Service manual

Error log code Description
10.3000 Non-HP black
10.3001 Non-HP cyan
10.3002 Non-HP magenta
10.3003 Non-HP yellow
13.0000 Paper jam, Tray 1 area
13.0001 Paper jam, Tray 2 area
13.0002 Paper jam, Tray 3 area
13.0003 Paper jam, registration drum area
13.0004 Paper jam, drum fuser area
13.0005 Paper jam, fuser output area
20.0000 Memory out
21.0000 Video under run
50.1000 Low temperature fuser error
50.2000 Slow fuser error
50.3000 High temperature fuser error
50.4000 Fuser heater wire failure
50.5000 Fuser low temperature subtherm failure
50.6000 Fuser high temperature subtherm failure
52.0000 Scanner error, black laser failure
52.0100 Scanner error, cyan laser failure
52.0200 Scanner error, magenta laser failure
52.0300 Scanner error, yellow laser failure
54.0600 Density sensor error
54.1000 Color plane registration sensor error
54.2800 Sensor density contaminated
54.2801 Sensor color plane registration contaminated
55.0000 Engine comm fatal error
55.0001 Engine comm critical error
55.1000 DC controller memory error
57.0000 Fan motor error
57.0001 Fan cartridge failure
59.0000 Paper path/ETB rotation failure
59.0001 Paper path/ETB ramp up failure
101.0000 Color plane registration error
Table 6-5 Status log messages (continued)
ENWW Print problems 119