Instruction Manual

QStartMAC2010 UserGuide Page 18 © 2003-2010 Autocue
Group Ltd.
If you need to contact Autocue
Support
Our hardware and software support is provided by in-house teams of experienced and dedicated staff.
We provide free
telephone support for prompting customers during UK office hours (9am till 6pm GMT) and
US office hours (9am till 5pm EST).
When contacting the technical support teams, please provide as much detail as possible.
Check the FAQ section of the web site to see if the answer you need has already been provided:
http://www.autocue.com/faqs
Information we need
Whenever you make a support enquiry, the minimum information we will need is the name, version and build
number of the software
you are using.
If you cannot find the answer on the web site, contact the Technical Support team.
International SoftwareSupport@autocue.com +44 20 8665 2992
HardwareSupport@autocue.com +44 20 8665 2992
Americas SoftwareSupport@autocue.com +1 704 377 1496
HardwareSupport@autocue.com +1 212 929 7755
Sales
If you require additional or replacement equipment, contact the Autocue sales team.
International sales@autocue.com +44 20 8665 2992
America’s sales@autocue.com +1 212 929 7755
Copyright information
©2003-2010 Autocue Group Ltd. All rights reserved. All information about Autocue software, hardware and accessories
including company and brand logoscontained in this guide is protected under international
copyright conventions.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any recording
or otherwise,
without prior permission of Autocue Group Ltd. All third-party software or hardware, including
logos, referenced within this
guide is copyright of the respective owners.
Disclaimer
Autocue Group Ltd reserves the right to revise this publication and to make changes in its content without
obligation of
Autocue Group Ltd to notify any person or persons of such revision.