Installation guide

Table Of Contents
Access to training and learning materials
One-on-one product support
Exclusive license terms on any Autodesk products under contract
Access to Autodesk Knowledge Base
Online Help
Access to online Help documentation is available to your users from
www.autodesk.com. The Help system can also be installed during the product
installation process should you choose to restrict online access. Access to
online or local Help can also be done through the CAD Manager Control
utility.
The Help documentation includes Users and Customization Guides, a
Command Reference, New Features Workshop, developer documentation,
learning and training tutorials, and other learning resources. A product Readme
is also available that contains late-breaking information on your product.
Customer Error Reporting (CER)
If your Autodesk product closes unexpectedly, users have the opportunity to
send an error report directly to Autodesk, which helps Autodesk to determine
and resolve the error. You can determine whether users can also receive
notification from Autodesk when their reported errors are resolved.
NOTE You can also turn Customer Error Reporting notification on or off in the
CAD Manager Control utility.
Specify InfoCenter Search Settings
The Search Results tab of InfoCenter can be configured to display content
from various sources, such as the product Help system, CAD Manager
Channels, or the Internet.
64 | Chapter 3 Network Administration and Deployment