User manual

60
IMPORTANT
• The update takes about 15 minutes. During the update process, don’t turn
off the aircraft or the remote control, start the motors, or remove your SD
card from the camera.
• After upgrading, the remote control may be disconnected from the aircraft.
If you need to pair them again, see section 3.2.4.
5.2 Troubleshooting Tips
Q1. If the aircraft indicates a failure during self-check (Rear LED Indicators
will turn solid red):
• A hardware problem has been detected. Please contact Autel Robotics
customer support here:
www.auteldrones.com/contact-us/
Q2. If the motors fail to start up, verify the following:
•
The remote control and the aircraft are paired.
•
The remote control is calibrated correctly.
•
The aircraft battery is fully charged.
•
The compass is calibrated correctly.
• GPS is available (if Novice Mode is activated).
Q3. If takeoff fails after starting motors, verify the following:
• The aircraft is not in a no-fly zone.
• The aircraft is on a flat, level surface
Q4. If flight time is unexpectedly short:
• The most common cause of reduced flight time is a low environmental
temperature.
Q5. If the aircraft does not respond to the remote control during the pairing
process:
• Verify that there are no metal objects, mobile devices or other remote controls
nearby.
Q6. If Video Link fails or disconnects frequently:
• Verify that both the aircraft and the remote control are free from sources of
magnetic or signal interference.
Q7. If the camera powers off while recording video: