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178 Chapter 17: Rendering
PROBLEM: When I submit a job to be
render ed, the ser v er f ai ls.
SUGGESTION
Servers can fail for a variety of reasons dur ing a
network render job. Man y of these reasons ar e
covered in Troubleshooting Backburner . One
reason that is specific to 3ds Max which can cause
a ser ver to fail is the presence of a scene which does
not contain texture coordinates.
All errors are recorded in the appropriate log file.
You can learn more about log files in C
onfiguring
Backburner Log Files.
Herearesomeoftheerrormessagesrelatedto
3dsMax,alongwithalikelycause,thatyouwill
see in the Errors t ab of the Queue Monitor when a
failed server is selected:
ERR: ----- Render Error:
ERR: D:\MAPS\3DS.CEL [where t his is the
location of a map in the submitted scene]
The Server could not find
3ds.cel in the loca l path
specified, which means that the path to this map is
not been correct for network rendering. To fix the
problem, do one of the following:
• If all maps are being shared f rom a single
directory, make sure the directory is correctly
shared with full per missions. See
Sharing a
Directory (page 3–182)
• Makesurethatyouhaveusedeitherthefull
UNC p ath name for the bitmaps or that the
maps director y has been mounted to the same
drive letter on each machine. In this case,
verify that particular path has been added to
the Configure User Paths dialog >
External
Files panel (page 3–855)
of every ser ver’s local
version of the software or that the particu lar
path was used w hen assigning bitmaps in the
scenetoberendered.
• Verify the bitmaps still reside in the shared
director y.
• Add an Alternate Map Path on the Network
JobAssignmentdialogthatpointstothefolder
containing the missing map.
ERR: Obje ct (UVW 1): Spher e0 1 requ i r es
text ure coordin ates a n d m ay not ren der
correctly
Openthesceneandmakesuretheerrantobjectis
assigned texture coordinates. This can be as simple
as adding a UVW Map mo difier to the object.
ERR : Fr am e er r or
Tex t u re c o ordi n a tes mu s t b e app l i e d to the
specified object to render it on the server.
ERR: Lo ad Er ror: Miss in g DLL’ S
Following this er ror, you will also receive a listing
of each of the missing DLLs in the scene. Files
needed by the ser ver are not available to render the
job. Make sure that all the plug-in DLLs used in a
job reside on each of the servers rendering the job.
ERR: Job not foun d . Ok i f jus t deleted
When you delete a job, the Manager sends out a
notification to all clients (Monitors) telling that
the job has changed. This is the same message sent
when the job completes, gets suspended, resumed,
etc. The monitors in turn request the job status
from the manager. The manager doesn’t find the
job(itwasjustdeleted)andreturnsthiserrorto
the monitor.
ERR:Targa-Thedeviceisnotready.(0x15)
ERR : Fr am e er r or
Theservercouldnotwritetheoutputfile."Targa"
represents the fi le output typ e, and will change
depending on the output file ty pe you selected.
This problem can occur for several reasons:- If
you are running the Backburner Server as an
installed Windows 2000/XP service, make sure
that the user account that the service is logged
to has adequate permissions. Administrative
permissions are recommended. See C
reating a