2009

Table Of Contents
Chapter 7. Installation Troubleshooting
This section outlines common issues and their solutions that may arise while performing a general
installation of your product.
What are the minimum system requirements?
Before you install your product on a stand-alone computer, make sure that your computer meets the
minimum system requirements.
Hardware and software requirements
Hardware/Software Requirement
Operating system
Windows©XP© Professional, SP 2 (recommended)
Windows XP Home, and Professional, SP 2
Windows Vista Ultimate
Windows Vista Enterprise
Windows Vista Business
Windows Vista Home Premium
Windows Vista Home Basic
Web browser Microsoft© Internet Explorer 6.0, SP 1 (or later)
Processor
AMD©Athlon©, 3.0 GHz or faster (minimum)
Intel©Pentium© IV, 3.0 GHz or faster
(recommended)
Memory (RAM)
512 MB (minimum)
2 GB or greater (recommended)
Display card
128 meg, 1024 x 768 VGA, True Color (minimum)
256 meg or greater - 1280 x 1024 32-bit color video
display adapter, True Color (recommended)
Hard disk Installation 800 MB
Pointing device MS-Mouse compliant
DVD-ROM Any speed (for installation only)
Optional hardware
Open GL©-compatible 3D video card
Printer or plotter
Modem or access to an Internet connection
Network interface card
How can I check my graphics card driver to see if it needs
to be updated?
It is recommended that you verify and update your graphics card driver to optimize your program. Use the
following procedure to identify your current graphics card driver.
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