bicolor (green/red) LED indicates the status of the communication link. Condition Status Indication Off Not powered Device is not online. Not online The device has not completed the Dup_MAC_ID test yet. The device may not be powered; look at the Module Status LED. Online Device is online, but has no connections in the established state.
Chapter 8 Upgrade Firmware Chapter Objectives This chapter covers these topics: • Transfer applications • Create an ActiveSync connection • Upgrade terminal firmware • Upgrade operating system for CE terminals Transfer Applications You can transfer applications using a CompactFlash card or a computer. PanelView Plus terminals let you copy or load applications in configuration mode using a CompactFlash card, see page 79.
Chapter 8 Upgrade Firmware Create a Partnership with a Serial Connection IMPORTANT To complete the ActiveSync installation, you must select the Serial Connection initially. After that you can switch between serial and Ethernet connections. You must also make a valid ActiveSync connection at least once with the computer. Install ActiveSync on a Computer 1. Install ActiveSync, version 3.7 or later, on your computer. 2. Connect the PanelView Plus CE terminal to the computer with ActiveSync installed.
Upgrade Firmware Chapter 8 Terminate Connection on PanelView Plus CE Terminals 1. Click the ActiveSync connection utility on the taskbar. The Connection Status dialog box should appear. 2. Press the Disconnect button to terminate the connection, may take 30 seconds. Connect via an Ethernet Connection Now that a partnership is created using a serial connection, you can connect to the PanelView Plus CE using an Ethernet connection.
Chapter 8 Upgrade Firmware Before starting the Firmware Upgrade Wizard (FUW), follow these steps to prepare the terminal for a successful upgrade. 1. Backup all .MER files on the terminal to an external storage card or network. 2. Delete all applications on the terminal. 3. Record any Ethernet communication settings, such as IP address, subnet masks, and gateways by selecting Terminal Settings>Networks and Communications>Network Connections>Network Adapters>IP Address. 4.
Upgrade Firmware Chapter 8 3. From the Firmware source folder list, select the location of the firmware files. The default location is C:\Program Files\Rockwell Software\RSView Enterprise\FUPs. 4. From the Upgrade firmware version list, select the version of the firmware you want to upgrade to, then press Next. 5. Select the appropriate KEPServer drivers and press Next. If no KEPServer drivers are needed, just press Next.
Chapter 8 Upgrade Firmware 6. Select Finish to copy the firmware source files to the location specified in step 2. If the files were created in a separate folder on a local TIP hard drive, copy the files to the root directory of the CompactFlash card. Upgrade Firmware in Terminal with Firmware Upgrade Card 1. Insert the CompactFlash card into the card slot of a powered terminal. A dialog box indicates the firmware upgrade is about to occur. 2. Press Upgrade to begin the firmware upgrade.
Upgrade Firmware Chapter 8 If other terminals exist on the same Ethernet network, the following error may display: Error registering name on network (may be duplicate). Change in system Control Panel and try again. Ignore this error. It will be corrected during the upgrade. Press OK to acknowledge error and wait for terminal to reset. TIP If a USB mouse is available, you can acknowledge this error by selecting OK. 3.
Chapter 8 Upgrade Firmware Upgrade Firmware with a Network (Ethernet) Connection You can upgrade the firmware in a terminal that is connected to a desktop computer using a Serial, Ethernet, or Network with RSLinx Enterprise software connection. • Serial connection requires a RAS connection to be set up on computer. During the RAS setup, you select the COM port. • Ethernet connection requires that you enter the terminal’s IP Address.
Upgrade Firmware Chapter 8 2. Select Upgrade firmware on terminal and click OK. 3. Select Network connection and click Next. Use the Ethernet and Serial connections only if the firmware upgrade is unsuccessful. 4. Locate the terminal on your Ethernet network via its IP address. Skip to step 6 if you found the terminal. If you do not see the terminal, right-click the Ethernet driver and add the device to the browse tree.
Chapter 8 Upgrade Firmware 5. Double-click EthernetIP Devices and select the appropriate terminal and click OK. 6. Enter the IP address for the terminal and click OK. 7. Select the terminal to be upgraded and click OK.
