Manual

19
Shipping Firearms For Service
Auto-Ordnance handguns returned to the factory for service or repair should be
sent to:
K.A.I.
130 Goddard Memorial Drive
Worcester, MA 01603
Contact Kahr Arms Customer Service Dept. at: [phone] to receive a “Return
Authorization” Number before shipping a firearm to the factory.
Firearms shipped to the factory must be sent prepaid. THE KAHR SERVICE
DEPARTMENT CAN NOT ACCEPT COLLECT SHIPMENTS.
The Federal Firearm Control Act does not prohibit an individual from shipping
a firearm directly to the manufacturer for service or repair.
However, some states or localities prohibit this. If you live in such a location,
have a Federally Licensed Firearms dealer ship the firearm. It will be returned
to the dealer after being serviced.
Handguns must be shipped prepaid via UPS AIR or FEDEX. Persons who do not
hold a Federal Firearms License are prohibited by federal law from shipping a
handgun by mail. Handguns mailed in violation of the law are impounded by
the Post Office.
Enclose a letter that includes reference to the factory “Return Authorization”
Number, your name, address, telephone number, and serial number and model
of the firearm. Describe in detail the trouble you have experienced with your
firearm, or the work you wish to have done. Stating only that the firearm “needs
repair” is inadequate information. Please enclose copies of any previous corre-
spondence.
Please do not include holsters, custom grips, or accessories with any firearm
being shipped to the factory for service.
Service work performed, other than approved Warranty repairs, will carry a
minimum charge of $15.00 plus a $15.00 return shipping and handling charge.
WARNING!
TO AVOID PERSONAL INJURY A FIREARM CONTAINING MODIFIED,
BROKEN, BADLY WORN OR MALFUNCTIONING PARTS
SHOULD NEVER BE FIRED!