Owner's Manual

6.4.2 Maintenance service
If you want to send in your equipment for repair, please mail to [e-mail] or
call Autel Robotics’ customer support: [phone].
You should be prepared with the following information:

Name
 Email
 Mailing address

Phone number
 Product name
 Complete problem description and photo
 For warranty: provide the proof of purchase
 For non-warranty: provide the preferred payment mode
The customer support personnel of Autel Robotic will evaluate the problem and give a reply
within 2 days.
Remark
 All contents of the product may be deleted during maintenance. You are advisable to
create a backup copy for the product before delivering it for warranty service.