Trademarks ® TM ® ® ® TM TM Autel , MaxiSys , MaxiDAS , MaxiScan , MaxiTPMS , MaxiVideo , MaxiRecorder , TM and MaxiCheck are trademarks of Autel Intelligent Technology Co., Ltd, registered in China, the United States and other countries. All other marks are trademarks or registered trademarks of their respective holders.
Safety Information For your own safety and the safety of others, and to prevent damage to the device and vehicles upon which it is used, it is important that the safety instructions herein presented throughout this manual be read and understood by all persons operating, or coming into contact with, the device. There are various procedures, techniques, tools, and parts for servicing vehicles, as well as in the skill of the person doing the work.
Safety Information Important Safety Instructions Do Not Turn the Volume Up Too Loud When Using Headphones Listening at high volumes that over-stimulate the ear for long periods of time may result in loss of hearing. SAFETY WARNINGS: Always perform automotive testing in a safe environment. Wear safety eye protection that meets ANSI standards. Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot engine parts.
Contents SAFETY INFORMATION ........................................................................................... III CHAPTER 1 USING THIS MANUAL ...................................................................... 1 1.1 CONVENTIONS .................................................................................................... 1 1.1.1 Bold Text .................................................................................................. 1 1.1.2 Terminology ...............................
4.1.3 No Communication Message ................................................................ 20 4.2 GETTING STARTED ............................................................................................. 21 4.2.1 Vehicle Menu Layout ............................................................................. 21 4.3 VEHICLE IDENTIFICATION ..................................................................................... 23 4.3.1 Auto VIN Scan .....................................................
6.2.4 6.2.5 Q&A ....................................................................................................... 66 Support .................................................................................................. 66 CHAPTER 7 SETTINGS OPERATIONS ................................................................. 67 7.1 OPERATIONS..................................................................................................... 67 7.1.1 Unit ..............................................
15.1 15.2 ADDITIONAL ACCESSORIES ............................................................................... 98 OPERATIONS ............................................................................................... 100 CHAPTER 16 16.1 16.2 16.3 16.4 MAINTENANCE AND SERVICE .......................................................102 MAINTENANCE INSTRUCTIONS........................................................................ 102 TROUBLESHOOTING CHECKLIST ........................................
Chapter 1 Using This Manual This manual contains device usage instructions. Some illustrations shown in this manual may contain modules and optional equipment that are not included on your system. Contact your sales representative for availability of other modules and optional tools or accessories. 1.1 Conventions The following conventions are used. 1.1.1 Bold Text Bold emphasis is used to highlight selectable items such as buttons and menu options. Example: Tap OK. 1.1.
Using This Manual Conventions 1.1.5 Procedures An arrow icon indicates a procedure. Example: To use the camera: 1 Tap the Camera button. The camera screen opens. 2 Focus the image to be captured in the view finder. 3 Tap the blue circle. The view finder now shows the captured picture and auto-saves the taken photo.
Chapter 2 General Introduction TM The MaxiSys Mini is an evolutionary smart wireless diagnostic device developed for customers looking for a tool with ultra mobility and modern design while still delivering ultimate performance. Featuring the powerful A9 quad-core 1.40GHz processor, a 8.
General Introduction MaxiSys Display Tablet Figure 2-2 MaxiSys Tablet Back View 1. Camera Flash 2. Camera Lens 3. Mini SD (secure digital) Card Slot - optional module Figure 2-3 MaxiSys Tablet Right Side 1. Audio Speaker 2. HDMI (high-definition multimedia interface) Port 3.
General Introduction MaxiSys Display Tablet Figure 2-4 MaxiSys Tablet Top View 1. Lock/Power Button – turns the MaxiSys tool on and off with long press, or locks the screen with short press 2. Volume Key 3. USB Port 4. Mini USB OTG Port 5. Head Phone Jack 2.1.
General Introduction MaxiSys Display Tablet 2.1.3 Technical Specifications Item Description Operating System Android Processor Samsung Exynos Quad-Core Processor 1.4GHz Memory 2GB RAM & 32GB On-board Memory Display 8.0 inch LED capacitive touch screen with 1024x768P resolution Connectivity TM 4.0, Ice Cream Sandwich Wi-Fi (802.11 a/b/g/n) USB: 2.0 Bluetooth v.2.1 + EDR Camera (rear) Rear-facing, 5.
VCI – Bluetooth Diagnostic Interface General Introduction 2.2 VCI – Bluetooth Diagnostic Interface 2.2.1 Functional Description Figure 2-5 Bluetooth Diagnostic Interface 1. Vehicle Data Connector (DB15-Pin) 2. Power LED - illuminates solid green when powered on 3. Vehicle LED - flashes green when communicating with the vehicle’s network 4. Error LED - illuminates solid red when serious hardware failure occurs; also flashes red when performing software/firmware update 5.
General Introduction Accessory Kit 2.2.2 Technical Specifications Item Description Communications Bluetooth V.2.1 + EDR USB 2.0 Wireless Frequency 2.4 GHz Input Voltage Range 12 VDC Supply Current 200 mA @ 12 VDC Operating Temperature 0°C to 50°C (ambient) Storage Temperature -20°C to 70°C (ambient) Dimensions (L x W x H) 147.5 mm (5.80”) x 85.5 mm (3.37”) x 29.0 mm (1.14”) Weight 0.215 kg (0.473 lb) 2.2.
