2008

If configured for Direct3D, you might also see this problem coupled with the
Direct3D initialization failed message.
To remedy this problem, follow the steps outlined in Basic troubleshooting
start point
on page 7690 and configure for Software. If 3ds Max opens correctly
in this mode, check the video card manufacturers for updated drivers for the
display mode you'd prefer to use.
7696 | Chapter 27 Troubleshooting 3ds Max