Technical data

544 COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11
Service and Maintenance
Service Data
Recording the D-Channel Log
Service Data
If the PBX ever displays a malfunction, various reports can be recorded. These reports can
then be forwarded to technical departments (Service, Development) to help find the cause of
the malfunction.
Recording the D-Channel Log
To make control and administrative information about the connections on the PBX, e.g., visible,
a D-channel log is started. The type of error and perhaps the cause can be determined by
looking at the list of transmitted information.
The recording can be made as follows:
• Using the PC application called D-Channel Decoder
Requirements:
– The PC application D-Channel Decoder installed from the Auerswald Mega Disk
1. Start the PC application D-Channel Decoder.
2. Click Start.
An interface selection dialog opens.
3. In the Interface list field, select the IP option.
4. In the IP address entry field, enter the IP address of the PBX.
Note: Any possibly existing port must be omitted when the IP address is
entered.
5. Click OK.
The report log is displayed.