User's Manual

Chapter 6 Maintenance and Services
38
6.2 Troubleshooting Checklist
A. When you cannot turn on the camera:
 Make sure the battery is properly inserted in the camera.
 Make sure the battery has enough power to turn on the
camera.
B. When the camera does not work properly:
 Check if your SD card is compatible with the X-Memo
camera.
 Make sure your SD card has been formatted before
inserting in the camera.
C. When you cannot transfer the files to PC:
 Make sure the connection between the X-Memo camera
and your PC is established.
 Check if the USB cable is usable.
 Make sure your SD card is properly inserted into the SD
card slot.
 Make sure the files in SD card can be recognized by
your PC.
D. When you are unable to charge the camera:
 Make sure the battery is properly installed in the
camera.