Autodesk Autodesk Licensing February 2010
© 2010 Autodesk, Inc. All Rights Reserved. Except as otherwise permitted by Autodesk, Inc., this publication, or parts thereof, may not be reproduced in any form, by any method, for any purpose. Certain materials included in this publication are reprinted with the permission of the copyright holder. Trademarks The following are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and other countries: 3DEC (design/logo), 3December, 3December.
Contents Chapter 1 Stand-Alone Licensing . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Multi-Seat Stand-Alone License . . . . . . . . . . . . . . . . . . . 1 Activate Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Register Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Manage Your Stand-Alone License . . . . . . . . . . . . . . . . . . . . . 2 Check Product Information . . . . .
Plan Your Network Licensing . . . . . . . . . . . . . . . . . . . . . System Requirements for the Network License Manager (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . Plan Your License Server Configuration . . . . . . . . . . . . Single License Server Model . . . . . . . . . . . . . . . . Distributed License Server Model . . . . . . . . . . . . . Redundant License Server Model . . . . . . . . . . . . . Learn About Your License . . . . . . . . . . . . . . . . . . . .
Stand-Alone Licensing 1 A stand-alone license allows you to run an Autodesk® product on a single workstation. Introduction Stand-alone licensing allows you to use your Autodesk product in trial mode for a given number of days from the first time you launch the product. The number of days that a trial mode is active differs between Autodesk products. You can activate your license at any time before the trial period expires. When you activate your product, you receive an activation code.
workstation. The software activates automatically when it is started for the first time and if an Internet connection is available. NOTE To avoid activation failures, it is recommended that you use the provided installer to create the deployment server image. For more information about multi-seat stand-alone install, see your product’s installation documentation. Activate Your Product You can activate your Autodesk product either on startup or while you are running the product.
Not for Resale A license for a product that is not sold commercially. Educational (EDU)/Institution A license designed specifically for educational institutions. Student Portfolio A license for students who are using an Autodesk product as part of their curriculum. License behaviors Trial A license that allows individuals to try the product in trial mode for a specified number of days. The trial period starts the first time you launch your product.
To save license information as a text file 1 Launch your Autodesk product. 2 On the Help menu, click About. 3 In the About [Autodesk Product] window, click Product Information. 4 In the Product Information dialog box, click Save As. 5 In the Save As dialog box, name the file, choose a location where you want to save the file, and then click Save. 6 In the Product Information dialog box, click Close.
The serial number is located on the outside of the product packaging or in the Autodesk Upgrade and Licensing Information email you received if you downloaded your product. NOTE If you have lost your serial number, contact the Autodesk Business Center (ABC) at 800-538-6401 for assistance. 6 Click OK. You can now see the updated serial number. Transfer Your Stand-Alone License You can use an Autodesk product on more than one computer without purchasing a separate license for each computer.
NOTE The number of concurrent exports you can have, is equal to the number of seats you own. For example, if you own one seat you can have one export in progress at a time. You cannot complete another export until the one in progress has been imported. Similarly, if you have five seats, you can have up to five concurrent exports in progress at one time. NOTE When you upgrade your Autodesk product (non-subscription), you can no longer perform online license transfers of the previous license.
number and their own user ID and password can import that license. Exporting a license as private means that you are reserving that license for yourself and the license can only be imported with the same serial number, your user ID, and your password. NOTE An Internet connection is required to export a license.
To import a license 1 On the computer where you want to import the license, do the following: ■ (Windows XP/Windows 7/Windows Vista) Click Start ➤ All Programs ➤ Autodesk ➤ [Autodesk Product] ➤ License Transfer Utility. The Import the License dialog box displays the Autodesk product name and serial number. 2 In the Import the License dialog box, click Sign In. 3 On the Log In page, enter your Autodesk user ID and password and click Log In. 4 On the License Import Confirmation page, click Finish.
Troubleshoot a Stand-Alone License Error When you activate your Autodesk product, only the computer that you used to activate the product is licensed to run the product. If you make certain changes to your computer, your stand-alone license might fail. You will receive a license error and you will not be able to use your product. This section discusses ways in which you can troubleshoot a license error. Some license errors require you to reactivate your product.
1 Locate one of the following folders and make a backup copy: ■ (Windows XP) C:\Documents And Settings\All Users\Application Data\FLEXnet ■ (Windows 7/Windows Vista) C:\ProgramData\FLEXnet 2 Reinstall the operating system and reinstall the Autodesk product. 3 Paste the license folder to the same location from which you originally copied the folder in step 1. You can now run your Autodesk product.
To prevent a license error when distributing software image to multiple computers ■ The distribution of applications using “ghosting” is not recommended, and can result in incomplete installations and activation problems. Preserving Licenses on Re-Imaged Computers On a network license server, licenses are maintained on the server. No additional steps are needed to preserve network licenses. For stand-alone licenses, you need to export the licenses to a safe place before re-imaging the computers.
