User Guide

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Automate Pulse 2 – Apple HomeKit

FREQUENTLY ASKED QUESTIONS

What Does “HomeKit” mean for the Automate Pulse 2?

The Automate Shades can be operated by talking to Siri in your home if you have the Pulse 2 Hub connected to your Router via Lan or Wi-

Fi and the free Automate Pulse 2 App installed on an iOS device using iOS11.3 or higher with Apple® HomeKit. Also, you can send the

commands to your shade operating any HomeKit-enabled” products outside the home talking to Siri requires 4th Generation Apple TV or

Homepod. For more information on HomeKit click: (https://support.apple.com/en-us/HT204893)

Can I control my shades via Siri from anywhere?

Siri will only operate the shades if you are connected via local Wi-Fi. Alternatively set up a Home Pod, Apple TV or iPad as a home hub to

grant you access to remotely control your HomeKit devices.

What Apple hardware/software is required for HomeKit?

An iPhone®, iPad®, or iPod® touch with iOS 11.3 or later is required for HomeKit. You can check your iOS version in Settings > General >

About > Version.

For remote access you’ll need to have a third generation or later Apple TV with software version 7.0 or later in your home or a Homepod

Device. Follow the steps here to make sure you have a supported Apple TV or Homepod: https://support.apple.com/en-us/HT200008 or

https://www.apple.com/homepod/

Remote access through Apple TV may require you to log out of iCloud® and log back in on your Apple TV.

Tip: Siri® will be more responsive if you set the “Sleep After” setting to “Never” in Settings >

If you have any other issues setting up Apple TV, please contact Apple Customer Support.

What Automate hardware/software is required for HomeKit?

A Automate Pulse 2 Hub (MT02-0401-067001) is required, as well as the latest version of iOS Automate Pulse 2 App.

Note: The Automate Pulse 1 (MTRF-WIFIBRIDGE-KIT) do not support HomeKit. With the exception of HomeKit support, all other features

remain identical for generation 1 and generation 2.

Do the Automate Pulse 2 Hub with HomeKit features work with non-Apple smartphones and tablets (e.g. Android™)?

The Automate Pulse 2 App for Pulse 2 Hub is available for Android. However, Android devices do not have Siri and do not support third-

party HomeKit apps. All Automate Pulse 2 (generation 1 and 2) have identical performance on Android.

Can everyone in the home use Siri from their own iOS device?

Using the Homekit App, you can share control with family and friends. And get notifications about the activity in your home so you never

miss a thing. For more information on HomeKit click: https://support.apple.com/en-us/HT204893

Finding the Apple Home app on iPhone OS 12.4.3 or below.

If your Automate Pulse 2 App fails or with a message saying “ERROR”, there is issue to connecting with your Hub with HomeKit.