Upgrade Firmware Chapter 8 8. From the Firmware source folder text box, select the location of the firmware files. The default location is C:\Program Files\Rockwell Software\FactoryTalk View Enterprise\FUPs. 9. From the Upgrade firmware version list, select the version of the firmware you want to upgrade to, then click Next. PanelView Plus 700 10. Select the appropriate KEPServer drivers and click Next. If no KEPServer drivers are needed, just click Next.
Chapter 8 Upgrade Firmware 11. Click Finish to start the upgrade. 12. Click Yes to continue the upgrade process. If the terminal was properly prepared for the upgrade, no applications should be running. Firmware files are downloaded to the terminal. This may take several minutes to 15 minutes. 13. When the download is complete, click OK to reset the terminal. If other terminals exist on the same Ethernet network, the following error may display: Error registering name on network (may be duplicate).
Upgrade Firmware Chapter 8 Ignore this error. It will be corrected during the upgrade. Press OK to acknowledge error and wait for terminal to reset. If a USB mouse is available, you can acknowledge the TIP error by selecting OK. 14. On touch or touch-screen terminals, you must calibrate the touch screen by selecting pointers in all four corners of the screen and pressing the middle of the screen when prompted. Ignore the following message if it appears. It means FactoryTalk View ME is being installed.
Chapter 8 Upgrade Firmware Upgrade the Operating System (OS) The Operating System (OS) compressed binary image resides in a binary partition of the Internal (IDE) CompactFlash in the logic module for PanelView Plus CE terminals. There are two ways to upgrade the OS:. • External CompactFlash card during a reboot • LocalOSUpdate (LocalOSUpdate.exe) External CompactFlash Card Follow these steps to upgrade the OS using an external CompactFlash card. 1. Copy the operating system binary file, SYSTEM.
Upgrade Firmware Chapter 8 Load PanelView Plus CE Components You can load PanelView Plus CE Components by using an: • ActiveSync connection. • external CompactFlash card. ActiveSync Connection When the new operating system is running, load the PanelView Plus CE components as follows. 1. Establish an ActiveSync connection between your computer and the PanelView Plus CE terminal, using either a serial or Ethernet connection (Ethernet is recommended). Refer to page 191. 2.
Chapter 8 Upgrade Firmware External CompactFlash Card When the new operating system is running, load the PanelView Plus CE components as follows. 1. Open the PanelView Plus CE Install Utility folder on the PanelView Plus CE Accessory CD and copy the following to an FAT formatted CompactFlash card: • InstallFromStorageCard.exe • pvplusceinstall.ini • Storage Card File folder 2. Insert the CompactFlash card into the external card slot on the terminal. 3.
Chapter 9 Troubleshoot the System Chapter Objectives This chapter provides information on how to isolate and correct common operating problems with system components.
Chapter 9 Troubleshoot the System Isolate the Problem This section provides general troubleshooting information to assist you when trying to isolate problems. Check for Adequate Power A terminal that does not receive adequate power could result in unpredictable behavior. Refer to Appendix A, Specifications, for power requirements. Check Indicators at Startup After a successful startup, both status indicators on the terminal are off and controlled by the application running on the terminal.
Troubleshoot the System Chapter 9 Check the Startup Messages for Errors Record any error message that displays during startup. Refer to Startup Error Messages on page 211. Check Voltages and Temperatures On the 700 to 1500 terminals, check the battery voltage and the display temperature. • Enter Configuration mode and select Terminal Settings>System Information>Terminal Information. • For PanelView Plus CE terminals, you can also open the Hardware Monitor control panel application.
Chapter 9 Troubleshoot the System Perform Extended Diagnostics Use extended diagnostics on the 700 to 1500 terminals to perform more extensive hardware testing at startup. • Enter Configuration mode and select Terminal Settings>Startup Tests>Select Tests. • For PanelView Plus CE terminals, you can also open the Extended Diagnostics control panel application. Select one or more of the tests you want to run. Enable extended diagnostics and set the iteration or repeat count. Restart the terminal.
