Service manual

Problem Cause Solution

The media might not meet HP

specifications.

Use a different paper, such as high-

quality paper that is intended for color

laser printers.

AaBbCc

The finish on the printed color page is

inconsistent.

The media might be too rough. Use a smooth paper or print media,

such as a high-quality paper that is

made for color laser printers.

Generally, smoother media produces

better results.

Table 6-14 Color document issues (continued)

ENWW Troubleshooting tools 145