Commissioning Instructions VoIP System Telephone and Answering Machine COMfortel쏐 VoIP 2500 AB COMfortel쏐 Voicemail
Symbols Used This symbol warns of personal injury, for example, caused by hazardous electrical voltage. This symbol warns of damage to property. Definition of Terms/Glossary Firmware Operating software on the telephone or PBX that is stored in the device itself. The device cannot function without firmware. Firmware update The process of updating the firmware to resolve problems and integrate new features.
Table of Contents Table of Contents Symbols Used ....................................................................................................................... 2 Definition of Terms/Glossary................................................................................................. 2 Information about the Accompanying Instructions ................................................................ 2 Important Information...........................................................................
Important Information Important Information This section includes necessary information for operating the devices safely. Before you put the telephone into operation, it is absolutely necessary for you to read the safety information described here and to make yourself familiar with the intended use of the device as well as the technical information.
Important Information Proper Use Important: Auerswald products are not designed, manufactured, or intended for use or resale in environments requiring fail-safe performance, such as in the operation of life-support systems and/or nuclear facilities. Use or sale of our products for these purposes is only allowed with prior written permission by Auerswald for each individual incident.
Important Information The system telephone allows you to make calls by using both the connected receiver and the integrated loud speakers (hands-free calling). Another option is to connect a headset (not included in the package). The system telephone supports the operation of cable-connected headsets as well as wireless headsets (headsets with a DHSG interface, for example, from GN and Plantronics).
Important Information Cabinet Plastic material Colours White (light grey), navy, black Dimensions (W x H x D) 261 mm x 109 mm x 216 mm COMfortel Xtension30: 146 mm x 55 mm x 216 mm Weight Approx. 1010 g COMfortel Xtension30: Approx. 410 g Ambient temperature 0° to 40°C Safety CE Possible Number of System Telephones on Auerswald PBXs PBX Max. num. COMfortel VoIP 2500 ABs with fully extended PBX COMpact 5010 VoIP 4 COMpact 5020 VoIP 8 COMmander Basic.
Important Information Headset jack pin-out 8 7 DHSG + 3.
Preparation Preparation This section describes the preparations required before commissioning the device. This includes connecting the key extension modules (not included in the package) as well as the receiver and/or headset (not included in the package). Furthermore, this includes installing the telephone in a suitable location.
Preparation 8. Insert the wider RJ-11 connector end of the module connection cable included in the package in the jack labelled extension module. on the bottom of the next key 9. Insert the round DC connector on the power plug (type no. HW 824 or FW7577/EU/40) in the jack labelled with on the underside of the telephone. Wait to connect the 230 V power source – in as much as it is necessary – and to connect to the network until final commissioning.
Preparation 씮 Only use the power plug included in the package (type no. HW 824 or FW7577/EU/40). 10. Place the cable in the available cable channels and hollow areas in such a way that the cord does not hang through and cause the telephone to sit in an unstable position. Connecting the Receiver Steps to Take 1. Insert the plug, as shown below in Fig. 2, the longer straight end of the spiral cord into the jacked labelled with on the bottom of the telephone. 2.
Preparation Connecting the Headset Requirements – A headset corresponding to technical data listed on page 7. Note: The system telephone supports the operation of cable-connected headsets as well as wireless headsets (headsets with a DHSG interface, for example, from GN and Plantronics). – To connect a COMfortel headset from Auerswald or another cable-connected headset, you need the following: An adapter Note: The adapter is available at specialized stores as an Auerswald accessory. Steps to Take 1.
Preparation Situating the Telephone Requirements – Existing connections in the immediate vicinity of where the telephone is placed: For power supply via power plug: a 230-V power socket Output socket on the DSL router or an existing network outlet Warning: Any liquid that penetrates the casing can result in a life-threatening electric shock or can damage or destroy the device. 씮 Only operate the system telephone in closed, dry rooms.
Commissioning Commissioning This section describes the commissioning of the system telephone as well as the commissioning of the answering machine on the system telephone using a commercially-available USB memory stick. Once you have finished commissioning the equipment, you will be able to use the telephone immediately. You can easily customize your telephone and the answering machine using the computer configuration described at the end of this section.
Commissioning Fig. 4: Connection to the network Ethernet port for connecting to the network If your router has been configured as a DHCP server, the telephone automatically receives its IP address, subnet mask as well as the gateway during a DHCP request from this DHCP server. If the DHCP request takes a few seconds, the selection manual config. is shown on the display. If the DHCP request was successful, the menu for entering the MSN appears on the display (continue page 16).
Commissioning 6. Use the keypad to enter the internal telephone number previously configured in the PBX. If you have entered a user PIN for the system telephone in the PBX configuration, the menu for entering the registration PIN appears on the display. 7. Use the keypad to enter the user PIN of the telephone entered in the PBX configuration. 8. Press the softkey to finish the entry. The system telephone searches for the PBX.
Commissioning Commissioning the Answering Machine Requirements – USB memory stick included in the package (already contains several professional announcements) Steps to Take 1. Open the plastic flap that is located to the right on the rear side of system telephone (see Fig. 5). 2. Insert the USB memory stick into the USB port on the system telephone (see Fig. 5). Fig.