General Introduction Accessory Kit 2.3.2 OBD I Adapters The OBD I adapters are for Non-OBD II vehicles. The adapter used depends on the type of vehicle make being tested. The most common adapters are shown below. Benz-14 Chrysler-16 BMW-20 Kia-20 Nissan-14 GM/Daewoo-12 Honda-3 Fiat-3 PSA-2 Benz-38 VW/Audi-2+2 Chang’an-3 Mitsubishi/Hyun dai -12+16 2.3.3 Other Accessories Standard 2.0 USB Cable Connects the display tablet to the VCI unit. Mini USB Cable Connects the display tablet to the PC.
General Introduction Accessory Kit AC/DC External Power Adapter Connects the display tablet to the external DC power port for power supply. Compact Disc (CD) Includes the User Manual, Printing Services Program and Update Application, etc. Cigarette Lighter Provides power to the display tablet through connection to the vehicle’s cigarette lighter receptacle, as some non-OBD II vehicles cannot provide power via the DLC connection.
Chapter 3 Getting Started Make sure the MaxiSys Display Tablet has a charged battery or is connected to the DC power supply (see 2.1.2 Power Sources on page 5). 3.1 Powering Up Press the Lock/Power button on the top left side of the display tablet to switch the unit on. The system boots up, and shows the lock screen. Press and drag the inner ring to the edge of the circle to unlock the screen; the MaxiSys Job Menu is shown. Figure 3-1 Sample MaxiSys Job Menu 1. Application Buttons 2.
Getting Started Powering Up 3.1.1 Application Buttons The Application buttons configure the MaxiSys for the type of operation or activity to be performed. The table below gives brief descriptions of the available applications. Use the stylus pen or your finger tip to select an application from the Job Menu. Table 3-1 Applications Name Button Description Diagnostics Configures the unit to operate as a diagnostic tool. See Diagnostics Operations on page 17.
Getting Started Name Powering Up Button Description Training Allows you to store and play technical tutorial and training videos about the device usage or vehicle diagnostic techniques. See Training Operations on page 94. Quick Link Provides associated website bookmarks to allow quick access to product update, service, support and other information. See Quick Link Operations on page 96.
Getting Started Powering Down Name Button Description VCI Opens the VCI Manager application. The tick icon at the bottom right corner indicates the display tablet is communicating with the VCI device, otherwise a cross icon displays. MaxiSys Shortcut Returns to the MaxiSys operation interface from other Android applications. Multi Task Tapping this button will open up a Multi Task menu, on which displays the bookmarks of the active applications.
Getting Started Installing Computer Software To power down the MaxiSys tablet: 1. Press and hold the Lock/Power Button. 2. Tap OK; the tablet will turn off in a few seconds. 3.2.1 Reboot System In case of system crash, press and hold the Lock/Power button for 8 seconds to reboot the system. 3.3 Installing Computer Software The MaxiSys Diagnostic Platform allows you to realize some of its functions on a computer to enhance capabilities and improve user experience.
Getting Started Installing Computer Software 3.3.1 Printing Operation This section describes how to receive file from the MaxiSys tablet and perform printing through the computer: To perform printing through the computer 1. Install the PC Link (Printing Services program) to the computer. 2. Make sure the display tablet is connected to the computer network, either via Wi-Fi or LAN, before printing. See 7.1.3 Printing Setting on page 68 for more information. 3.
Chapter 4 Diagnostics Operations By establishing a data link to the electronic control systems of the vehicle being serviced through the VCI device, the Diagnostics application allows you to retrieve diagnostic information, view live data parameters, and perform active tests. The Diagnostics application can access the electronic control module (ECM) for various vehicle control systems, such as engine, transmission, antilock brake system (ABS), airbag system (SRS) and more. 4.
Diagnostics Operations Establishing Vehicle Communication OBD II Vehicle Connection This type of connection only requires the main cable without any additional adapter. To connect to an OBD II vehicle 1. Connect the main cable’s female adapter to the Vehicle Data Connector on the VCI device, and tighten the captive screws. 2. Connect the cable’s 16-pin male adapter to the vehicle’s DLC, which is generally located under the vehicle dash.
Diagnostics Operations Establishing Vehicle Communication 4.1.2 VCI Connection After the VCI device is properly connected to the vehicle, the Power LED on the VCI device illuminates solid green light, and is ready to establish communication with the MaxiSys display tablet. The Bluetooth Diagnostic Interface supports 2 communication methods with the MaxiSys display tablet: Bluetooth and USB.
Diagnostics Operations Establishing Vehicle Communication 5. When paring is successfully done, the connection status displayed to the right of the device name is shown as Paired. 6. Wait for a few seconds, and the VCI button on the system Navigation bar at the bottom of the screen shall display a green tick icon, indicating the display tablet is connected to the VCI device, and is ready to perform vehicle diagnosis. Refer to 10.1 Bluetooth Pairing on page 80 for additional information.
Diagnostics Operations Getting Started In case of wired connection, check the cable connection between the display tablet and the VCI device. Check if the green LED on the VCI device is illuminated for Bluetooth or USB.
