Owner manual

www.austin-hughes.comUM-IGM-03-Q314V1
P.67
InfraGuard Manager - IGM-03
Part IX. FAQ
1. What is InfraGuard Manger – IGM-03 ?
InfraGuard Manager IGM-03 is a FREE environmental sensor management software to monitor up to 30 Master
IP Groups remotely ( max. 16 EC box levels in each Master IP Group ), total 480 EC boxes. Each EC box can
connect a variety of sensors to provide an environmental monitoring solution to secure high levels of data center
operational stability and exibility.
To enhance the functionality, up to 1920 x kWh PDU / Fan Unit can be monitored through IGM-03 GUI as well.
2. What OS platform does IGM-03 support ?
MS Windows XP Professional with SP3 ( 32 bit, English edition only )
MS Windows 7 Professional with SP1 ( 32 & 64 bit, English edition only )
MS Windows 7 Ultimate with SP1 ( 32 & 64 bit, English edition only )
MS Windows 8 Professional with SP3 ( 32 & 64 bit, English edition only )
MS Windows Server 2003 R2 Standard edition with SP2 ( 32 & 64 bit, English edition only )
MS Windows Server 2008 Standard edition with SP2 ( 32 & 64 bit, English edition only )
MS Windows Server 2008 R2 Standard edition with SP1
Ensure users login to the management PC as a member of “ Administrators “ group before IGM-03
installation and execution
3. Why user cannot login to the management PC remotely ?
Make sure the port for web server is added in the rewall setting and the services of web server is started in the
management PC
4. Which database does IGM-03 support ?
PostgreSQL
5. What is the PostgreSQL default password for IGM-03 ?
1qaz2WSX
6. How can I receive alarm email and get full log report ?
Make sure IGM-03 is executed and the alarm server is enabled and congured properly
7. What is the default user name and password of IGM-03 ?
Default user name “ admin “ and password “ 00000000
8. What is the command password of IGM-03 ?
Each Master IP group has its command password. It will be requested for any device conguration and control
connected to the EC Box. The administrator can set different password for each Master IP group or all Master
IP groups use the same command password.