Troubleshoot the System Startup Information Messages Message # Chapter 9 Startup messages display in a specific sequence on the terminal during startup and typically display for a few seconds. These messages indicate the startup sequence of the terminal, but do not require that you perform any action. Displayed Message Description Video Initialized Configures and initializes the graphics video system. 30 Watchdog Test Tests the watchdog circuitry to verify system integrity.
Chapter 9 Troubleshoot the System Startup Sequence This flow chart provides a sequence of startup operations for the terminal and shows system information messages that are displayed on the terminal. Power On Display copyright message, bootcode versions and Testing... message Initialize Video - Display 37 Video Initialized (700 to 1500 only) Perform Power On Self Test Display 30 Watchdog Test Display 1 RAM Test Display 31 Stuck Key (700 to 1500 only) Display 31.
Troubleshoot the System Startup Error Messages Chapter 9 When an error occurs, the terminal displays the error number with a text message. The word ERROR! appears under this line in different languages. # Displayed Message ERROR! FEHLER! ERREUR! ERRORE! Error # Displayed Message Description Recommended Corrective Action RAM Test RAM Test failure Reset the terminal. 400 and 600: If error persists, replace the terminal. 700 to 1500: If error persists, reseat the SO-DIMM RAM module.
Chapter 9 Troubleshoot the System Check Terminal Components This section provides tips on how to isolate problems with the display, touch screen, keypad, attached keyboard, or mouse. If you are unable to resolve the problem, replace the display. Resolve Problems with Display Symptom Recommended Action (1) The display is dim or unreadable. Check the brightness setting on 700 to 1500 displays. • Enter Configuration mode and select Terminal Settings>Display>Display Intensity.
Troubleshoot the System Problem Recommended Action (1) The screen cursor is not visible. Verify that the cursor is enabled. • Enter Configuration mode and select Terminal Settings>Input Devices>Touch Screen>Cursor. • In PanelView Plus CE, open the Display control panel application and select the Cursor tab. The touch screen does not accept touch input. Chapter 9 Page 89 131 Attach a USB mouse to check whether the problem is with the touch screen or the application.
Chapter 9 Troubleshoot the System Resolve Problems with Mouse Problem Recommended Action Page The mouse is not operating correctly. Check the USB cable and connection. Detach and then reattach the mouse. Cycle power to the terminal. The screen cursor may not be visible or the mouse settings may need adjusting. Check if the screen cursor is disabled: • Enter Configuration mode and select Terminal Settings>Input Devices>Touch Screen>Cursor.
Troubleshoot the System Ethernet Connnection Chapter 9 This section provides tips on how to isolate Ethernet problems. • Check the status indicators at the Ethernet connector. Green indicates a communication link and should be ON. Amber indicates data activity and should be flashing. Verify that there is a connection to the hub. • Check the cable connections and quality of cable. Check for good connections and things such as quality, crimping, hub connection, and uplink ports.
Chapter 9 Troubleshoot the System Application Does Not Run If the PanelView Plus application does not start, there may be a problem with the .MER FactoryTalk View ME file. Check for a startup screen and compatible version. If a PanelView Plus application does not run on the terminal, there may be a problem with the FactoryTalk View ME application. Verify that a startup screen was configured and that the runtime file is a compatible version.
Troubleshoot the System File System Errors Chapter 9 The file system on PanelView Plus CE terminals is checked at startup and errors are reported in a message box. Record the error information and always elect to correct the problem. Typically, the message box will reappear until the error is corrected. File system errors are rare and can usually be corrected.
Chapter 9 Troubleshoot the System • Check the event log in the Hardware Monitor control panel application or under Terminal Settings>System Event Log in Configuration mode. Look for error conditions or reasons for unexpected reboots. • Check the configuration settings in the PanelView Plus CE control panel applications or terminal Configuration mode.
