User Manual

16
 Verify that the ignition is ON.
 Check if the scan tool’s connector is securely connected to the vehicle’s
DLC.
 Turn the ignition off and wait for about 10 seconds. Turn the ignition
back to on and continue the testing.
 Verify the control module is not defective.
Operating Error
If the scan tool freezes, then an exception occurs or the vehicle’s ECU
(Electronic Control Unit) is too slow to respond to requests. Please follow the
steps below to reset the tool:
 Reset the scan tool.
 Turn the ignition off and wait for about 10 seconds. Turn the ignition
back to on and continue the testing.
Scan tool doesn’t power up
If the scan tool won’t power up or operates incorrectly in any other way,
please follow the instructions below to check up:
 Check if the scan tool’s connector is securely connected to the vehicle’s
DLC;
 Check if the DLC pins are bent or broken.
 Clean the DLC pins if necessary.
 Check vehicle battery to make sure it is still good with at least 8.0 volts.