Warranty

to the condition of the material and the length of time it has been in your possession. The base restock

charge is 20% of the invoice price for materials returned less than 6 months from date of purchase and a

base 30% for materials returned between six months and one year from date of purchase. We will not

accept products that have an invoice date over one year. A copy of the original invoice should be includ-

ed with the units when they are returned. Restock charges are based on the returned product being in

sellable condition. We reserve the right to limit quantities.

CREDIT POLICY

Please refrain from debiting your payments until you receive our credit memo. With restock charges and

possible refusal of credit, our records will better correspond with yours if we inspect the material and

issue the credit. We will be including a copy of the returned materials analysis report along with the cred-

it memo so you can see what failures occurred and the action taken to remedy the problem. We will

process all returns promptly. Once again, please do not debit the price of returned materials from any

scheduled payment until you receive our credit memo.

CREDIT OR REPLACEMENT REFUSAL

It is the installer’s or owner’s responsibility to refer to the troubleshooting guide within the installation

instructions, or in their absence call our toll free customer service number for assistance or visit our web

site www.tjernlund.com. Tjernlund will not replace or issue credit for a complete unit that is repairable

at the job site. Easily replaceable components include: motors, pressure switches, relays, blower wheels

and transformers. Complete units that test ok may be returned to the sender.

Tjernlund will not issue credit for materials that have been damaged or tampered with. This damage may

occur during installation, your handling, shipment to you or upon return to us. All units should be

inspected upon receipt for visible damage on the outside of the carton. If it is determined that the units

have been damaged during shipment, the damage claim should promptly be taken up with the freight

carrier. All returned materials should be properly packaged and marked with an RMA # on the carton

exterior for return to Tjernlund’s material returns department.

Materials that are refused credit or replacement will be held for 30 days from date of the returned mate-

rials analysis report. If no response is received during that period, the materials will be scrapped.

TJERNLUND ONE* YEAR LIMITED WARRANTY

Tjernlund Products, Inc. warrants to the original purchaser of this product that the product will be free from defects due to faulty

material or workmanship for a period of (1)* year from the date of original purchase or delivery to the original purchaser, whichev-

er is earlier. Remedies under this warranty are limited to repairing or replacing, at our option, any product which shall, within the

above stated warranty period, be returned to Tjernlund Products, Inc. at the address listed below, postage prepaid. THERE ARE

NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF, AND TJERNLUND PRODUCTS,

INC. EXPRESSLY DISCLAIMS LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF

THIS PRODUCT. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND NO AGENT IS AUTHORIZED

TO ASSUME FOR US ANY LIABILITY ADDITIONAL TO THOSE SET FORTH IN THIS LIMITED WARRANTY. IMPLIED WAR-

RANTIES ARE LIMITED TO THE STATED DURATION OF THIS LIMITED WARRANTY. Some states do not allow limitation on

how long an implied warranty lasts, so that limitation may not apply to you. In addition, some states do not allow the exclusion or

limitation of incidental or consequential damages, so that above limitation or exclusion may not apply to you. This warranty gives

you specific legal rights and you may also have other rights which may vary from State to State. Send all inquiries regarding war-

ranty work to Tjernlund Products, Inc. 1601 9th Street, White Bear Lake, MN 55110-6794. Phone (651) 426-2993 • (800) 255-

4208 • Fax (651) 426-9547 • Email: fanmail@tjfans.com. *The SideShot® Vent System, Santek Electronic Air Cleaners and

Specified Systems have a two year limited parts warranty.