2008

network rendering programs as installed Windows Services, or running them
in Desktop mode. Also see “Troubleshooting Backburner” in the Autodesk
Backburner User’s Guide.
PROBLEM:When I try to assign a job in the Network Job Assignment
dialog, some of the servers display a gray or yellow icon.
SUGGESTION
Regardless of their state in the Network Job Assignment dialog, servers can
always be assigned new jobs.
The gray icon means that the server is currently not available to render a job.
This state can occur for several reasons, including:
■ The server has not been correctly started. (See “Setting Up Backburner
Server” in the Autodesk Backburner Installation Guide.)
■ The server has been disallowed for the current time period in the Properties
dialog of the Monitor. (See “Setting the Availability for Rendering Nodes”
in the Autodesk Backburner User’s Guide.)
■ The server has experienced abnormal termination.
If you've checked for and corrected these conditions and the servers are
still unavailable, stop running Server on each of the problem machines,
and restart the service after a few seconds. This "purges" the server and
may solve the problem. Then click Refresh in the Network Job Assignment
dialog to display the most recent information about the server.
The yellow icon means that the server is busy rendering another job. If the
server should not be busy, verify that the queue is clear of jobs by opening
the Queue Monitor and connecting to the Manager. If the queue is clear of
rendering jobs and the server is still flagged as busy, stop running server on
each of the problem machines, and restart the service after a few seconds.
PROBLEM:When I submit a job to be rendered, the server fails.
SUGGESTION
Servers can fail for a variety of reasons during a network render job. Many of
these reasons are covered in “Troubleshooting” in the Autodesk Backburner
User’s Guide. One reason that is specific to 3ds Max which can cause a server
to fail is the presence of a scene which does not contain texture coordinates.
6254 | Chapter 18 Rendering