2014

Table Of Contents
Troubleshoot a Stand-Alone License Error
Preserving a License When Hardware Changes
If you replace or reconfigure hardware on the computer where your Autodesk
product license resides, the stand-alone license might fail, with the result that
you will not be able to use your product.
To prevent damage to your product license, use the License Transfer Utility
to export your license file before changing the hardware. After the hardware
change, you can import the license file back onto the computer. For
information about using the License Transfer Utility, see
About the License
Transfer Utility
(page 55).
NOTE If you get a license error when you change your hardware, you may have
to reactivate your license. See
Activation (page 51).
Reinstalling an Operating System
If you reinstall the operating system on the computer where your Autodesk
license resides, the license can fail. As a result, you would be unable to use
your product, and you would have to reactivate your license. The following
procedure prevents a license failure when reinstalling the operating system.
See
Activation (page 51).
NOTE The following procedure is for the Windows operating system. If you are
running Autodesk products on Mac OS X or Linux platforms, see your product
supplement to Installation Help for more information.
To prevent a license error when reinstalling an operating system
NOTE If using Norton
Ghost
or another image utility, do not include the Master
Boot Record.
1 Locate one of the following folders and make a backup copy:
(Windows XP) C:\Documents And Settings\All Users\Application
Data\FLEXnet
(Windows 7, 8, Server 2008 R2, or 2012 R2) C:\ProgramData\FLEXnet
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