2010

Errors Caused by Reinstalling an Operating System
If you reinstall your operating system on the computer where your Autodesk
license resides, the license might fail. You will not be able to use your product.
To resolve a license error in this case, you must reactivate your product. See
Register and Activate an Autodesk Product.
To prevent a license error when you reinstall an operating system
NOTE If using Norton Ghost
™
or another image utility, do not include the Master
Boot Record.
1 Locate the following folder and make a backup copy:
C:/Documents And Settings/All Users/Application Data/FLEXnet
2 Reinstall the operating system and reinstall the Autodesk product.
3 Paste the license folder to the same location from which you originally
copied the folder in step 1.
You can now run your Autodesk product.
Errors Caused by Changing the System Date and Time
Your product license allows for time changes to the system clock within two
days of the current time. If you set your system clock back more than two
days, the next time you start your product, you will receive a message that
gives you the option of correcting the system clock. If you do not correct the
system clock, you receive a license error.
To prevent a license error due to a change in system date and time
■ Make sure that your computer's system date and time are accurate when
you install and activate your Autodesk product.
70 | Chapter 7 Troubleshoot a Stand-Alone License Error