User Manual

Table Of Contents
Support Operations User Complaint
94
12.2 Support Screen Layout
The Support application interface is navigated by 4 simple buttons on the top
navigation bar, operation of each is described below in turn from left to right:
Home Button returns to the MaxiSys Job Menu.
Back returns to the previous screen, each press takes you one step
backwards.
Forward each press moves forward one screen until youve reached
the last screen visited.
Refresh reloads and updates the screen.
Figure 12-1 Sample Support Application Screen
The main section of the Support screen is divided into two sections. The
narrow column on the left is the main menu; selecting one subject from the
main menu displays the corresponding functional interface on the right.
12.3 My Account
The My Account screen displays the comprehensive information of the user
and the product, which is synchronized with the on-line registered account,
including User Info, Device Info, Update Info and Service Info.
Personal Info
The User Info and Device Info are both included under the Personal Info