Diagnostics Operations Getting Started Figure 4-1 Sample Vehicle Menu Screen 1. Top Toolbar Buttons 2. Manufacturer Buttons Top toolbar Buttons The operations of the Toolbar buttons at the top of the screen are listed and described in the table below: Table 4-1 Top Toolbar Buttons Name Button Description Home Returns to the MaxiSys Job Menu. VIN Scan Touching this button opens a dropdown list; tap Auto Detect for auto VIN detection; tap Manual Input to enter VIN manually.
Diagnostics Operations Name Vehicle Identification Button Description Europe Displays the European vehicle menu. Asia Displays the Asian vehicle menu. Domestic Displays the Domestic vehicle menu. Search Touching this button opens the virtual keyboard, allowing you to manually enter the specific vehicle make required. Cancel Touching this button exits the search screen, or cancels an operation. Manufacturer Buttons The Manufacturer buttons display the various vehicle logos and the brand names.
Diagnostics Operations Vehicle Identification To perform Auto VIN Scan 1. Tap the Diagnostics application button from the MaxiSys Job Menu. The Vehicle Menu displays. (Figure 4-1) 2. Tap the VIN Scan button on the top toolbar. 3. Select Auto Detect. The tester starts VIN scanning on the vehicle’s ECU. Once the test vehicle is successfully identified, the system will guide you to the Vehicle Diagnostics screen directly. Figure 4-2 Sample Vehicle Diagnostics Screen 4.3.
Diagnostics Operations Vehicle Identification Figure 4-3 Manual VIN Input 5. Tap Done. The vehicle will be identified in a few seconds, and once the matching is successful, the system will guide you to the Vehicle Diagnostics screen directly. (Figure 4-2) 6. Tap Cancel to exit Manual Input. 4.3.3 Manual Vehicle Selection When the vehicle’s VIN is not automatically retrievable through the vehicle's ECU, or the specific VIN is unknown, you can choose to select the vehicle manually.
Diagnostics Operations Vehicle Identification B. Manual Vehicle Entry This mode allows you to manually enter and save specific vehicle information, such as PCM Part Number, Vehicle Calibration Number, or Tear Tag. This function enables direct access to the vehicle's ECM and saves your time of doing step-by-step entry selections. To perform Manual Vehicle Entry - take Ford for example 1. Tap the Diagnostics application button from the MaxiSys Job Menu. The Vehicle Menu displays. (Figure 4-1) 2.
Diagnostics Operations Vehicle Identification Figure 4-5 PCM Part Number Input Screen 7. Tap OK to continue when the input is done. A confirming screen showing the Vehicle Information displays. 8. Check if the vehicle information is correct, and then from the confirming screen, select: 9. a) Yes to continue. b) No to return to the vehicle selection menu. Select Yes and the vehicle diagnostics screen displays.(Figure 4-2) C.
Diagnostics Operations 5. 6. Navigation Check if the vehicle information is correct, and then from the confirming screen, select: a) Yes to continue. b) No to return to the vehicle selection menu. Select Yes and the Vehicle Diagnostics screen displays. (Figure 4-2) 4.3.
Diagnostics Operations Navigation 1. Diagnostics Toolbar 2. Status Information Bar 3. Main Section 4. Functional Buttons Diagnostics Toolbar The Diagnostics toolbar contains a number of buttons that allow you to print or save the displayed data and make other controls. The table below provides a brief description for the operations of the Diagnostics toolbar buttons: Table 4-2 Diagnostics Toolbar Buttons Name Button Description Home Returns to the MaxiSys Job Menu.
Diagnostics Operations Name Button Navigation Description Data Logging Records the communication data and ECU information of the test vehicle. The saved data can be reported and sent to the technical center via the internet. You can go to the Support application to follow up the processing progress, see 12.5 Data Logging on page 89 for detailed information. Send Tapping this button submits the Data Logging report to the technical center via the internet. To perform data printing in Diagnostics 1.
Diagnostics Operations Navigation Status Information Bar The Status Information Bar at the top of the Main Section displays the following items: 1. Menu Title – indicates the menu subject of the Main Section 2. VCI Icon – indicates the communication status between the tablet and the VCI device 3. Battery Icon – indicates the battery status of the VEHICLE Main Section The Main Section of the screen varies depending on the stage of operations.
Diagnostics Operations Main Menu Error Messages Error messages inform you when a system or procedural error has occurred. Examples of possible errors include a disconnected cable or communication interruption due to certain reasons. 4.4.3 Making Selections The Diagnostics application is a menu driven program that presents a series of choices one at a time. As you select from a menu, the next menu in the series displays. Each selection narrows the focus and leads to the desired test.
Diagnostics Operations 4.6 Diagnosis Diagnosis There are two options available when accessing the Diagnosis section: 1. Auto Scan – starts auto scanning for all the available systems on the vehicle 2. Control Units – displays a selection menu of all available control units of the test vehicle Auto Scan The Auto Scan function performs a comprehensive scanning over all the systems on the vehicle’s ECU in order to locate fault systems and retrieve DTCs.
Diagnostics Operations Diagnosis 3. Progress Bar – indicates the test progress Main Section A. List Tab Column 1 - displays the system numbers Column 2 - displays the scanned systems Column 3 - displays the diagnostic marks indicating different conditions of the test result: -!-: Indicates that the scanned system may not support the code reading function, or there is a communication error between the tester and the control system.
Diagnostics Operations Diagnosis Table 4-3 Functional Buttons in Auto Scan Name Description Back Returns to the previous screen or exit Auto Scan. Pause Suspends scanning and changes to show the Continue button. OK Confirms the test result, and continues to the system diagnosis after selecting the required system by tapping the item in the Main Section. Quick Erase Deletes codes. A warning message screen will display to inform you of possible data loss when this function is selected.
Diagnostics Operations Diagnosis The Function Menu options vary slightly by different vehicles. The function menu may include: ECU Information – provides the retrieved ECU information in detail. Selecting opens an information screen. Read Codes – displays detailed information of DTC records retrieved from the vehicle control module. Erase Codes – erases DTC records and other data from the ECM. Live Data – retrieves and displays live data and parameters from the vehicle’s ECU.
Diagnostics Operations Diagnosis 4.6.1 ECU Information This function retrieves and displays the specific information for the tested control unit, including unit type, version numbers and other specifications. The sample ECU Information screen displays as below: Figure 4-9 Sample ECU Information Screen 1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar Buttons on page 29 for detailed descriptions of the operations for each button. 2.
Diagnostics Operations Diagnosis Figure 4-10 Sample Read Codes Screen 1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar Buttons on page 29 for detailed descriptions of the operations for each button. 2. Main Section 3. Code Column – displays the retrieved codes from the vehicle. Status Column – indicates the status of the retrieved codes. Description Column – detailed descriptions for the retrieved codes.
Diagnostics Operations Diagnosis To erase codes 1. Tap Erase Codes from the Function Menu. 2. A warning message displays to inform you of data loss when this function is applied. a) Tap Yes to continue. A confirming screen displays when the operation is successfully done. b) Tap No to exit. 3. Tap ESC on the confirming screen to exit Erase Codes. 4. Check the Read Codes function again to ensure the operation is successful. 4.6.
Diagnostics Operations Diagnosis 1. Diagnostics Toolbar Buttons – tap the drop-down button at the top center of the screen displays the toolbar buttons. See Table 4-2 Diagnostics Toolbar Buttons on page 29 for detailed descriptions of the operations for each button. 2. Main Section a) Check Box - tap the check box at the left side of the parameter name to make selection of an item. Tap the check box again to deselect the item.
Diagnostics Operations Diagnosis Waveform Graph Mode – displays the parameters in waveform graphs When displaying this mode, three control buttons will appear on the right side of the parameter item, allowing you to manipulate the display status. Text Button – resumes Text Display Mode Scale Button – changes the scale values, which are displayed below the waveform graph. There are 4 scales available: x1, x2, x4 and x8.
Diagnostics Operations 4. Diagnosis Functional Buttons The operations of all the available functional buttons on Live Data screen are described below: Back – returns you to the previous screen or exit the function. Record – starts recording the retrieved live data; the recorded data is then stored as a video clip in the Data Manager application for future reviews.
Diagnostics Operations Diagnosis Setting – tapping this button opens a setting screen, which allows you to set the trigger mode, recording duration, and various threshold values for data recording, and make other controls. Figure 4-12 Sample Setting Mode in Live Data There are four navigation buttons on top of the Setting mode screen. Range Button – displays the configuration screen on which you can set the threshold values, an upper limit and a lower limit, for triggering the buzzer alarm.
Diagnostics Operations Diagnosis 3. Select a parameter item on the left column, or enter the item name in the Search bar. 4. Tap on the right side of the MIN button, and enter the required minimum value. 5. Tap on the right side of the MAX button, and enter the required maximum value. 6. Tap the ON/OFF button on the right side of the Buzzer Alarm button to turn it on or off. 7. Tap Done to save the setting and return to the Live Data screen; or tap Cancel to exit without saving.
Diagnostics Operations Diagnosis To perform setting for live data record 1. Tap the Setting functional button at the bottom of the Live Data screen. 2. Tap the Record navigation button. 3. Tap the ○ > button on the right of Trigger Type bar and select the required trigger mode. 4. Tap the ○ > button on the right of Duration bar and select a length of time. 5.
Diagnostics Operations Diagnosis Figure 4-13 Sample Active Test Screen The functional buttons at the lower right corner of the Active Test screen manipulate the test signals. The operational instructions are displayed on the main section of the test screen. Simply follow the on-screen instructions and make appropriate selections to complete the tests. Each time when an operation is successfully executed, message such as “Command Finished”, “Activation Successful”, or something similar displays.
Diagnostics Operations Diagnosis 3. The third part displays the current conditions of the vehicle control module being learned for comparison to the preconditions suggested by the second part. If the current condition of the control module is out of the suggested limit value, you must adjust the vehicle condition to meet the requirement. 4. The last part displays the instruction of how to use the functional button at the lower right corner of the screen to manipulate the teach-in operations.
Diagnostics Operations 4.7 Service Service The Service section is specially designed to provide you quick access to the vehicle systems for various scheduled service and maintenance performances. The typical service operation screen is a series of menu driven executive commands.
