Service manual
2. TROUBLESHOOTING
Service Manual BSM-4100 2.13
Option Problems
Problem Possible Cause/Criteria Action
The optional QM-421P flash disk card is not
installed.
Install the card into the slot on the MAIN
board completely.
The QM-421P installation, QM-421P card or
MAIN board is faulty if “QM-421P” is not
displayed at the “OPTION” on the
DIAGNOSTIC CHECK screen.
Install the card into the slot on the MAIN
board completely. Replace the faulty card or
board with a new one if the problem still
exists after the card installation.
The instrument does
not display the full
disclosure window.
“SYSTEM INITIALIZE” is not done or the
QM-421P card or MAIN board is faulty if
“QM-421P” is displayed at the “OPTION”
on the DIAGNOSTIC CHECK screen.
Touch the “SYSTEM INITIALIZE” key on
the DIAGNOSTIC CHECK screen to
perform the system initialization. Replace
the faulty card or board with a new one if
the problem still exists after the system
initialization.
The optional ZB-800P transmitter is not
connected to the instrument.
Connect the ZB-800P to the instrument
completely.
The channel for the ZB-800P is not set at the
central monitor or telemetry system.
Set the channel correctly at the central
monitor or telemetry system.
The instrument does
not transmit the
patient’s data at all.
The ZB-800P or DPU board is faulty. Replace the faulty transmitter or DPU board
with a new one.
The optional QI-101P network card is not
installed into the instrument.
Install the network card into the instrument
completely.
The network card is
poorly inserted into the
slot of the instrument.
Firmly insert the network card into the slot.
The network cable such
as 10Base-T cable is
poorly connected
between the network
card and hub.
Firmly connect the network cable between
the network card and hub.
The hub connected to
the instrument is not
turned on or is faulty.
Turn on the hub. Replace the hub with a new
one if the problem still exists after the power
is turned on.
The instrument is
connected to the hub
with 10Base-T cross
wiring cable.
The instrument is
directly connected to the
central monitor with
10Base-T straight
wiring cable.
Use the correct internal wiring 10Base-T
cable.
The network cable is
faulty.
Replace the network cable with a new one.
The instrument has
no communication
with the other bedside
monitors and central
monitors.
The network
communicating
symbol does not
appear on the
screen.
The network card or
MAIN board is faulty.
Replace the faulty network card or MAIN
board with a new one.