2010

Troubleshoot a
Stand-Alone License Error
When you activate your Autodesk product, only the computer that you used to activate the
product is licensed to run the product. If you make certain changes to your computer, your
stand-alone license might fail. You will receive a license error and you will not be able to use
your product. This section discusses ways in which you can troubleshoot a license error.
License Errors
Some license errors require you to reactivate your product. If you need to
reactivate your product, the Product Activation wizard is displayed when you
try to run the product. To reactivate your product, follow the instructions in
the Product Activation wizard.
The following topics offer more details regarding specific errors.
Errors Caused by Hardware Changes
If you replace or reconfigure hardware on the computer where your Autodesk
product license resides, the stand-alone license might fail. You will not be able
to use your product.
To prevent damage to your product license, use the License Transfer utility to
export your license file. After you make the hardware change, you can import
the license file back. For instructions about using the License Transfer utility,
see
Transfer a License on page 64.
NOTE If you get a license error when you change your hardware, you may have to
reactivate your license. See Register and Activate an Autodesk Product.
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