2013

Table Of Contents
Where can I check if service packs are available for my
software?
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
How do I choose between 32-bit and 64-bit deployments? . . . . 53
Where do I find my server name? . . . . . . . . . . . . . . . . . 53
What is an administrative image (MSI) file? . . . . . . . . . . . . 53
How do I extract an MSP file? . . . . . . . . . . . . . . . . . . . . 53
How should I configure a network license server for a
firewall
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Licensing Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
What is the difference between a stand-alone license and a
network license?
. . . . . . . . . . . . . . . . . . . . . . . . . . 54
What is the benefit of using a network licensed version of the
software?
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
What is SAMreport-Lite? . . . . . . . . . . . . . . . . . . . . . . 55
Uninstall and Maintenance Questions . . . . . . . . . . . . . . . . . . 55
How can I see what is included in a default installation? . . . . . 55
Is it possible to change the installation folder when adding or
removing features?
. . . . . . . . . . . . . . . . . . . . . . . . 55
How do I install tools and utilities after installing my
product?
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
When should I reinstall the product instead of repairing
it?
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Do I need the original media to reinstall my product? . . . . . . . 56
When I uninstall my software, what files are left on my
system?
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Chapter 5
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
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