Specifications

Welcome
Congratulations!! You've purchased another fine Timewave product.
PLEASE, before we go any further, may we ask you to FILL OUT AND RETURN the
Warranty Registration Card, which has been packed with your PK-900.
Product Update Policy
From time to time Timewave may make available updates to the design of its
products. We can only tell you about these updates if we have your warranty
card on file. PLEASE SEND IT IN if you have not already done so.
In Case of Trouble
Application and troubleshooting assistance may be obtained by calling Timewave during
our 8:00- 5:00 working hours in St. Paul, MN. Ask for the Technical
Support Department. The phone number is [phone]. Please have your
PK-900's serial number and version date of the software available. The
version date is on the first screen that comes up when you turn on the PK-900.
We will also need to know the nature of any other equipment connected to the
PK-900.
You may wish to attempt to solve problems locally, using other hams or an Timewave
dealer. A helpful Amateur with equipment similar to your own may literally be
just around the corner. Substituting another PK-900 or Data Controller that
you know is working properly for your questionable one is a diagnostic
technique that will check out the rest of your station. You may also try
running your PK-900 in another station if possible.
Timewave provides email Technical Support for its line of amateur radio equipment.
Email addresses are: [e-mail] and [e-mail]
If you call for assistance, please have your PK-900 up and running beside the
phone. Our Support technician will likely ask you to perform certain keyboard
routines to aid in diagnosis. If you have a voltmeter handy, you might have
the PK-900 open so you can report measurements to the technician.
Many of the Timewave products that are sent to us for repair are in perfectly good
order when we receive them. There is a test and alignment charge for units
returned to us in working order. Please perform whatever steps are applicable
from the installation sections of this manual to insure that there is a problem.
PLEASE DO NOT RETURN THE PK-900 TO US WITHOUT CONTACTING US FOR PERMISSION AND
AN RMA NUMBER. WE WOULD LIKE THE OPPORTUNITY TO TROUBLESHOOT THE PROBLEM OVER
THE PHONE FIRST, SAVING YOU BOTH TIME AND MONEY.
If the unit must be sent in, we will give you a Return to Manufacturer
Authorization (RMA) number over the telephone. This number allows us to track
your unit and provide you with its status. Please write this number on the
outside of the box so we may process your unit as quickly as possible.
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