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990 Appendix B: Troubleshooting 3ds Max
Multiple or Missing Buttons on the Toolbars
This is another tricky situation. You open a toolbar
and find that there are duplicate buttons present or
the button you expect to find is no longer there.
Note: This problem is caused by holding the CTRL
key and dragging a button on the toolbar.
Three Select And Move buttons.
This is clearly a user-interface problem, so
reverting to the startup layout will fix this problem.
1. Start 3ds Max.
2. FromtheCustomizemenu,chooseRevertTo
Startup Layout.
Ifyouhavemultiplebuttonsanddon’twanttoreset
theentireUI,youcanmanuallyremoveduplicate
buttons by doing the following:
• HolddowntheALTkeyanddragtheduplicate
button out of the toolbar.
Click Yes when asked to confirm the deletion
of the button.
If buttons are missing, you must use Revert To
Startup Layout.
Video Driver and Display Problems
Because3dsMaxheavilyreliesuponthegraphics
card in your system, many problems that you
mayencounterwhileusingtheprogramcanbe
attributed to the video. Such problems could be
slow performance, refresh delays, user interface
discrepancies, and so fort h.
Probl ems a nd Resolut ions
Basic Troubleshooting Start Point
Asaruleofthumb,beforeattemptingtodiagnose
any problem with 3ds Max, you can be more
efficient in your diagnostics by resetting the
display configuration to its default value. After you
first install and start 3ds Max, you’re presented
w ith the Graphics Driver Setup dialog.
If you’re configured for OpenGL, Direct3D ,
or Custom, choose the Software driver . By
configuring for the S oftware driver, you can
disqualify the video card or drivers if the problem
you’re encountering persists while running
3ds Max.
• Resetting the configuration from within
3ds Max.
1. Choose Customize m enu > Preferences.