Installation guide

Troubleshooting
4-6 PCI-SB StarFabric PCI Interface Card Installation Guide
If you are unable to correct a problem after completing the troubleshooting
procedures, contact Aurora Technologies at 508 588-6110, or sup-
[e-mail].
5 The PCI-SB card is
not visible after exe-
cuting the lspci
command in Linux
or sysdef in Solaris.
There is a cable problem, the card is not seated properly,
or it is configured incorrectly.
• Make sure the card is fully seated in the expansion
slot.
• Check the DIP switches to make sure the card is con-
figured correctly for Bridge_Enabled operation.
• Make sure the cable’s RJ-45 plugs are fully inserted
in the RJ-45 jacks.
• Check cabling to make sure you are using standard
CAT5 straight-thru shielded cables.
• Reboot remote device; then reboot local device.
6 LEDs are Off. There is a power problem or links are unsynchronized
and no traffic is enabled.
• Make sure the local device is plugged into an electri-
cal outlet and powered On.
• Make sure the card is fully seated in the expansion
slot.
• Reboot remote device; then reboot local device.
7 Bridge is disabled or
not functioning.
The DIP switches are incorrectly configured for bridge
operation.
• Make sure the DIP switches are configured correctly
for the Bridge or Lead operation as shown in Figure
19 on page 3-6.
• Make sure the card is set for Bridge_Enabled, not
Gateway operation.
TABLE 5. Troubleshooting Procedures
Step If this happens... Do this: