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Product Support Assistance in Help | 31
Product Support Assistance in Help
When you need product support, refer to Support Assistance in the Help
menu. Support Assistance ensures quick access to technical support informa-
tion through an easy-to-use issue/solution format with self-help tools and a
knowledge base.
Product Support Assistance provides information about support options
available from resellers, Autodesk System Centers (ASCs), user groups in your
area, and those available directly from the Autodesk Web pages, including
the Autodesk Product Support Index.
Updating the Support Assistance Knowledge Base
You can update your Support Assistance knowledge base with the latest
support information about Mechanical Desktop by using the
Documentation Update utility in the Support Assistance Welcome.
To update your Support Assistance Knowledge Base
1 From the Help menu, choose Support Assistance, then choose Download.
2 Follow the prompts to update your knowledge base.
Learning and Training Resources
Many sources for learning and training are listed on the Mechanical Desktop
Learning and Training Web page. From the Mechanical Desktop Web site at
http://www.autodesk.com/mechdesktop, navigate to Learning and Training. You
can link directly to sources for
Online courses and tutorials
The Autodesk Official Training Courseware (AOTC)
A list of Autodesk authorized resellers and trainers
Autodesk Official Training Courseware (AOTC) is the Autodesk-endorsed
courseware for instructor-led training. To register for a training course,
contact an Authorized Autodesk Training Center, Authorized Autodesk
Reseller, or Autodesk System Center.