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Network Licensing 2 A network license allows you to run an Autodesk product on a network. Network licenses can be purchased through your Authorized Autodesk Reseller. Setting up network licenses for an Autodesk product requires careful planning and execution. This section gives you instructions about how to set up a network licensed environment, and assumes that you are familiar with the terminology and processes required to set up an Autodesk product to run on a network.
NOTE The Network License Manager supports Ethernet network configurations only.
Hardware and software requirements for the network license server (Windows) Hardware/Software Requirement Computer/processor Intel® Pentium® III or higher 450 Mhz (minimum) Network interface card Compatible with existing Ethernet network infrastructure NOTE The Network License Manager supports multiple network interface cards, but at least one must be an Ethernet card. Communication protocol TCP/IP NOTE The Network License Manager uses TCP packet types.
Single License Server Model In the single license server model, the Network License Manager is installed on a single server, so license management and activity is restricted to this server. A single license file represents the total number of licenses available on the server. Advantages of the Single License Server Model ■ Because all license management takes place on a single server, you have just one point of administration and one point of failure.
Redundant License Server Model In the redundant license server model, you use three servers to authenticate a single license file. One server acts as the master, while the other two provide backup if the master server fails. With this configuration, licenses continue to be monitored and issued as long as at least two servers are still functional. The license file on all three servers is the same. You must install the Network License Manager on each server.
If the number of available licenses has not been exceeded on the license server, the Network License Manager assigns a license to the workstation. A product session then starts on the workstation, and the number of available licenses on the license server is reduced by one. Likewise, when you exit a product, the Network License Manager frees a license for another user. If you run multiple sessions of an Autodesk product on an individual workstation, only one license is used.
The license file is located in a network location that you specify in the Deployment wizard. That network location must be accessible to every user who runs the product from a network installation. The following table defines each license file parameter.
Definitions of license file parameters Line INCREMENT Parameter Definition Example SIGN Encrypted signature used to authenticate the attributes of the license file SIGN=0 SIGN2=0 Feature Code Product supported by the license file 51200ACD_2007_0F Expiration Date Amount of time the licenses are available permanent Number of Licenses Number of licenses supported by the license file 25 VENDOR_STRING License usage type and license behavior of the product that is supported by the license file
Definitions of license file parameters Line Parameter Definition Example SIGN Encrypted signature used to authenticate the attributes of the license file SIGN=6E88EFA8D44C License File Examples License file examples are provided in this document to help you understand how the license files work for your particular network setup.
Example of a License File Not Specific to a Product Here is an example of the contents of a license file and the parameters associated with each line: SERVER ServerName HostID USE_SERVER VENDOR adskflex port=portnumber INCREMENT feature_code Adskflex Version ExpDate NumberofLicenses \ VENDOR_STRING=UsageType:Behavior BORROW=4320 SUPERSEDE \ DUP_GROUP=DupGrp ISSUED=IssueDate SN=SerialNumber SIGN= \ Example of a License File for a Single or Distributed Server Here is an example of a completed license file fo
Example of a License File for a Redundant Server Here is an example of a completed license file for a redundant license server model: SERVER CCN12378042 001cc4874b03 27005 SERVER XXHP0528 0019bbd68993 27005 SERVER CCN12378043 001cc4874b10 27005 USE_SERVER VENDOR adskflex port=2080 INCREMENT 57600ACD_2009_0F adskflex 1.
Here is an example of the contents of a combined license file for AutoCAD 2008 and AutoCAD 2009: SERVER XXHP0528 0019bbd68993 USE_SERVER VENDOR adskflex port=2080 INCREMENT 57600ACD_2009_0F adskflex 1.
defined in the license file. For those products, information similar to the following example appears in a license file: SERVER Server1 1a34567c90d2 USE_SERVER VENDOR adskflex port=2080 INCREMENT 54600ACD_2008_0F adskflex 1.
The following sections provide package license file examples for single, distributed, and redundant license servers, and combined Autodesk product versions. Example of a Package License File for a Single or Distributed Server Here is an example of a completed license file for a single or distributed license server model: SERVER Server1 1a34567c90d2 USE_SERVER VENDOR adskflex port=2080 PACKAGE SERIES_1 adskflex 1.
Example of a Package License File for a Redundant Server Here is an example of a completed license file for a redundant license server model: SERVER 1a34567c90d2 27005 SERVER 2a34567c90d2 27005 SERVER 3a34567c90d2 27005 USE_SERVER VENDOR adskflex port=2080 PACKAGE 64300ACD_F adskflex 1.
Example of a Package License File for Combined Autodesk Product Versions Here is an example of a completed license file for combined Autodesk product versions: 28 | Chapter 2 Network Licensing
SERVER servername 123456789111 USE_SERVER VENDOR adskflex port=2080 PACKAGE 64300ACD_F adskflex 1.