Commissioning 쑱 Configure the answering machine according to your individual needs. You can carry out the configuration either via the menu on the display (see the configuration and operating manual on the accompanying CD) or via the integrated configuration manager (recommended; see page 20). Creating an Announcement for the Answering Machine Steps to Take 1. Press the menu key (to the left under the display). The menu for operating and configuring the telephone opens. 2.
Commissioning Further Steps 쑱 Assign the announcements different call types (in the menu of the telephone under answer.machine functions TAM announcem. ...). However, this can be more easily done via the integrated configuration manager (recommended; see page 20).
Commissioning Fig. 6: Connecting to a PC Ethernet port for connecting to a PC Configuring Telephone and Answering Machine via PC Note: If you would like to carry out the configuration using the telephone menu, refer to the configuration and operating manual. They are located on the Auerswald Mega Disk included in the package under Manuals. Requirements – Existing Ethernet connection between the PC and the system telephone Steps to Take 1. Enter the IP address of your telephone (see page 23). 2.
Commissioning 4. If you would like to log on as administrator, enter the admin user name configured in the PBX under User name and the 6-digit admin PIN of the PBX under PIN. If you would like to log in as subadministrator, enter "sub-admin" under User name and the 6-digit user PIN configured in the PBX under PIN. If you would like to log in as a user, enter the MSN under User name and the 6-digit user PIN entered in the PBX under PIN. If no user PIN has been entered in the PBX, leave this field empty. 5.
Commissioning Note: Click the question mark manager. icon to open Help for the configuration 7. Once you have configured all the settings to your satisfaction, first save the configuration as a file on the hard drive (page Administration backup).
Appendix Appendix Once you have put your telephone into operation and configured it, check this section on operation and configuration for more useful information. Querying the IP Address of the Telephone Steps to Take 1. Press the menu key (to the left under the display). 2. Press the softkey in front of the selection information. Use the softkeys (keys next to the display) to scroll through any list to the selection you want. 3. Use the softkeys to scroll to the selection IP address.
Appendix Note: If no address is displayed or if you are operating the telephone outside of Germany, you can now enter/change the address using the keypad. Use the softkey (key next to the display) to delete the numbers one at a time from the right. 3. If the address is correctly displayed, press the softkey. The firmware update is performed. After this, a message appears in the display indicating whether the update was successful. 4. Press the softkey to confirm the action.
Appendix Fig. 7: Inserting the lettering label Cleaning the Telephone Steps to Take 1. Clean the casing with a slightly moist cloth or anti-static cloth. Warning: Any liquid that penetrates the casing can result in a life-threatening electric shock or can damage or destroy or the device. 씮 Make sure that when cleaning the casing that no liquid can penetrate the casing. Attention: Cleaning agents may damage the surface. 씮 Do not use caustic or solvent-containing cleaning agents.
Licence Information Licence Information Parts of the software on the system telephone are based on free software. This section contains the various software packages as well as the licences. GPL and LGPL Note: The following software packages are used under the conditions of the GNU GENERAL PUBLIC LICENSE and GNU LESSER GENERAL PUBLIC LICENSE printed in the following. mkdosfs-2.11 oRTP 0.13.1 ppp 2.41 sofia-sip 1.12.8 strace stunnel 4.
Licence Information Also, for each author‘s protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors‘ reputations. Finally, any free program is threatened constantly by software patents.
Licence Information a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sectio
Licence Information 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number.
Licence Information that they can relink them with the library after making changes to the library and recompiling it. And you must show them these terms so they know their rights. We protect your rights with a two-step method: (1) we copyright the library, and (2) we offer you this license, which gives you legal permission to copy, distribute and/or modify the library. To protect each distributor, we want to make it very clear that there is no warranty for the free library.
Licence Information appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and distribute a copy of this License along with the Library. You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2.
Licence Information If such an object file uses only numerical parameters, data structure layouts and accessors, and small macros and small inline functions (ten lines or less in length), then the use of the object file is unrestricted, regardless of whether it is legally a derivative work. (Executables containing this object code plus portions of the Library will still fall under Section 6.
Licence Information 10. Each time you redistribute the Library (or any work based on the Library), the recipient automatically receives a license from the original licensor to copy, distribute, link with or modify the Library subject to these terms and conditions. You may not impose any further restrictions on the recipients‘ exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties with this License. 11.
Licence Information Other Licences Note: The following software packages are not or not only affected by the GPL and LGPL, but also by the licences printed below. Network Time Protocol Version 4 Distribution 4.2.0 Copyright (c) David L.
Licence Information 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)" 4.
Licence Information TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] srtp 1.4.2 Copyright (c) 2001-2005 Cisco Systems, Inc. All rights reserved.
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Index Index A I answering machine announcement, create/record .................. 18 commissioning ......................................... 17 configuration, via computer ...................... 20 IP address, telephone, query ....................... 23 C L CE symbol ..... see the insert "Warranty Conditions, Information Service" commissioning answering machine .................................. 17 telephone ................................................. 14 configuration per telephone menu .......
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