Installation guide

PCI-SB StarFabric PCI Interface Card Installation Guide 4-5
Troubleshooting the PCI-SB Card
3 One row of LEDs is
flashing and the
other row of LEDs
remains on or solid.
Only one serial port link is transmitting and receiving
data traffic. The serial port with the flashing LEDs is syn-
chronized, but unable to transmit or receive data.
• Make sure the RJ-45 shielded cable plugs are
securely attached on the ports with the flashing LEDs.
• Make sure you used straight-thru shielded cables to
connect the PCI-SB card to remote devices. Do not
use cross-over cables to connect the devices.
• Swap the cable on the unsynchronized link with the
cable from the working link to make sure the cable is
operational.
• Reboot remote device; then reboot local device.
4 The PCI-SB card is
not visible in the list
of devices in Win-
dows Device Man-
ager
There is a cable problem, the card is not seated properly,
or it is configured incorrectly.
• Make sure the card is fully seated in the expansion
slot.
• Check the DIP switches to make sure the card is con-
figured correctly for Bridge_Enabled operation.
• Make sure the cable’s RJ-45 plugs are fully inserted
in the RJ-45 jacks.
• Check cabling to make sure you are using standard
CAT5 straight-thru shielded cables. Do not use cross-
over cables.
• Reboot remote device; then reboot local device.
TABLE 5. Troubleshooting Procedures
Step If this happens... Do this: