User manual

47
5.2 Troubleshooting
Question 1: An error is found when the aircraft performs the self-check
(the LED indicator at the tail of the aircraft glows solid red).
 This is a hardware issue. Please contact Autel Robotics' customer support:
www.autelrobotics.com/page/contact.
Question 2: If the motor cannot start, check the following:
 Check whether the remote controller is paired with the aircraft.
 Check whether the remote controller is correctly calibrated.
 Check whether the aircraft is fully charged.
 Check whether the compass is correctly calibrated.
 Check whether the GPS is available (when you enable the beginner mode).
Question 3: If the aircraft cannot take off after you start the motor, check the
following:
 Check whether the aircraft is in a No Fly Zone.
 Check whether the aircraft is placed on a flat surface.
Question 4: Why is the flight time shortened?
 The common causes are low temperature and wind speed.
Question 5: There is no response from the remote controller when pairing it with the
aircraft.
 Check whether there is a metal object, mobile device or another remote
controller near.
Question 6: The video link fault occurs or is interrupted often.
 Check whether there is any magnetic or signal interference source near the
aircraft and remote controller.
Question 7: The camera automatically turns off during recording.
 Do not pull out the micro SD card from the camera. Restart the camera and wait
for the video file to be stored as much as possible.
Question 8: The video link is interrupted when the aircraft is not out of your sight.
 Enable auto-return and let the aircraft return to the home point.
Question 9: What precautions should I follow when using the omnidirectional
binocular vision sensing system?
 Ensure that 12 cameras are clean without being blocked before the flight.
"Omnidirectional" means that the system can sense objects in six directions,
including front, rear, left, right, up, and down.
 A blind zone of 30° degrees exists in the four diagonal directions of the aircraft.
Pay attention to the surrounding environment and safety prompt messages of
the app.