User manual
Table Of Contents
49
5.4 Warranty
For users who purchase the products from authorized retailers, Autel Robotics
guarantees that in normal use, the Autel Robotics product you buy is free from
defects in material or workmanship. The warranty period for this product starts on
the day you receive the product. If you cannot provide valid proof of purchase, such
as a purchase invoice, the warranty start date will be defined as 90 days after the
delivery date printed on the device or by Autel Robotics.
Important
For the detailed after-sales policy, visit the official website of Autel Robotics:
www.autelrobotics.com/page/policy.
5.5 Customer Service
This section includes information on technical support, maintenance service, and
application for replacement and spare parts.
5.5.1 Technical Support
If you have any problems or questions regarding our product, contact Autel
Robotics' customer support:
Tel: (844) 692-8835
Email address: support@autelrobotics.com / support.eu@autelrobotics.com
Website: www.autelrobotics.com
5.5.2 Maintenance Service
If you want to send your device for maintenance, please email
after-sale@autelrobotics.com for customer support.
Note
All content of the product may be deleted during maintenance. We recommend
that you create a backup copy of the data in the product before delivering the
product for warranty service.