Specifications

107
Global Support. Local Address.
Peace of Mind.
Providing the resources you need, when and where you
need them, Rockwell Automation has an integrated,
globalnetworkofISO-certiedrepaircenters,exchange
hubs,eldserviceprofessionals,IACET-recognized
trainingcenters,certiedtechnicalphonesupport
centers and online tools.
www.rockwellautomation.com/services
Meet Your Everyday Technical Needs
Maximize Your Automation Investment
Visit the Rockwell Automation Knowledgebase, www.rockwellautomation.com/knowledgebase
fortechnicalinformationandassistance,plus:
• Viewtechnical/applicationnotes • Subscribeforproduct/servicee-mailnotications
• Obtainsoftwarepatches • SubmitaQuestion,LiveChat,SupportForumsandmore
Visit Get Support Now, www.rockwellautomation.com/support toselectyourcountryandndyourlocalsupportinformation.
Online & Phone Support
• Systemlevelsupport
• Unlimited,real-timesupport
• Unlimited,online
 resources&tools
• Livechat&supportforums
Training Services
• Instructor-led&computer
 orweb-basedcourses
• Workstations
• Jobaids
• Knowledgeassessments
OnSite Support
• Embeddedengineering
• Preventivemaintenance
• Migrations&conversions
• Start-up&commissioning
Repair Services
• Productremanufacturing
• Third-partyrepair
• Annualrepairagreements
MRO Asset Management
• Warrantytracking
• Consolidatedassetreports
• Quickaccesstoglobal
 sparepartsinventory
• Owned&managed
 sparepartsinventory
Network & Security Services
• Controlsystem
 lifecycleservices
• Managenetworkconvergence
• Securitytechnology,policies
 andproceduresservices
Safety & Energy Services
• Machinesafetyassessments
• Safetydesign,integration,
 validationservices
• General&comprehensive
 energyaudits
InSite Managed Services
• Remotesystemmonitoring
• Customized,securedaccessto
 site-specicdocumentation
• Managedapplication
 supportservices
Services and Support