User manual

Support Services

Product Support

When assistance is required to ensure efficient operation of the Multi-Tester Pro

please visit www.autodiagnos.com or contact your supplier.

Product Support services include:

 Autodiagnos software installation;

 Multi-Cartridge updating;

 diagnostic socket locations;

 application coverage;

 communication issues;

 Diagnostic Trouble Code identification;

 procedural help;

 service and repair of equipment.

Customers with non-urgent product support enquiries can also contact Autodiagnos

directly using the electronic ‘Ticket system’ found in the contacts section of

www.autodiagnos.com.

Technical Information

Vehicle technical information maybe required to carry out diagnostic procedures

using the Multi-Tester Pro.

For example:

 fault-finding assistance;

 Diagnostic Trouble Code interpretation;

 wiring diagrams;

 common problems;

 specific system ‘actual’ values.

This type of information is available either directly from vehicle manufacturers or from

third party providers via CD, Internet and telephone support services. Please contact

your supplier for details of all available technical information products.