2012

What if I have lost my serial number or
product key?
Check your product packaging or purchase records, if available, or contact
Autodesk Customer Service for assistance.
Why do I need to activate a product after
installation?
Activation verifies for Autodesk and for you as a license holder that your
Autodesk product is installed on an eligible computer. The activation process
improves license security and management. For example, it ensures that a
multi-seat license is not in use by more than the authorized number of users.
How does a trial license work in a product
suite or bundle?
A single trial period, usually 30 days, applies to all Autodesk products in the
suite or bundle. When the first product is started, the trial period countdown
begins for all products. If the user does not activate one of the products before
the trial period ends, access to all of the products is denied. After the trial
period ends, the user can restore access to the products by entering an
activation code.
How do I switch my license from stand-alone
to network or network to stand-alone?
If you simply entered the wrong license type by mistake, and are still running
the installer, use the Back button to return to the Product Information dialog,
and change the license type.
If you want to change the license type for an installed product, contact your
Autodesk reseller or license supplier to obtain the new license and serial
number. Then uninstall your product and run a new install to change the
license type and enter the new serial number.
Frequently Asked Questions | 7