2008

If you're configured for OpenGL, Direct3D, or Custom, choose the Software
driver. By configuring for the Software driver, you can disqualify the video
card or drivers if the problem you're encountering persists while running 3ds
Max.
■ Resetting the configuration from within 3ds Max.
■ Choose Customize menu > Preferences.
■ Open the Viewport panel and check your currently installed driver.
If it's not the Software driver, proceed. Otherwise, you can cancel and
begin the diagnostics elsewhere.
■ If set to OpenGL, Direct3D, or a custom driver, click the Choose Driver
button.
The Graphics Driver Setup dialog is displayed.
■ Choose Software and click OK.
You'll see a message that the changes will take effect the next time you
start 3ds Max.
■ Exit 3ds Max and restart the program.
■ Try performing the task that was giving you problems.
Video Driver and Display Problems | 7691