Troubleshoot the System Chapter 9 After clicking OK, you will be asked to power off the terminal and insert a valid 2711P-RWx internal CompactFlash card for the PanelView Plus CE terminal. • This dialog appears if the internal CompactFlash in the PanelView Plus logic module is corrupt. This is a fatal error. After clicking OK, you will be asked to power off the terminal and insert a valid 2711P-RWx internal CompactFlash card.
Chapter 9 Troubleshoot the System The switches that control safe mode are on the right side of the logic module above the CompactFlash card slot. Follow these steps to restart in Safe mode. 1. Insert a thin probe into the hole marked default and press the switch. 2. Insert the probe into the hole marked reset and press the switch. The system will restart immediately into the Safe mode. If you restart the PanelView Plus terminal in safe mode: 1. The default operating system registry is loaded. 2.
Chapter 10 Maintenance Chapter Objectives This chapter provides information on the following topics: • Clean the display • Disposal information Clean the Display Window Use a protective antiglare overlay for easier cleaning of the display window. ATTENTION Use of abrasive cleaners or solvents may damage the display. Do not scrub or use brushes. Follow these steps to clean the display window. 1. Disconnect power from the terminal at the power source. 2.
Chapter 10 Maintenance Battery Removal The lithium battery in the 400 and 600 is non-replaceable and should be removed only at the end of product life. This product contains a hermetically sealed lithium battery which is permanently connected and should be removed only by trained professionals. At the end of its life, the battery contained in this product should be collected separately from any unsorted municipal waste.
Appendix A Specifications Electrical Attribute 400 and 600 Input voltage, DC Power consumption, DC 700 to 1500 Input voltage, DC Power consumption, DC 400 and 600 Input voltage, AC Line frequency Power consumption, AC 700 to 1500 Input voltage, AC Line frequency Power consumption, AC Remote power 700 to 1500 (2711P-RSAC) Input voltage, AC Line frequency Power consumption, AC PCI slot max available power Supply, DC Supply, AC Value 24V DC nom (18…30V DC) 25 W max (1.
Appendix A Specifications Vibration 10…57 Hz, 0.012 pk-pk displacement 57…500 Hz, 2 g pk acceleration Enclosure Ratings NEMA Type 12, 13, 4X (Indoor use only), IP54, IP65 Airborne Contaminants For PVP/PVP-CE conformal-coated PCBA level products: ANSI/ISA S71.
Specifications Appendix A Backlight 400 600…1500 1250 High-bright LED CCFL 50,000 hours life, min. Backlight not replaceable Touch screen Actuation rating Operating force Analog resistive 1 million presses 10…110 g Keypad function keys(1) Actuation rating Operating force Function keys, numeric and navigation 1 million presses 340 g (1) Number of function keys varies by terminal size. Mechanical Attribute Value Weight, approx.
Appendix A Specifications General Attribute Value Battery life 400 and 600 700 to 1500 5 years min. at 25 °C (77 °F) 4 years min.
Appendix B Compatible USB Devices The following table provides a list of compatible USB devices that can be used on the USB ports of the terminals. Device USB Keyboard USB Keyboard/Mouse USB Mouse USB Hub PanelView Plus 700 to 1500 PanelView Plus 400 and 600 Cat. No. 6189-KBDEPU1U Yes Yes Ortek MCK-600USB Yes Yes Dell RT7D10 Yes Yes Rockwell Automation Cat. No.
Appendix B 230 Compatible USB Devices Publication 2711P-UM001J-EN-P - November 2009
Appendix C Available Fonts for Terminal Applications The following fonts are pre-installed on PanelViewPlus terminals: • True Type fonts (scalable) – Tahoma.ttf (proportional) – Courier.ttf (fixed width) – Arial.ttf (proportional) • 23 fonts of various sizes migrated from PanelView Standard and PanelView e terminals (various sizes) To simplify the creation and downloading of .mer application files on these devices, use the above list of fonts when developing screens in FactoryTalk View Studio software.