FDBF 3F07 4477 B8B3 5DA4" License Types and Behaviors Autodesk supports dynamic product usage and license behaviors. This means that you can purchase a specific type of behavior with a specific license and change that license at a later date without having to uninstall and reinstall the Autodesk product. NOTE All license types are available as stand-alone and network except for the Student Portfolio license, which is available as stand-alone only. License types include the following: ■ Commercial.
If the product stops working because it has lost a connection to the server, you must shut down the product, and then restart it. If the problem causing the original loss of the heartbeat signal is resolved and there are available licenses on the server, the program can be restarted. Network License Manager The Network License Manager is used to configure and manage the license servers.
5 On the Select the Installation Location page, accept the default installation path (C:\Program Files\Autodesk Network License Manager) or Browse to specify a different path. If you enter a path that does not exist, a new folder is created using the name and location you provide. Click Next. WARNING Do not install the Network License Manager on a remote drive. When you install the Network License Manager files, you must provide a path to a local drive.
4 Locate the Physical Address line. Write down the physical address without the dashes. This is your twelve-character host ID. NOTE If your server has more than one network adapter, select the one that corresponds to a physical network adapter. To determine which adapters are physical: in the Windows command prompt, enter ipconfig /all, and then view the Description field above each physical address. If there is more than one physical network adapter, it does not matter which one you use.
To configure your license server You should be logged in with Administrator rights when working with the LMTOOLS utility. 1 Click Start ➤ All Programs ➤ Autodesk ➤ Network License Manager ➤ LMTOOLS Utility. 2 In the LMTOOLS program, on the Service/License File tab, make sure the Configure Using Services option is active. 3 Click the Config Services tab. 4 In the Service Name list, select the service name you want to use to manage licenses. ® By default, the service name is Flexlm Service 1.
10 Click Save Service to save the new configuration under the service name you selected in step 4. Click Yes when prompted if you would like to save the settings to the service. 11 Click the Start/Stop/Reread tab and do one of the following: ■ If a service has not yet been defined for Autodesk, click Start Server to start the license server.
4 Close lmtools.exe. 5 In the Windows Control Panel, do one of the following: ■ (Windows XP) Double-click Add/Remove Programs. ■ (Windows 7/Windows Vista) Double-click Programs and Features. Do one of the following: ■ (Windows XP) In the Add/Remove Programs window, click Autodesk Network License Manager. Click Remove. ■ (Windows 7/Windows Vista) In the Programs and Features window, click Autodesk Network License Manager. Click Remove. 6 If prompted, restart your computer.
® lmtools.exe Provides a Microsoft Windows graphical user interface for managing the license server. lmutil.exe Provides a set of command line options for managing the license server. You can use lmtools.exe or lmutil.exe to perform the following server management tasks: ■ Start, stop, and restart the server. ■ Configure, update, and reread the license file. ■ Diagnose system or license problems. ■ View server status, including active license status.
1 Click Start ➤ All Programs ➤ Autodesk ➤ Network License Manager ➤ LMTOOLS Utility. 2 In the LMTOOLS program, on the Service/License File tab, select the Configure Using Services option. 3 Select the service name for the license server you want to start manually. 4 Click the Start/Stop/Reread tab. 5 On the Start/Stop/Reread tab, click Start Server to restart the license server. Update FLEXnet from a Previous Version This release of Autodesk products and later require FLEXnet version 11.7.0.0 or later.
3 On the Utilities tab, enter the location of the file, or click the Browse button to locate the file and click Open. The file location should look something like this: C:\Program Files\Autodesk Network License Manager\lmutil.exe 4 On the Utilities tab, click Find Version. The version number of the file you selected is displayed. If necessary, use the following procedure to update your version of FLEXnet.
Set Up and Use an Options File With an Options file, you set configuration options for managing licenses on each license server that you set up. An Options file sets parameters that the license file reads and the lmgrd program executes. If you want to have the same license behavior on some or all of your license servers, you must save the same Options file to each of those license servers.
TIMEOUT Autodesk_f1 7200 You can also set up advanced license parameters, such as reserving a license, restricting license usage, or defining groups of users. To learn more about setting advanced Options file parameters, see the FLEXnet documentation in the C:\Program Files\Autodesk Network License Manager\LicenseAdministration.pdf file. Create an Options file You should be logged in with Administrator rights when working with the LMTOOLS utility.
REPORTLOG [+]report_log_path For example (Windows), the syntax REPORTLOG +"c:\My Documents\report.rl" means that a report log named report.rl is located in the folder c:\My Documents. NOTE Path names that contain spaces must be enclosed in quotation marks. In the REPORTLOG syntax, “[+]” means that entries to the log file you create are appended rather than replaced each time the Network License Manager is restarted. (It is recommended that you use this option so that you retain a history of log entries.
