User's Manual

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13 Support
This application launches the Support platform which synchronizes Autel’s on-line
service base station with the MaxiSys display tablet. In order to synchronize the device
to your on-line account, you need to register the product through the Internet when you
use it for the first time. The Support application is connected to Autel’s service channel
and on-line communities which provides the quickest way for problem solutions,
allowing you to submit complaints or sent help requests to obtain direct services and
supports.
Product Registration
In order to get access to the Support platform and obtain update and other services
from Autel, you are required to register the MaxiSys Diagnostic Device the first time you
use it.
 To register the diagnostic device
1. Visit the website: http://pro.autel.com.
2. If you already have and Autel account, Sing In with your account ID and
password.
3. If you are a new member to Autel, click on the Create Autel ID button on the
left side to create an ID.
4. Enter the required information in the input fields, and click Get Verification
Code button to get the verification code for email validation.
5. The online system will automatically send a verification code to the registered
email address. Input the code in the Verification field and fill in the other input
fields, read through Autel’s Terms and Conditions and click on Agree, and
then click Create Autel ID at the bottom. A product registration screen will
display.
6. The device’s serial number and password is located in the About section of the
Settings application on the tablet.
7. Select your product model, enter the product serial number and password on
the Product Registration screen, and click Submit to complete the registration
procedure.