Appendix C Available Fonts for Terminal Applications Machine Edition Fonts CD Additional fonts are available on the Machine Edition Fonts CD. This CD is available from your local distributor by requesting View-SP006. For additional information, refer to the Rockwell Automation Knowledgebase at http://support.rockwellautomation.com. Available Fonts Fonts File Name Size (Bytes) Arial (Subset 1_30) arial_1_30.ttf 153,720 Arial Black arialk.ttf 117,028 Arial Bold arialbd.
Available Fonts for Terminal Applications Fonts File Name Appendix C Size (Bytes) Trebuchet MS Trebuchet MS trebuc.ttf 69,688 Trebuchet MS Bold trebucbd.ttf 66,444 Trebuchet MS Bold Italic trebucbi.ttf 66,348 Trebuchet MS Italic trebucit.ttf 72,560 Verdana verdana.ttf 149,752 Verdana Bold verdanab.ttf 137,616 Verdana Bold Italic verdanaz.ttf 154,800 Verdana Italic Verdana verdanai.ttf 155,076 Webdings webdings.ttf 118,752 Wingding wingding.
Appendix C Available Fonts for Terminal Applications Fonts File Name Size (Bytes) gl_ce.ttf 4,130,084 Gulim & GulimChe (Subset 1_30) gulim_1_30.ttc 3,010,268 Gulim & GulimChe (Subset 1_40) gulim_1_40.ttc 4,683,896 Gulim & GulimChe (Subset 1_50) gulim_1_50.ttc 7,128,756 Gulim & GulimChe (Subset 1_60) gulim_1_60.
Appendix D Programmable Key Definitions The tables in this appendix shows the Windows virtual key code mapping of each programmable function key on the PanelView Plus CE terminal.
Appendix D Programmable Key Definitions The following table provides the Windows virtual-key code mapping for the Alt, Control, and Shift keys on the PanelView Plus CE terminal.
Appendix E Security Considerations Ports 137 and 138 are normally open to support the NetBIOS protocol used by Windows CE.NET similar to other Microsoft and IBM network operating systems. Port 80 is open when the Web server is optionally installed from the PanelView Plus extensions. Otherwise, Port 80 is normally closed. The FTP server permits a remote computer to run arbitrary commands and read/write files. The FTP server is optionally installed from the VersaView extensions.
Appendix E 238 Security Considerations Publication 2711P-UM001J-EN-P - November 2009
Index A AC power 400, 600 20 700 to 1500 20, 29 connect 58 connections 56 protective-earth connection 56 accessories 23 ActiveSync 114, 121, 124, 125, 191, 192, 193, 205, 217 adapter plates 28 application installing 115 loading .
Index DH485 cables 166 port connectors 176 status indicators 177 DHPlus cables 166 network connections 180 port connectors 176 status indicators 177 diagnostics in control panel 132 in RSView 76 display 400-600 keypad 16 keypad/touch 16 touch screen 15 display modules high-bright display 20, 23, 34 display modules 700 to 1500 23 keypad 22 keypad/touch 22 replacing 151 touch screen 20 display settings configuration mode 81 in control panel 130 E Ethernet cables 166 connector pinout 174 network configuratio
Index K keyboard compatibility 229 mouse compatibility 229 settings 127 troubleshooting 216 keypad legend inserts 26, 162 keypad settings 128 L languages 108, 137 LED indicators 207 legend inserts installation 162 loading application 65 logic module 24 700 to 1500 features 18 installing and replacing 144 M maintenance battery 153 memory allocations 135 boot ROM 119 dynamic RAM 120 external compact flash card 120 installing and replacing 143 internal compact flash 119 USB Mass Storage Devices 120 messages
Index S safe mode 221 screen saver 130 security considerations 237 serial communication computer connection 173 connections 171 DF1 171 DH485 171 null modem cable 172 ports 171, 174 printing 171, 173 transferring applications 171 using a modem 172 shortcut keys 116 Shortcut paths for startup 98 Simple Network Management Protocol (SNMP) 175, 237 SNMP Protocol 175, 237 software 11, 115 specifications agency certifications 228 electrical 225 environmental 225 mechanical 227 startup error messages 213 informat
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PanelView Plus Terminals User Manual