Diagnostics Operations Generic OBD II Operations ABS/SRS Services This function allows you to perform various bi-directional tests to check the operating conditions of both the Anti-lock Braking System and the Supplemental Restraint System, such as Automated Bleeding, Pump Motor Test, and checking Module information, etc.
Diagnostics Operations 3. Generic OBD II Operations Auto Scan – When this option is selected the diagnostic tool attempts to establish communication using each protocol in order to determine which one the vehicle is broadcasting on. Protocol – When this option is selected the screen opens a submenu of various protocols. A communication protocol is a standardized way of data communication between an ECM and a diagnostic tool. Global OBD may use several different communication protocols.
Diagnostics Operations Generic OBD II Operations Component Test Vehicle Information Vehicle Status NOTE: Some functions are supported only on certain vehicle makes. 4.8.2 Function Descriptions This section describes the various functions of each diagnostic option: DTC & FFD When this function is selected, the screen displays a list of Stored Codes and Pending Codes.
Diagnostics Operations Generic OBD II Operations Pending Codes These are codes whose setting conditions were met during the last drive cycle, but need to be met on two or more consecutive drive cycles before the DTC actually sets. The intended use of this service is to assist the service technician after a vehicle repair and after clearing diagnostic information, by reporting test results after a single driving cycle.
Diagnostics Operations Generic OBD II Operations This Driving Cycle – displays the status of monitors since the beginning of the current drive cycle. Live Data This function displays the real time PID data from ECU. Displayed data includes analog inputs and outputs, digital inputs and outputs, and system status information broadcast on the vehicle data stream. Live data can be displayed in various modes, see 4.6.4 Live Data on page 39 for detailed information.
Diagnostics Operations 4.9 Exiting Diagnostics Exiting Diagnostics The Diagnostics application remains open as long as there is an active communication with the vehicle. You must exit the diagnostics operation interface to stop all communications with the vehicle before closing the Diagnostics application. NOTE: Damage to the vehicle electronic control module (ECM) may occur if communication is disrupted.
Chapter 5 Data Manager Operations The Data Manager application is used to store, print, and review the saved files. Most operations are controlled through the toolbar. Selecting the Data Manager application opens the file system menu. Different file types are sorted separately under different options, there are six types of information files to be viewed or played back. Figure 5-1 Sample Data Manager Main Screen 5.
Data Manager Operations Operations Figure 5-2 Sample Image Database Screen 1. Toolbar Buttons – used to edit, print and delete the image files. See Table 5-1 Toolbar Buttons in JPG Database on page 56 for detailed information. 2. Main Section – displays the stored images. Table 5-1 Toolbar Buttons in JPG Database Name Button Description Back Returns to the previous screen. Enter Edit Touching this button shows the editing toolbar to print, delete or view image information.
Data Manager Operations Operations To edit image information 1. Select Data Manager application from the MaxiSys Job Menu. 2. Select Image to access the JPG database. 3. Select an image to display it in full screen. 4. Tapping the screen once displays the editing toolbar. 5. Tap the Info button to open a window displaying the image information. 6. Tap the Edit button on the top right corner of the window. The editing screen displays. 7.
Data Manager Operations Operations 5.1.3 Review Data The Review Data section allows you to playback the recorded data frames of live data streams. On the Review Data main screen, select a record file to playback. Figure 5-3 Sample Data Playback Screen 1. Drop-down Toolbar – tap the button at the top center of the screen to open the Drop-down Toolbar 2. Main Section – displays the recorded data frames 3.
Chapter 6 MaxiFix Operations The MaxiFix application launches the on-line troubleshooter database, which not only provides you virtually all common diagnostic trouble code (DTC) database for most vehicles, but also serves as a forum allowing you to network with other MaxiSys users, and gives you access to a vast database of repair and diagnostic tips along with proven filed fixes.
MaxiFix Operations Navigation The MaxiFix interface has 3 main areas: 1. Header Bar – located across the top of the page, is used to select vehicles and perform keyword searches. 2. Navigation Bar – located along the left-hand side of the page is used to access the main features of MaxiFix. 3. Main Screen – The center portion of the page presents content based on the vehicle attributes and keywords selected. The main screen also has tabs that allow you to switch between functions.
MaxiFix Operations Navigation 6.1.1 Terminology MaxiFix Tip MaxiFix Tips are concise and complete descriptions of a real fix for a particular vehicle repair issue. A MaxiFix Tip is a combination of proven fixes and vehicle specific data we have collected and analyzed into an all-in-one information source to help you fix vehicle problems quickly and easily. On MaxiFix you can search for Tips or enter your own Tip to help other community members resolve vehicle issues.
MaxiFix Operations 6.2 Operations Operations The Navigation Bar is on the left side of the screen. Buttons on the Navigation Bar launch the main sections of MaxiFix. Available Navigation Bar selections include: Home – shows the recently viewed questions and fixes, along with the Leaderboard. Your Cloud – shows all your posts including Questions and Tips in the community, and allows you to ask a question and enter a tip.
