User Guide

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Stuck on HomeKit – Can’t delete the Home from your Homekit App.
In some cases, the Apple Homekit doesn’t allow you delete the home from the Home App. In order to delete the home from your Homekit
App, you need to reset your device completely and try again.
Stuck to delete the Location from Home App.
Can’t use or scan the QR Code using my HomeKit App
In order to use the Homekit App in your devices, you need make sure that the Two Factor Authentication is ON. If not, you can’t use your
Home App to control any shades. Follow the steps below in order to confirm or become your Two Factor Authentication is “ON” in your
device.
STEP 36 STEP 37
Press and Hold the Power Button for a few
seconds and slide the power off button.
After that, turn on your device and repeat
the steps.
If you can’t delete the location
from your Home App. Reset
your device completely