8

Troubleshooting Guide 179
Special User Account for the Backburner Server
Service .intheSettingUpBackburnerServerfor
the Rendering Network topic.
• Check to make sure the target output directory
is shared, with both read and w rite per missions.
• Verify that the path for saving file output in the
Render Scene dialog is set to a valid UNC path
name.
• Verify that the path for saving file output in
the Render Scene dialog (or the Output Event
dialog in Video Post) is set to a valid UNC path
name.
• If you are writing to a shared directory mounted
locally o n each server, verify that the directory
is mounted to the same drive letter on each
server,andthatthefileoutputpathissetfor
that drive letter.
PR OB L EM : T he Serv er f ai ls to r ender a
frameanddisplaysthefollowingerror:
Rebooting 3ds Max by force du e to lo a d timeout.
SUGGESTION
The Server has exceeded either the Wait For 3ds
Max To Load or Wait For 3ds Max To Render va lue.
This is usually caused by attempting to render
largefilesoverthenetwork.Increasethesevalues
in the
Advanced Settings dialog (page 3–193) .
PR OB LEM : I ca nnot assi gn more than
one ser v er to a j ob in the Network J ob
Assignment dialog.
If the output of a network-rendering job is an AVI,
FLI, FLC, CEL, or MOV file or a sing le user device,
the job can be assigned to a single server only.
The Network Job Assignment dialog changes,
depending on the file output type of a job. For
example, if you are network rendering to one of
thefileformatsabove,theAllandNonebuttons
do not appear and the dialog title bar contains the
word "Single."
IfajobthathasanAVI,FLI,FLC,CEL,orMOVfile
output type is stopped for any reason (to deactivate
it, or b ecause a machine goes dow n), re-rendering
thefilerestartsatthefirstframe.Framescannot
be appended later to these file ty pes.
SUGGESTION
To take advantage of the distributed power of
network rendering we suggest you first render
to a ser ies of Targa files. Then use the Targa files
as either an animated background in an empty
3ds Max scene, or as an image input event in Video
Po st and render the sequence out to the desired
output type (for example, AVI).
PR OBLEM: When I click the Render
button on the R ender Scene di al og, I get
an err or dialog stating:
Error Retr i evi ng Config ur at ion File
This error usually is the result of a corrupt
installation of the Backburner applications which
caused an errant registry setting.
SUGGESTION
Try reinstalling the Backburner components of the
program or manually edit the system registry.
Editing the registr y:
1.
Choose Start > Run.
2. Enter RegEdit and click OK
3. Browse to HKEY_LOCAL_MACHINE >
SOFTWARE > Autodesk > Backburner > 3.0
4. Check the CfgPath entry. Make sure the value is
set to
c:\Program Files\Autodesk\Backburner\
Network\nrapi.conf
.
5. Close the Registry Editor.