MaxiFix Operations Operations Points System 1 point is awarded for answering a question. 5 points are awarded if your answer is rated as “Good Answer” by the MaxiFix community member who asked the question. 10 points are awarded if your answer is rated as the “Best Answer” by the MaxiFix community member who asked the question. 6.2.2 Your Cloud Your Cloud, the second option on the Navigation Bar along the left side of the screen, opens your personal MaxiFix page.
MaxiFix Operations Operations Symptoms – this is where you describe how the vehicle is behaving. Diagnostics Steps Performed/Parts Replaced – include any previous diagnostic tests that you performed, including the results of the tests. Also list any parts that were replaced during previous diagnostic work. Your Question – ask a clear and concise question that you want to ask the community. Be sure to be descriptive and concise when asking your question. 4.
MaxiFix Operations Operations Create a Tip If you have a new fix to a specific vehicle problem please share! Create a MaxiFix community Tip to share your expertise with other technicians in the MaxiFix community. A MaxiFix community Tip is a short yet complete description of the repair for a particular vehicle problem. To ceate a new MaxiFix Tip 1. Select Your Cloud from the Navigation Bar. 2.
MaxiFix Operations Operations Real Fixes – presents a list of Tips that have been gathered from actual shop repair orders and are presented in an easy to understand Complaint, Cause, Correction format. 6.2.4 Q&A Q&A, the fourth option on the Navigation Bar along the left side of the screen, presents the latest updated questions and tips in MaxiFix community. There are two tabs available to look up: Latest Questions – displays a list of latest posted questions.
Chapter 7 Settings Operations Selecting Settings application opens a setup interface, on which you can adjust default setting and view information about the MaxiSys system. There are seven options available for the MaxiSys system settings: Unit Language Printing Setting Push Message About System Settings 7.1 Operations This section describes the operation procedures for the settings. 7.1.1 Unit This option allows you to adjust the measurement unit for the diagnostic system.
Settings Operations Operations To adjust the language setting 1. Tap the Settings application on the MaxiSys Job Menu. 2. Tap the Language option on the left column. 3. Select the required language. A tick icon will display to the right of the selected language. 4. Tap the Home button on the top left corner to return to the MaxiSys Job Menu. Or select another setting option for the system setup. 7.1.
Settings Operations Operations To enable the Push Message function 1. Tap the Settings application on the MaxiSys Job Menu. 2. Tap the Push Message option on the left column. 3. Tap the ON/OFF button to enable or disable the Push Message function. If the function is enabled the button turns blue, or if disabled the button turns gray. 4. Tap the Home button on the top left corner to return to the MaxiSys Job Menu. Or select another setting option for the system setup.
Chapter 8 Shop Manager Operations The Shop Manager application helps you to manage the workshop information, customer information records, and keep test vehicle history records, which can be a great assist in dealing with daily workshop business and improves customer service.
Shop Manager Operations Name Button Vehicle History Description History Notes Touching this button opens a note form, which allows you to create audio record, attach picture or video, or edit text notes, etc. Vehicle History Touching this button opens the Vehicle History screen which displays the correlated test vehicle records. Done Complete editing and save the file. 8.
Shop Manager Operations Vehicle History To activate a test session for the recorded vehicle 1. Tap the Shop Manager application on the MaxiSys Job Menu. 2. Select Vehicle History 3. Tap the Diagnostics button at the bottom of the thumbnail of a vehicle record item. Or, 4. Select a vehicle record item by tapping the thumbnail. 5. A Historical Test record sheet displays, check the recorded information of the recorded test vehicle, and tap the Diagnostics button on the upper right corner. 6.
Shop Manager Operations Workshop Information To edit the Historical Test record sheet 1. Tap the Shop Manager application on the MaxiSys Job Menu. 2. Select Vehicle History. 3. Select the specific vehicle history record thumbnail from the main section. The Historical Test record sheet displays. 4. Tap the Edit button to start editing. 5. Tap on each item to input the corresponding information or add attaching files or images.
Shop Manager Operations Customer Manager Figure 8-3 Sample Workshop Information Sheet 8.3 To edit the Workshop Information sheet 1. Tap the Shop Manager application on the MaxiSys Job Menu. 2. Select Workshop Information. 3. Tap the Edit button on the top toolbar. 4. Tap on each field to input the appropriate information. 5. Tap Done to save the updated workshop information sheet, or tap Cancel to exit without saving.
Shop Manager Operations 4. Customer Manager Tap the □ + photo frame beside the Name chart to add a photo. A sub menu displays, select Take Photo to take a new photo for the account, or select Choose Photo to choose from the existing files. 5. Some customers may have more than one vehicle for service; you can always add new vehicle information to the account to be correlated. Tap Add New Vehicle Information, and then fill in the vehicle information. Tap the ○ x button to cancel adding. 6.
Shop Manager Operations Customer Manager 8.3.1 History Notes The History Notes function allows you to add audio and video records, text notes and photos, to keep multi-media work logs for the associated customer account, which can be very helpful when dealing with repeat customers. Keeping notes for each vehicle serviced for each customer will keep you always on track and well organized in business. To access History Notes 1. Tap the Shop Manager application on the MaxiSys Job Menu. 2.
