Technical data

COMpact 3000 analog/ISDN/VoIP - Firmware Version 4.0 - Version of the Manual 03 02/11 109
Telephoning
Query Calls
Initiating a Query Call
Query Calls
During a query call, you are talking with one subscriber while your previous communication
partner is on hold on the PBX in the background listening to hold music.
A query call is initiated either by calling a query call subscriber, using pickup during a call, or
by accepting a call signalled by call waiting.
Initiating a Query Call
Requirements:
– For a query call with two external communication partners: two external call channels, as a
minimum
During a call, proceed as described in the following.
1. Press the Flash key (when using a telephone with DTMF dialling) or the Query key
(when using an ISDN telephone).
2. Enter a telephone number. The following entries are possible:
The subscriber is called.
Note:
After pressing the Flash key (when using a telephone with DTMF dialling)
or the Query key (for ISDN telephones), you can also initiate other call types
(e. g. private calls), an InterCom announcement, or a pickup.
You can also use this function on analog telephones, where it can be
performed via the T-Net function key/menu (see manual for the telephone).
On ISDN and system phones, this function – if available – is performed via
an existing function key or via the menu (see manual for the telephone).
** and internal telephone number of the individual telephone (If you do not
use a direct exchange line access, omit the **.)
** and internal telephone number of the line group (If you do not use a
direct exchange line access, omit the **.)
External telephone number (If you do not use a direct exchange line access,
dial the exchange line access number before dialling the telephone number.)
** and short code number (If you do not use a direct exchange line access,
omit the **.)