MAX_BORROW_HOURS feature_code n In this syntax, “n” is the number of hours that a license can be borrowed. For example, the syntax MAX_BORROW_HOURS Autodesk_f1 360 means that for product Autodesk_f1, licenses can be borrowed for 360 hours, or 15 days. NOTE Licenses are borrowed in increments of 24 hours only. Any number that is more than a 24-hour increment is not used. For example, the number 365 would be rounded down to 360 hours, or 15 days.
In the TIMEOUT syntax, “feature_code” is the name of the product (referred to in the INCREMENT line in the license file), and “n” is the number of seconds before an inactive license is reclaimed by the license server. For example, the syntax TIMEOUT Autodesk_f1 7200 means that for the product Autodesk_f1, the license timeout period is set for 7200 seconds, or two hours.
NOTE There is a limit to the number of licenses available for borrowing. If you try to borrow a license and are notified that no licenses are available, all network licenses may already be borrowed by other users. If you are unable to borrow a license, see your network administrator for help. Borrow a License You can run the program when your computer is not connected to the network until your license-borrowing period ends.
■ If borrowing is set in lmtools.exe for non-Autodesk products only, you must stop the borrowing process in lmtools.exe. You can then use the license borrowing feature to borrow licenses for your Autodesk product. If you do not stop the borrowing process in lmtools.exe, the license borrowing feature will not function. To borrow a license using the Tools menu 1 Click Tools menu ➤ License Borrowing ➤ Borrow License.
BORROWLICENSE Command Borrows a product license so that you can run the product outside the network environment. Tools menu: License Borrowing ➤ Borrow License Help menu: About ➤ Product Information ➤ Borrow License Command line: borrowlicense The Borrow a License Window on page 47 is displayed.
To return a borrowed license early, do one of the following: ■ Click Tools menu ➤ License Borrowing ➤ Return License Early. ■ Click Help menu ➤ About ➤ Product Information. In the Product Information dialog box, click Return License, and then click Yes. ■ In the status tray, right-click the License Borrowing icon. Click Return License Early. NOTE To use the status tray to return a borrowed license early, the display settings for the status tray must be turned on.
What is the difference between a stand-alone license and a network license? Stand-alone licensed products are registered and activated to an individual workstation. While the software can be installed on multiple systems in your facility, the license only allows one system to be operational. If you need to run more systems, you need to purchase more stand-alone licensed products, or consider converting to network licenses.
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Glossary adskflex.exe The Autodesk vendor daemon used with the FLEXnet license technology. This daemon keeps track of the Autodesk licenses that are checked out and the workstations that are using the licenses. ADSKFLEX_LICENSE_FILE In a distributed license server configuration, the environment variable used to point a workstation to the distributed license servers.
heartbeat signal The communication signal between the Network License Manager and the workstation to verify that the workstation is accessible and has an active Autodesk product session running. host ID The unique hardware address of a network adapter. Also known as Ethernet address or physical address. host name The TCP/IP name associated with a computer. FLEXnet technology uses the host name as a parameter; the host name must be distinguished from the NetBIOS (server) name.
Network License Manager The technology used by Autodesk for network license management. Options file The file used by FLEXnet to control license manager parameters, such as reserving licenses and creating report logs used with SAMreport-Lite. physical address See host ID. redundant server A license server configuration option in which three servers are used to administer licenses. The redundant servers share a license file and a pool of licenses.
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Index A activating programs 2, 7 activation code 1 AdLM (Network License Manager) 31 Adskflex option 45 adskflex.
G glossary 53 H hardware license errors and 9 hardware requirements Network License Manager heartbeat signals 30 host IDs 32 host names 32 13 I importing licenses about 5 transfer files 7 Imtools.
private licenses 6 Product Activation wizard public licenses 6 M Microsoft Windows configuring license servers Network License Manager 33 13 N network license installations license behaviors 40 license borrowing 42 license timeout 43 planning 13 tools and utilities 36 types of 30 Network License Manager about 31 assigning licenses 17 glossary 53 installing 31 license server models 15 uninstalling 35 upgrading 31 network license servers borrowing licenses 44–45 limited number of licenses 45 returning lice
T U TCP/IP names 32 temporary transfers of licenses 5 Term Extendable licenses 3, 30 Term Non-Extendable licenses 3, 30 third-party licensing tools 45 time system time 10 time periods for licenses about 45 timeouts 43 transfer files exporting 6 importing 7 transferring licenses 5 Trial licenses 3 troubleshooting license errors 9 uninstalling Network License Manager updating FLEXnet tools 38 upgrading Network License Manager 58 | Index 35 31 V vendor daemons 18, 38 W Windows configuring license serv