Shop Manager Operations Customer Manager Table 8-2 Function Buttons in History Notes Name Button Description Back Returns to the previous screen. Delete Touching this button deletes the selected note. Search Quickly locates the required note by entering the note title. Cancel Touching this button to cancel edit or file search. Edit Touching this button opens an edit window allowing you to edit notes and attach files. Add Notes Touching this button to add new note in History Notes.
Chapter 9 Update Operations The internal programming of the MaxiSys Diagnostic System, known as the firmware, can be updated using the Update application. Firmware updates increase the MaxiSys applications’ capabilities, typically by adding new tests, new models, or enhanced applications to the database. The display device automatically searches for available updates for all of the Maxisys components when it is connected to the internet.
Update Operations 3. Operations Main Section Left Column – displays vehicle logos and update firmware version information; tap the About button displays a function list in PDF showing more details about the firmware Middle Column – displays a brief introduction about the new changes to the firmware operation or capabilities. Tap ○ i button to open an information screen to view more details, and tap the dim area around to close the window.
VCI Manager Operations Chapter 10 This application allows you to pair up the MaxiSys Display Tablet with the VCI device the Bluetooth Diagnostic Interface, and to check the communication status. Figure 10-1 Sample VCI Manager Screen 1. Connection Mode Bluetooth Paring – when paired to a Bluetooth device, the connection state displays as Paired; otherwise it displays as Unpaired. 2.
VCI Manager Operations Bluetooth Pairing To pair the VCI device with the Display Tablet 1. Power on the MaxiSys Display Tablet. 2. Connect the 26-pin end of the data cable to the J2534 ECU Programming Device’s vehicle data connector. 3. Connect the 16-pin end of the data cable to the vehicle data link connector (DLC). 4. Tap the VCI Manager application on the MaxiSys Job Menu of the display tablet. 5. Select Bluetooth from the connection mode list. 6.
Chapter 11 Remote Desk Operations The Remote Desk application launches the TeamViewer Quick Support program, which is a simple, fast and secure remote control interface. You can use the application to receive ad-hoc remote support from Autel’s support centre, colleagues, or friends, by allowing them to control your MaxiSys tablet on their PC via the TeamViewer software. 11.
Remote Desk Operations Operations To receive remote support from a partner 1. Power on the MaxiSys Display Tablet. 2. Tap the Remote Desk application on the MaxiSys Job Menu. The TeamViewer interface displays and the device ID is generated and shown. 3. Your partner must install the Remote Control software to his/her computer by downloading the TeamViewer full version program online (http://www.teamviewer.
Chapter 12 Support Operations This application launches the Support platform which synchronizes Autel’s on-line service base station with the MaxiSys display tablet. In order to synchronize the device to your on-line account, you need to register the product through the Internet when you use it for the first time.
Support Operations Support Screen Layout 12.2 Support Screen Layout The Support application interface is navigated by 4 simple buttons on the top navigation bar, operation of each is described below in turn from left to right: Home Button – returns to the MaxiSys Job Menu. Back – returns to the previous screen, each press takes you back one step. Forward – each press moves forward one screen until you’ve reached the last screen visited. Refresh – reload and update the screen.
Support Operations My Account 12.3 My Account The My Account screen displays the comprehensive information of the user and the product, which is synchronized with the on-line registered account, including User Info, Device Info, Update Info and Service Info. Personal Info The User Info and Device Info are both included under the Personal Info section.
Support Operations User Complaint Screen Layout Figure 12-2 Sample Complaint Screen The User Complaint screen consists of two parts. 1. 2. Option Bar Period Filter – displays only the complaint records within the defined period on the list Status Filter – displays the corresponding complaint records according to the selected case status New Complaint Button – starts a new complaint case.
Support Operations User Complaint Waiting Customer Reply – indicates the complaint has been replied by the service personnel, and requires feedback from the customer Closed – indicates the complaint case has been processed, solved, and ended To view the detailed complaint session, tap the ○ > button on the right side of the case item. To establish a new complaint session 1. Register the product online. 2. Tap the Support application on the MaxiSys Job Menu.
Support Operations Data Logging 3. Tap Complaint on the Main Menu. 4. Select an existing complaint case item on the record list by tapping the ○ > button on its right side. The screen displays the complaint session details. 5. Tap the Post Reply button on the upper right side after viewing, to make a reply. An edit screen displays. 6. Input the content in the input field, and if necessary, upload an attaching file. 7. Tap Submit to post the reply. 8.
Support Operations Communities To make a reply in a Data Logging session 1. Tap on the Sent tag to view a list of submitted data loggings. 2. Select a specific item to view the latest update of the processing progress. 3. Tap on the input field at the bottom of the screen, and enter the texts. Or tap the Audio button to record a voice message, or camera button to take a picture. 4. Tap Send to deliver your message to the technical center. 12.
Support Operations Communities 2. Select a desired group according to the subject you are about to discuss. For example, if you are going to ask a question about the MaxiSys tablet, tap MaxiSys to start a discussion. 3. Enter your topic and the discussion content in the appropriate input field. 4. Select a category or edit tags for the discussed post. This will help other members with similar interest to find your post. 5. Tap OK to submit the post. To join and reply to a discussion post 1.
