Operating instructions

Useful Information
43
Battery recharge
Making/answering calls, intercom
I cannot register a
handset to a base unit.
L The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 28).
L You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
Problem Cause/solution
The handset beeps and/or
) flashes.
L Battery charge is low. Fully charge the batteries (page 10).
I fully charged the
batteries, but
– ) still flashes or
– the operating time
seems to be shorter.
L Clean the battery ends (S, T) and the charge contacts with a
dry cloth and charge again.
L It is time to replace the batteries (page 10).
Problem Cause/solution
_ is displayed. L The handset is too far from the base unit. Move closer.
L The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
L The handset is not registered to the base unit. Register it
(page 28).
L Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 14).
Noise is heard, sound cuts
in and out.
L You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details.
L Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
Sound quality seems to be
getting worse.
L You have registered a handset that is not recommended (page
4). The clearest sound quality is only possible by registering
the recommended handset.
The handset does not
ring.
L The ringer volume is turned off. Adjust ringer volume (page
16).
L Night mode is turned on. Turn it off (page 26).
Problem Cause/solution
TG6611_6621NZ(e).book Page 43 Monday, February 14, 2011 8:43 AM