User manual

Table Of Contents

administrator if you can not remember you user name, or if your email address

is associated with more than one member profile.

If you do not have a security question set-up then you can create a question

and answer in the

Changing Your Member Information (page 17).

Once you have entered the identifying information correctly an email will be

sent to you. Click on the link in the email to reset your password.

See also:

Changing Your Member Information (page 17)

Password Assistance - Security Question (page 400)

Password Assistance - Security Question

Use this dialog box to create a security question and answer. Select one of the

default questions, or type in your own question and answer.

Doing so enables you to use the I forgot my password button in the Login

dialog box. You will be asked this security question as part of the process of

resetting your password. Using password assistance enables you to reset your

password without having to ask your site administrator for help.

You are not required to create a security question and answer. However, if

you do not, you will not be able to reset your password by yourself. You will

have to ask your site administrator to send you a new password.

Your security question and answer can be updated in the

Changing Your

Member Information

(page 17) dialog box.