Support Operations Training Channels Figure 12-5 Sample User Profile Screen Profile – displays the user’s personal information and member status. The Related links allow you to check the Top Users (ranked according to their points and levels) in the communities, as well as to find out other online users. Avatar – allows you to select an image to set as your personal Avatar to be displayed in the communities. Stuff – displays all the discussions you’ve posted at various forums in a list. 12.
Support Operations FAQ Database 12.8 FAQ Database The FAQ section provides you comprehensive and abundant references for all kinds of questions frequently asked and answered about the use of Autel’s online member account, and shopping and payment procedures. Account – displays questions and answers about the use of Autel’s online user account. Shopping & Payment – displays questions and answers about online product purchase and payment methods or procedures.
Chapter 13 Training Operations The Training application provides and allows you to play various tutorial videos stored on the device. The stored training materials mainly consists of product usage tutorials and vehicle diagnostic training videos, all produced by top-notch technicians and product experts. The application also allows you to download or watch more associated videos online, by providing quick links to Autel’s online video database. Figure 13-1 Sample Training Application Screen 1.
Training Operations Operations To play a video 1. Tap the Support application on the MaxiSys Job Menu. The Training application screen displays. 2. Select a video file from the main section. 3. Tap the Play button on the left side. 4. Select a Player from the popup window if necessary. Now you can watch the video, it is played in full screen mode.
Chapter 14 Quick Link Operations The Quick Link application provides you with convenient access to Autel’s official website and many other well-known sites in automotive service, which offers you abundant information and resources, such as technical help, knowledge base, forums, training, and expertise consultations, etc. Figure 14-1 Sample Quick Link Screen To open a quick link 1. Tap the Quick Link application on the MaxiSys Job Menu. The Quick Link application screen displays. 2.
Chapter 15 Digital Inspection Operations The Digital Inspection application configures the MaxiSys Diagnostic Device to operate as a digital video scope by simply connecting the tablet to an additional Imager Head Cable. This function allows you to examine difficult-to-reach areas normally hidden from sight, with the ability to record digital still images and videos, which offers you an economical solution to inspect machinery, facilities, and infrastructure in a safe and quick way.
Digital Inspection Operations Additional Accessories 15.1 Additional Accessories The Imager head Cable and its fittings are the additional accessories. Both sizes (8.5 mm and 5.5 mm) of the imager head are optional and available for purchase along with the standard MaxiSys tool kit. Figure 15-1 Imager Head Cable Imager Head Cable – connects to the display tablet when performing Digital Inspections for image and video viewing Figure 15-2 8.5mm Imager Head Accessories 1.
Digital Inspection Operations Additional Accessories Accessory Assembly For 8.5mm Imager Head The three accessories, including the Magnet, Hook, and Mirror (Figure 15-2), can be attached to the Imager Head with the same manner described below: 1. Hold the accessory and the imager head. 2. Slip the end of the accessory over the imager head and then fix the accessory. For 5.
Digital Inspection Operations 2. Operations Screw the thread part of the accessory over the imager head to fix the accessory. 15.2 Operations Before performing the Digital Inspection application, the Imager Head Cable must be connected to the MaxiSys display tablet through the USB port. Install the correct imager head accessories for use in the appropriate application. NOTE: When in operation, the imager head cable can be bent into a certain shape. This may help you operate the cable into confined areas.
Digital Inspection Operations Operations 8. Tap on the selected image and the edit toolbar instantly displays. 9. Tap the appropriate button to share, delete, or edit the image. 10. Tap the Back or Home button on the Navigation bar at the bottom of the screen to exit the Digital Inspection application. To record a video using the Digital Inspection application 1. Connect the Imager Head Cable to the USB port on the top side of the MaxiSys Display Tablet. 2.
Chapter 16 Maintenance and Service To ensure that the MaxiSys diagnostic tablet and the combined VCI unit perform at their optimum level, we advise that the product maintenance instructions covered in this section is read and followed. 16.1 Maintenance Instructions The following shows how to maintain your devices, together with precautions to take. Use a soft cloth and alcohol or a mild window cleaner to clean the touch screen of the tablet.
Maintenance and Service Troubleshooting Checklist 16.2 Troubleshooting Checklist A. B. When the display tablet does not work properly: Make sure the tablet has been registered online. Make sure the system software and diagnostic application software are properly updated. Make sure the tablet is connected to the Internet. Check all cables, connections, and indicators to see if the signal is being received. When battery life is shorter than usual: C.
Maintenance and Service About Battery Usage Do not use a damaged battery charger. Do not disassemble or open crush, bend or deform, puncture or shred. Do not modify or remanufacture, attempt to insert foreign objects into the battery, expose to fire, explosion or other hazard. Make sure to use the charger and USB cables only that come together in the package. If you use the other charger and USB cables, you might incur malfunction or failure of the device.
Maintenance and Service Service Procedures Call 1-855-288-3587/1-855-AUTELUS 0086-755-86147779 (China). Contact the local distributer or agent. Visit our website http://pro.auteltech.com or http://www.auteltech.com. (North America), or Repair Service If it becomes necessary to return your device for repair, please download the repair service form from http://www.auteltech.com, and fill in the form.
Chapter 17 Compliance Information FCC Compliance FCC ID: WQ8MAXISYSMY905 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Chapter 18 Warranty 12-Month Limited Warranty Autel Intelligent Technology Co.
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