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technical experts, and self paced e-Learning. Subscription services are available
to subscription members only.
By clicking the Communication Center
button in the InfoCenter box,
members have access to the following options (under Subscription Center):
Subscription status. Checks your subscription status.
Create support request. Provides direct one-to-one communication
with Autodesk support technicians. You receive fast, complete answers to
your installation, configuration, and troubleshooting questions.
View support requests. Tracks and manages your questions and
responses through Autodesk's state-of-the-art support system.
Edit Subscription Center profile. Sets up and maintains your
subscription account.
View e-Learning catalog. Features interactive lessons organized into
product catalogs.
e-Learning Lessons. (For subscription members only.) Each lesson is
15-30 minutes and features hands-on exercises, with an option to use a
simulation instead of the software application. You can use an online
evaluation tool that identifies gaps in skills, determines what lessons will
be most helpful, and gauges learning progress.
Subscription Resources and Privacy
Subscription resources provide interactive product features over the Internet.
Each time you access subscription resources (such as e-Learning or Create
Support Request) from Communication Center in an Autodesk product,
product information (such as the serial number, version, language, and the
subscription contract ID) is sent to Autodesk for verification that your product
is on subscription.
Autodesk compiles statistics using the information sent to subscription
resources to monitor how they are being used and how they can be improved.
Autodesk maintains the information provided by or collected from you in
accordance with Autodesk's published privacy policy, which is available at
http://www.autodesk.com/privacy.
To open the Subscription Center
1 Click the Communication Center
button in the InfoCenter box.
2 On the Communication Center panel, under Subscription Center,
click the subscription resource you want to access.
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